GoSquared vs. Intercom
GoSquared vs. Intercom
Product | Rating | Most Used By | Product Summary | Starting Price |
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GoSquared | N/A | GoSquared provides real-time website analytics to sites of all sizes. The real-time dashboard displays website analytics on an individual visitor basis. The Now App displays concurrent analysis (the visitors who are on your site right now) of your site performance. The Trends App displays historical, trends and comparison analysis on real-time data. You don't have to wait 4 - 24 hours in order to compare todays current performance against last years. The Ecommerce App displays the same freshness… | $0 Per Month [Unlimited Users] | |
Intercom | N/A | Intercom creates modern Customer Service software that aims to redefine how businesses support their customers. The platform connects businesses directly to customers using powerful messaging and automation. According to the vendor, Intercom enables teams to scale support without investing more resources - leading to happier customers and more efficient support teams. | $39 per month per seat |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | GoSquared Free, track up to 1000 pageviews a month. GoSquared Analytics, track up to 100k pageviews a month with pricing starting at £29/month. GoSquared Suite, track up to 100k pageviews a month with pricing starting at £79/month. | AI customer service features included in every plan. Intercom integrates Help desk, AI Chat bot, and Proactive support. | ||||||||||||||
More Pricing Information |
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Top Cons |
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Incident and problem management |
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Self Help Community |
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Multi-Channel Help |
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GoSquared | Intercom | |
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Small Businesses | StatCounter Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Siteimprove Score 8.7 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | Contentsquare Score 8.6 out of 10 | Salesforce Service Cloud Score 8.7 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
GoSquared | Intercom | |
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Likelihood to Recommend | 9.0 (15 ratings) | 9.0 (260 ratings) |
Likelihood to Renew | 7.7 (12 ratings) | 8.9 (19 ratings) |
Usability | 7.3 (2 ratings) | 8.8 (168 ratings) |
Availability | - (0 ratings) | 9.1 (1 ratings) |
Performance | - (0 ratings) | 9.1 (1 ratings) |
Support Rating | 8.6 (2 ratings) | 7.1 (10 ratings) |
Online Training | - (0 ratings) | 8.1 (2 ratings) |
Implementation Rating | - (0 ratings) | 7.5 (5 ratings) |
Product Scalability | - (0 ratings) | 9.1 (1 ratings) |
GoSquared | Intercom | |
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Likelihood to Recommend | GoSquared | Intercom |
Pros | GoSquared | Intercom |
Cons | GoSquared | Intercom |
Likelihood to Renew | GoSquared | Intercom |
Usability | GoSquared | Intercom |
Reliability and Availability | GoSquared No answers on this topic | Intercom |
Performance | GoSquared No answers on this topic | Intercom |
Support Rating | GoSquared | Intercom |
Online Training | GoSquared No answers on this topic | Intercom |
Implementation Rating | GoSquared No answers on this topic | Intercom |
Alternatives Considered | GoSquared | Intercom |
Return on Investment | GoSquared | Intercom |
ScreenShots | GoSquared Screenshots | Intercom Screenshots |