Gorgias vs. GrooveHQ
Gorgias vs. GrooveHQ
Product | Rating | Most Used By | Product Summary | Starting Price |
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Gorgias | N/A | Gorgias, headquartered in San Francisco, builds a multi-channel helpdesk integrated with e-commerce merchants' back-office. It allows merchants to manage all their support from one place. Gorgias connects all business apps and all communication channels to provide support agents a unified view of their customers. It sets auto-responses to common customer requests. | $60 per month Up to 350 mothly tickets | |
GrooveHQ | N/A | GrooveHQ is a simple help desk platform meant for small businesses and startups. The free version contains a ticketing system for two teammates. The $15 per agent, per month paid plan supports unlimited users, white labeling, integrations, and a workflow system for prioritizing tickets. | $15 per month |
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Editions & Modules |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Gorgias | GrooveHQ | |
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Incident and problem management |
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Self Help Community |
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Multi-Channel Help |
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Gorgias | GrooveHQ | |
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Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | SAP Service Cloud Score 8.7 out of 10 | Salesforce Service Cloud Score 8.7 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Gorgias | GrooveHQ | |
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Likelihood to Recommend | 10.0 (1 ratings) | 1.7 (7 ratings) |
Usability | - (0 ratings) | 6.0 (1 ratings) |
Support Rating | - (0 ratings) | 3.0 (1 ratings) |
Gorgias | GrooveHQ | |
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Likelihood to Recommend | Gorgias | GrooveHQ |
Pros | Gorgias | GrooveHQ |
Cons | Gorgias | GrooveHQ |
Usability | Gorgias No answers on this topic | GrooveHQ |
Support Rating | Gorgias No answers on this topic | GrooveHQ |
Alternatives Considered | Gorgias | GrooveHQ |
Return on Investment | Gorgias | GrooveHQ |
ScreenShots |