Dialpad Ai Meetings vs. Google Voice

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Dialpad Ai Meetings
Score 7.8 out of 10
N/A
Dialpad Ai Meetings is a web conferencing platform with document management capability that integrates with third-party applications such as Google Drive, LinkedIn, Evernote, and Dropbox. It includes features such as screen sharing, call controls, call recording, and a mobile application.
$20
per month
Google Voice
Score 8.0 out of 10
N/A
Google Voice is a free IP telephony service that provides users with one phone number that can be forwarded to multiple phones or devices. It includes features such as call forwarding, voicemail translation, text messaging, and voice calls. Fees may apply for international calling.
$10
per month
Pricing
Dialpad Ai MeetingsGoogle Voice
Editions & Modules
Free
$0
per month
Business
$20
per month
Starter
$10
per user/per month
Standard
$20
per user/per month
Premier
$30
per user/per month
Offerings
Pricing Offerings
Dialpad Ai MeetingsGoogle Voice
Free Trial
NoNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Dialpad Ai MeetingsGoogle Voice
Top Pros
Top Cons
Features
Dialpad Ai MeetingsGoogle Voice
Performance & Compatibility of Online Events Software
Comparison of Performance & Compatibility of Online Events Software features of Product A and Product B
Dialpad Ai Meetings
8.9
49 Ratings
11% above category average
Google Voice
-
Ratings
High quality audio8.149 Ratings00 Ratings
High quality video9.846 Ratings00 Ratings
Low bandwidth requirements8.944 Ratings00 Ratings
Mobile support8.941 Ratings00 Ratings
Screen Sharing
Comparison of Screen Sharing features of Product A and Product B
Dialpad Ai Meetings
8.9
48 Ratings
11% above category average
Google Voice
-
Ratings
Desktop sharing9.848 Ratings00 Ratings
Whiteboards8.017 Ratings00 Ratings
Online Meetings / Events
Comparison of Online Meetings / Events features of Product A and Product B
Dialpad Ai Meetings
8.9
49 Ratings
9% above category average
Google Voice
-
Ratings
Calendar integration9.840 Ratings00 Ratings
Meeting initiation9.847 Ratings00 Ratings
Integrates with social media5.816 Ratings00 Ratings
Record meetings / events9.029 Ratings00 Ratings
Slideshows9.925 Ratings00 Ratings
Online Events Collaboration
Comparison of Online Events Collaboration features of Product A and Product B
Dialpad Ai Meetings
8.9
31 Ratings
6% above category average
Google Voice
-
Ratings
Live chat8.930 Ratings00 Ratings
Audience polling7.810 Ratings00 Ratings
Q&A9.918 Ratings00 Ratings
Online Events Security
Comparison of Online Events Security features of Product A and Product B
Dialpad Ai Meetings
9.1
36 Ratings
9% above category average
Google Voice
-
Ratings
User authentication9.034 Ratings00 Ratings
Participant roles & permissions9.932 Ratings00 Ratings
Confidential attendee list8.320 Ratings00 Ratings
VoIP system collaboration
Comparison of VoIP system collaboration features of Product A and Product B
Dialpad Ai Meetings
8.5
55 Ratings
0% below category average
Google Voice
7.3
42 Ratings
12% below category average
Video conferencing8.134 Ratings6.220 Ratings
Audio conferencing8.255 Ratings8.037 Ratings
Video screen sharing9.126 Ratings5.613 Ratings
Instant messaging8.717 Ratings9.326 Ratings
Cloud PBX
Comparison of Cloud PBX features of Product A and Product B
Dialpad Ai Meetings
-
Ratings
Google Voice
3.8
50 Ratings
73% below category average
Hosted PBX00 Ratings8.423 Ratings
Multi-level Interactive Voice Response (IVR)00 Ratings5.326 Ratings
User templates00 Ratings1.619 Ratings
Call reports00 Ratings2.043 Ratings
Directory of employee names00 Ratings1.925 Ratings
Call Management
Comparison of Call Management features of Product A and Product B
Dialpad Ai Meetings
-
Ratings
Google Voice
5.8
64 Ratings
37% below category average
Answering rules00 Ratings3.943 Ratings
Call recording00 Ratings7.850 Ratings
Call park00 Ratings6.422 Ratings
Call screening00 Ratings7.459 Ratings
Message alerts00 Ratings3.462 Ratings
Mobile apps
Comparison of Mobile apps features of Product A and Product B
Dialpad Ai Meetings
-
Ratings
Google Voice
6.4
60 Ratings
26% below category average
Mobile app for iOS00 Ratings4.843 Ratings
Mobile app for Android00 Ratings8.048 Ratings
Best Alternatives
Dialpad Ai MeetingsGoogle Voice
Small Businesses
ClickMeeting
ClickMeeting
Score 9.5 out of 10
CloudTalk
CloudTalk
Score 9.5 out of 10
Medium-sized Companies
ClickMeeting
ClickMeeting
Score 9.5 out of 10
CloudTalk
CloudTalk
Score 9.5 out of 10
Enterprises
Google Meet
Google Meet
Score 8.3 out of 10
Cisco Business Edition 7000 (discontinued)
Cisco Business Edition 7000 (discontinued)
Score 9.0 out of 10
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User Ratings
Dialpad Ai MeetingsGoogle Voice
Likelihood to Recommend
9.0
(107 ratings)
3.5
(70 ratings)
Likelihood to Renew
9.1
(3 ratings)
9.3
(7 ratings)
Usability
8.2
(2 ratings)
9.0
(9 ratings)
Support Rating
7.7
(39 ratings)
7.0
(35 ratings)
Implementation Rating
-
(0 ratings)
10.0
(2 ratings)
Contract Terms and Pricing Model
-
(0 ratings)
7.0
(1 ratings)
Professional Services
-
(0 ratings)
7.0
(1 ratings)
User Testimonials
Dialpad Ai MeetingsGoogle Voice
Likelihood to Recommend
Dialpad
I cannot think of a scenario where it would be inappropriate however this service is highly appropriate for any occasion. It is well suited as a drop in add-on for Outlook calendars and addition to any other scheduling software you might use. It can even set meeting times using multiple time zones for users who may be in differing locales so nobody is confused as to the time to join.
Read full review
Google
In the past, I would have happily recommended this for small business use cases. Due to its affordability, versatility, and low barrier to entry as well as its simplicity to use. Google Voice was integrated into the Chrome Browser, it was easily accessed from Gmail, and integrated into Gmail and could even be leveraged in such a way to when phone numbers were clicked on, Google Voice was the tool used. However over the past few years and more, in the past couple of years from 2021 to current, this tool seems to have lost favor with the Alphabet suite of tools. With the lack of integrations, it's becoming less stable, and people are just opting more for Google Meet Voice. The biggest area where this is less appropriate and where opportunity has opened for others is its lack of features, like virtual attendants, call recording, call transcription, SMS, MMS, CRM integration, and other key features even 1 or 2 person business really needs in this day and age
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Pros
Dialpad
  • No passcodes are very convenient and so easy to transfer someone into it. Our partner firms have on more than one occasion ask us for a recommendation because theirs is not as dependable.
  • We use the online portion frequently as well. It's nice to see who joined and when and to see where they are calling from. It's nice to have the ability to lock the conference call down again without the use of a passcode just a simple click of the mouse.
  • The interface is incredibly user friendly and anyone with just a basic computer understanding can customize their uberconference line.
Read full review
Google
  • Google Voice has been great for setting up additional phone lines and numbers.
  • The voicemail inbox is a great feature and you can see when messages come in online and listen to the messages from your computer.
  • Google Voice allows us to have multiple phone numbers and lines for specific business purposes.
Read full review
Cons
Dialpad
  • They've recently undergone a facelift which is nice, but I've found it more difficult for potential customers to connect to their computer audio. I might be missing where to find the instructions, but lately we've been having some trouble with this.
  • While the screen share function as the presenter is easy, if I ask potential customers to share screen, they are required to go through a few steps. This is okay for folks who are good with tech, but many potential customers have trouble with the download. We've been using the free version - the paid version might eliminate this problem, although I'm not sure.
  • Another function they've added with the facelift is the ability to show your face via the webcam. I can see this being a nice feature but we often present from a coffee shop or even our cars, and some of our potential customers aren't in a place where they'd like to show their face. It's easy for most folks to disable the camera but some who aren't great with tech don't know how to do this. One of the things we've always liked about UberConference is it's simplicity and this just added an extra step. I wish there was a setting for us to disable this option but there doesn't seem to be.
Read full review
Google
  • I think there is room to improve with regards to call forwarding.
  • I wish there were a concise way to know if the call was to your Google Voice number or your personal number before answering the call.
  • when I add a contact to my account on the web it doesn't seem to sync with my phone even though the same email address is logged in.
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Likelihood to Renew
Dialpad
UberConference is more expensive than some of its competitors and we have not found a real advantage to using UberConference over certain less-expensive applications. UberConference charges per month per organizer and those costs add up quickly, so we will be moving forward with a more budget-friendly option in the coming months.
Read full review
Google
It's user friendly, how to use it is self explanatory, they support all their own options while someone like Phone Booth uses a third party. I can cancel Google Voice anytime and I choose how much I spend with Google Voice
Read full review
Usability
Dialpad
The interface is intuitive and stupidly simple, no complicated sub-menus or configuration settings. Easy to create a meeting space and then have others join with a link or dial-in PIN on the free tier. On the paid tier it's even easier with PIN-less joining and automatic reminder calls to get participants to join.
Read full review
Google
I haven't had problems with dropped calls, bad reception, lost recordings - everything works the way it should. The iOS app is easy to use, and the process is easy to explain to other people. It's also the cheapest way I've found to call internationally - I've used it to interview people from London and Austraila.
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Support Rating
Dialpad
I haven't needed support for the most part, which is a positive for Highfive. It's intuitive and most features are straightforward to use. In the one instance that I did contact them, it took them longer then expected to respond, but they were able to answer my question once they did.
Read full review
Google
They do not offer support unless you have the Business account for Google Voice under G Suite. This is tough, because Google doesn't really have a customer support team for this service, so when it gets shut down for a few hours, we have no choice but to wait it out. But this doesn't happen that often, which is great.
Read full review
Implementation Rating
Dialpad
No answers on this topic
Google
It is a pretty seamless program to transfer to, even for people who either have little experience with these programs or people who were stuck on Skype
Read full review
Alternatives Considered
Dialpad
I have enjoyed using Dialpad Meetings for years mainly due to the following: I feel the cost more than justifies the product It has a very simple user interface that all participants on conferences find easy to use Clear, responsive audio and video quality Dialpad Meetings does not try and overstuff its product with hundreds of features that most people will find useless. It sticks to its main product path and keeps improving upon it. Enjoy their customer support
Read full review
Google
The integrations of Google Voice with all our devices are flawless, Android, iOS, Windows, Linux and Mac. Also, the call performance is far superior on wifi as well as on mobile data. With Skype, we had several problems with personal accounts, performance issues, and in general, it felt awkward to use it.
Read full review
Contract Terms and Pricing Model
Dialpad
No answers on this topic
Google
Google Voice should be also be use to those who have difficulty in speaking English. So the contract term will need to be a little strict as Google Voice is used in navigations as the part of GPRS navigation is personal. The private data need to be in control much more securely and safely.
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Professional Services
Dialpad
No answers on this topic
Google
It help to connect with the products that we use as a part. We need to get in touch with our professional world. It is like a tool that helps us to get in touch with everything from A to Z in our professional careers. So we need to be in touch with everything as linearly as the jpb can be done.
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Return on Investment
Dialpad
  • Our teams use this every day. It makes it easy to meet with clients and share a screen and display analytics.
  • Some of my clients thought that they need to register first to be able to contact me. It's bad that they are not notified in any way that it's enough just to enter its names and that's it.
Read full review
Google
  • Cost for Google Voice is stellar, starting at $10/mo per user.
  • While it doesn't offer a new Audio/Video conferencing solution it does integrate with GSuite so it makes use of Google Calendar and Hangouts/ Google Meet.
  • Gets the employee's to use their company phone numbers more as texting is easy and deployment is simple.
  • The cell phone app is reliable and easy to deploy.
Read full review
ScreenShots