LogMeIn Central by GoTo vs. TeamViewer

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
LogMeIn Central by GoTo
Score 8.6 out of 10
N/A
Central is a cloud-based remote monitoring and endpoint management solution enabling IT professionals to monitor, manage, and secure their endpoint infrastructure. Whether it is used for remote employees or endpoints scattered across the globe, the vendor promises that Central provides IT organizations with the speed, flexibility, and insight needed to increase productivity, reduce IT costs, and mitigate risk.
$80
per month
TeamViewer
Score 8.3 out of 10
N/A
TeamViewer provides software for both remote management and online collaborations. With TeamViewer, users have access to fully integrated online conference solutions for audio and video communication, including interactive screen sharing and remote access features.
$24.90
per month (billed annually)
Pricing
LogMeIn Central by GoToTeamViewer
Editions & Modules
LogMeIn Central
$80
per month (minimum 25 computers)
Remote Access
$24.90
per month (billed annually) 1 Licensed User
Business
$50.90
per month (billed annually) 1 Licensed User
Premium
$102.90
per month (billed annually) 15 Licensed Users
Corporate
$206.90
per month (billed annually) 30 Licensed Users
Offerings
Pricing Offerings
LogMeIn Central by GoToTeamViewer
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeOptional
Additional Details
More Pricing Information
Community Pulse
LogMeIn Central by GoToTeamViewer
Considered Both Products
LogMeIn Central by GoTo
Chose LogMeIn Central by GoTo
It is comparable to TeamViewer. However, LogMeIn has a better file transfer rate.
Chose LogMeIn Central by GoTo
TeamViewer is pretty good but I just don't see all the features that LogMeIn Central officers. I like the remote interface from LogMeIn a lot better than TeamView. I haven't used TeamView fully in a while so they may have all the features and I just don't know how to access …
Chose LogMeIn Central by GoTo
Although I like TeamViewer as well, it is a pain in the backside to install. LogMeIn has them beat hands down when it comes to ease of installation.
Chose LogMeIn Central by GoTo
Dameware is a very good product and fantastic with server environments but personally doesn't come close to LogMeIn when talking about assisting users who are on different LANs all around the world. TeamViewer has a good product but prefer Logmein's dashboard and ease of use.
Chose LogMeIn Central by GoTo
TeamViewer is junk. TeamViewer is a free product trying to find its way into the enterprise world. GoToMyPC is slow and LogMeIn just bought them out. GoToMeeting works great for sessions but doesn't provide the central side of things and is a different type of product
Chose LogMeIn Central by GoTo
Logmein Central combined the abilities of all of these other services into one complete, intuitive user interface. Remote Desktop Services allowed me to remote into other computers, but users could not see what I was doing and behind the scenes, management was difficult to …
Chose LogMeIn Central by GoTo
Kaseya was too complicated and not user friendly, basically for enterprise corporations.
TeamViewer I'd have to say had an excellent user interface but had a bad inventory report in excel (not nearly as organized as LogMeIn)
LogMeIn topped off everything, by making all the …
Chose LogMeIn Central by GoTo
The three I've mentioned I am familiar with, along with many others. They all do the same basic thing—allow remote access of endpoints. LogMeIn Central specifically provides the most intuitive management portal out of these - that would be the greatest benefit. The level of …
Chose LogMeIn Central by GoTo
I did not like the Kaseya product, it was difficult to us and had constant connection issues. We currently utilize Endpoint Central and love it. However, we will maintain Central for the screen sharing product. TeamViewer is ok but is slow and clunky.
Chose LogMeIn Central by GoTo
Very similar to GoToMyPC (LogMeIn was rebranded as GoTo, hence the UI change I mentioned), Splashtop, and TeamViewer, as far as cost, usability, features.
Chose LogMeIn Central by GoTo
LogMeIn Central by GoTo, AnyDesk, and TeamViewer offer distinct advantages in the realm of remote access and IT management.

LogMeIn Central stands out for its balance between comprehensive features and user-friendly interface, with a strong emphasis on security.
Chose LogMeIn Central by GoTo
LogMeIn Central by GoTo is better than Team Viewer in it's central management portal and it's remote installation by end users without needing to pass any kind of login or access codes back and forth to gain remote access.
Its remote control is much better than Splashtop in that …
Chose LogMeIn Central by GoTo
Essentially, it comes down to cost. Central has a higher-pricing point than other tools.
Chose LogMeIn Central by GoTo
In our quotations and evaluation of the suppliers the best proposal and best service was from Central. The company asks to quote 3 companies, and the best of them in our evaluation taking into account cost benefit was Central (LogMeIn). The access to computers in Central's …
Chose LogMeIn Central by GoTo
LogmeIn Central is the fastest RMM in terms of remote connection. It generally performs well on networks that have low bandwidth too. In terms of features, Datto RMM does best it because it offers such a good platform for integrations and also for scripting. The community is …
Chose LogMeIn Central by GoTo
As mentioned already, Central is very flexible to remote share. So, we kept an auto-option, whenever user raise ticket, it should auto-capture the hostname based on his Employee ID. With that, no more asking user to provide AnyDesk/team viewer ID to beep in inside user machine …
Chose LogMeIn Central by GoTo
The most valuable or powerful or reliable feature I'd say it's simplicity and easy to access and complete tasks on time. Its single pane where we have all the control systems, tools and features. I also like how the remote connection is stable and fast. The support is very …
Chose LogMeIn Central by GoTo
We have always found that our clients preferred LogMeIn Central even if they had to pay a little more [for] it! The interface is simple to use, and it's available for so many different platforms.
Chose LogMeIn Central by GoTo
I find the quality of the screen display better in LogMeIn, and I prefer the LogMeIn Dashboard when used in a Browser.
Chose LogMeIn Central by GoTo
I’ve used many different kinds of remote software. There are cheaper ones out there that do the same thing but not many do it as well and for as long as LogMeIn has. I highly recommend them. Also, I rarely if ever give 10s so take the 9s as very high marks!
Chose LogMeIn Central by GoTo
I like LogMeIn the best over the others. My only complaint is that the price has increased considerably over the last few years.
TeamViewer
Chose TeamViewer
TeamViewer was preferred by the technicians and myself for ease of deployment, cost and minimal resources used.
Chose TeamViewer
We tried the products by LogMeIn in the beginning and they were too cumbersome and slow compared to TeamViewer. We needed something straight forward, centralized and that we could do from anywhere in the world and the ease of use of TeamViewer helped achieve all of this.
Chose TeamViewer
Lower in price, since i've been using Teamviewer for so many years, I feel comfortable with configuration, and I trust the platform. Also, file transfers are safer and connections are more stable.
Chose TeamViewer
TeamViewer is more simplified and works great for digital signage and for single use remote tech support for users who are not physically available to bring in their devices. LogMeIn is great for centrally managed network of computers on a more frequent basis. Both have similar …
Chose TeamViewer
TeamViewer works really well and is easy to use when all versions are in sync. So our choice for overall ease of use would be TeamViewer but due to version issues and pricing issues, it is not our primary remote support platform. Should they improve the versioning issues and …
Chose TeamViewer
We used LogMeIn years ago and found their progress in keeping pace with technology was not as good as with TeamViewer. We used both products for a while so we could ascertain which was best, and TeamViewer came out a clear winner. Security was also a big consideration of ours …
Chose TeamViewer
TeamViewer is simple but it also doesn't come with all the security that paid for services have to offer. We tend to use it for smaller projects and for our personal use. I have enjoyed ScreenConnect for its easy to use interface and the ability to copy/transfer files. I …
Chose TeamViewer
Teamviewer does everything the others do, if not more, but the cost was much better at the time of our purchase. I don't know what the price difference is currently.
Chose TeamViewer
TeamViewer was a far better value and in our testing actually performed better generally, especially when it came to live sound transfer and just overall mouse responsiveness and screen quality. It also has a bunch of other features that we'd have to otherwise pay for …
Chose TeamViewer
All platforms and products are similar and each have their strengths and weaknesses so it is hard to generalize given that everyone's needs are different, but TeamViewer has proven to us to be not only versatile, easy to deploy and have a small foot print but also very secure …
Chose TeamViewer
There are numerous remote access systems and software out there. For personal use, TeamViewer is an ideal option, as it is easy, powerful, and secure. Even with the high cost of business use, TeamViewer is still a great system, that is easier to use and more feature rich than …
Chose TeamViewer
Since I access several customers and environments, I wanted an easy-to-install/use solution. Team Viewer provides desktop sharing, remote access, and file transfer in a single solution and most of my customers have already used it either personally or in a previous business, so …
Chose TeamViewer
The speed connection of TeamViewer is only comparable with Windows Remote Desktop Connection, but we can only use RDC with fixed IPs, also it is the most consistent tool for wake-on-LAN tasks.
Chose TeamViewer
Teamviewer is the easiest solution when needing to talk a user through helping an IT professional get remote access to their computers. Most other programs have many more steps and complicated passwords that need to be shared before you can log in and help someone remotely. …
Chose TeamViewer
I've used all three above for many years. I switched over to TeamViewer for a couple of reasons.
1. Cost 2. Support 3. Product changes. TeamViewer offers nearly all what the three products above do all in one price.
Chose TeamViewer
It much faster interfaces and didn't seem as intrusive on machines. The ability to see assets in a list and remote in has really helped. It ensures we don't necessarily have to keep a separate list to reference. That ability is also helpful to quickly see which machines are …
Chose TeamViewer
TeamViewer is more popular with our staff and clients. Whenever we want to connect using a different solution, we keep going back to TeamViewer because it’s what they are used to. TeamViewer also has more advanced features, which are specific to everything we would like to …
Chose TeamViewer
Frankly, TeamViewer does not stack up against these other options, it competes with them to some degree but is, in my opinion, the least of the four. Where it does excel is in its advanced feature set - in that it has many features available - even though those features are …
Chose TeamViewer
I'm very comfortable with TeamViewer and I've used them for a long time. I moved from LogMeIn before and I moved to TeamViewer because of the ease of use that TeamViewer provided. The customer facing experience for TeamViewer was also a big factor as to why I chose TeamViewer …
Chose TeamViewer
I did not select TeamViewer over its competition. Its licensing options priced it out of competition for my needs. It also lacked features available from other products such as dual monitor, seamless remote printing, and HD video.
Chose TeamViewer
TeamViewer is much better than Netscaler Gateway in that our implementation of NSG does not support multiple screens. I stopped using LogMeIn, all versions, because TV was licensed by the institution and LMI was not.
Chose TeamViewer
I've used a few different screen sharing and conference tools and each of them have their strengths and weaknesses. I would say that TeamViewer holds its own when using it as a remote management system. Other tools either cost more or don't have the same functionality, or …
Top Pros
Top Cons
Features
LogMeIn Central by GoToTeamViewer
Remote Administration
Comparison of Remote Administration features of Product A and Product B
LogMeIn Central by GoTo
8.6
94 Ratings
4% above category average
TeamViewer
8.2
431 Ratings
1% below category average
Screen sharing9.687 Ratings9.2418 Ratings
File transfer9.291 Ratings8.5401 Ratings
Instant message8.562 Ratings8.0368 Ratings
Secure remote access with Smart Card authentication9.414 Ratings7.9135 Ratings
Access to sleeping/powered-off computers6.766 Ratings7.1271 Ratings
Over-the-Internet remote session9.692 Ratings8.9412 Ratings
Initiate remote control from mobile8.776 Ratings8.0329 Ratings
Remote management of servers & workstations8.284 Ratings8.7359 Ratings
Remote Active Directory® management8.534 Ratings9.879 Ratings
Centralized management dashboard8.280 Ratings7.9278 Ratings
Session record9.345 Ratings8.3273 Ratings
Annotations7.933 Ratings6.788 Ratings
Monitoring and Alerts8.755 Ratings7.7204 Ratings
Multi-platform remote control8.060 Ratings8.5328 Ratings
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LogMeIn Central by GoToTeamViewer
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User Ratings
LogMeIn Central by GoToTeamViewer
Likelihood to Recommend
8.9
(94 ratings)
8.4
(482 ratings)
Likelihood to Renew
8.5
(3 ratings)
9.6
(62 ratings)
Usability
9.2
(82 ratings)
9.2
(56 ratings)
Availability
9.5
(80 ratings)
9.1
(4 ratings)
Performance
-
(0 ratings)
9.1
(4 ratings)
Support Rating
8.2
(4 ratings)
8.9
(50 ratings)
In-Person Training
-
(0 ratings)
9.1
(2 ratings)
Online Training
-
(0 ratings)
9.0
(4 ratings)
Implementation Rating
8.2
(2 ratings)
8.4
(41 ratings)
Configurability
-
(0 ratings)
9.1
(3 ratings)
Ease of integration
-
(0 ratings)
9.1
(4 ratings)
Product Scalability
-
(0 ratings)
9.1
(4 ratings)
Vendor post-sale
-
(0 ratings)
6.1
(4 ratings)
Vendor pre-sale
-
(0 ratings)
7.6
(4 ratings)
User Testimonials
LogMeIn Central by GoToTeamViewer
Likelihood to Recommend
GoTo (formerly LogMeIn)
LogMeIn Central by GoTo is well suited for easy, direct access to specific, perhaps mission critical, machines. Its remote control functionality and speed is very good - best in class, really. However, it simply can't replace a true and traditional RMM product in terms of robustness and overall ability (or lack thereof).
Read full review
TeamViewer
TeamViewer has been essential for the past 10 years working in support with end users who need assistance with software issues or training. The fact that the software is easy to install and easy to get the correct information to log in quickly has made this my go to for all remote help issues.
Read full review
Pros
GoTo (formerly LogMeIn)
  • IT professionals can explore and use the platform more easily because to its intuitive interfaces and user-friendly features.
  • It keeps an eye on the functionality and health of the gadgets, sending out notifications in real time if anything seems wrong.
  • It expands to meet the demands of expanding companies and can handle a higher volume of devices.
Read full review
TeamViewer
  • Give us internationally active remote access to DIAMES servers at customer side for support issues.
  • Give us the opportunity to present our DIAMES solution live to potential new customers without physical visits.
  • Enable us with three business locations on three continents sharing a common IT environment without physical visiting another of our business location.
  • Gives us the opportunity sharing a life problem in our DIAMES application with software tool providers when we recognize a problem for which we need support.
Read full review
Cons
GoTo (formerly LogMeIn)
  • It could pull up the user's login in addition to the hostname
  • Employee shortcuts like "win+r", "Ctrl+shitf+dell", on the computer that is connected remotely. This is needed
  • Being able to minimize the bar in the top corner of the screen that is left when you are connected to a remote computer
Read full review
TeamViewer
  • Sometimes, it is taking a bit of time to start the session (the incoming connection to load), so that the initializing time of the session can be increased
  • There's no option to create own ID as Your ID. So, it will be user-friendly if we can generate our own TeamViewer ID in our desired way
  • When the network connection is changed (connected to a VPN while the session is active), the session gets disconnected, and sometimes have to restart the TeamViewer, so it's better if TeamViewer can identify the network connection changes automatically and automatically reconnect using the new network.
Read full review
Likelihood to Renew
GoTo (formerly LogMeIn)
What I dont like is when I run out of licenses that the only way to get more is to buy large amounts. this is very frustrating and as a small business I need to watch how much i am spending. smaller license packs would be better
Read full review
TeamViewer
We will definitely renew our TeamViewer software license when the time comes. This service works and does not matter on what device you are trying to control (it depends on the license), and it is very responsive and does not seem to use up a lot of data.
Read full review
Usability
GoTo (formerly LogMeIn)
It is wonderful after the initial setup and implementation.It's fairly intuitive and easy to use for more of our tech and users. These types of products have come a long way. I've been in tech for 20+ years, and thinking back to tools like PC anywhere things have become just so much more user friendly on both ends of the device.
Read full review
TeamViewer
Compared to other products I've used (ConnectWise Control), TeamViewer is harder to set up and get connected. It is especially difficult to set up "permanent" unattended remote access, where you want to be able to connect to and control a remote computer without having to exchange codes and passwords every time you connect.
Read full review
Reliability and Availability
GoTo (formerly LogMeIn)
During our 6 years of use, we [have] never seen any downtime from their side. The application simply works. We have had incidents when we were not able to connect to remote servers by any means, but LogMeIn Central always worked. It has saved us trips to other offices. We have few users are who live in rural areas where internet speeds are not great. Supporting these users is a big challenge, but LogMeIn Central was always a lifesaver.
Read full review
TeamViewer
Always available if setup correctly.
Read full review
Performance
GoTo (formerly LogMeIn)
No answers on this topic
TeamViewer
The application is built on VNC which is a very stable technology.
Read full review
Support Rating
GoTo (formerly LogMeIn)
Every time I called in with a question or concern, your support team always provided the right information. It's great to call in to support and everyone that answers is very knowledgeable of the product.
Read full review
TeamViewer
the few times i have had to contact teamviewer support, they were very responsive and give me quick answers and seemed to understand my problems quickly and easily. I did not have to sit on the phone for hours on hold or get passed around to multiple phone support techs before finding a solution to my issues, so i would rate their support very highly.
Read full review
In-Person Training
GoTo (formerly LogMeIn)
No answers on this topic
TeamViewer
As expected without any problem! Alternate in-person training is another efficient way to learn how a product works. There are many third party supporters for TeamViewer courses available that can give additional ideas how to use TeamViewer for specific functions and features as we did require in respect of our usage.
Read full review
Online Training
GoTo (formerly LogMeIn)
No answers on this topic
TeamViewer
I have never used the online training either. I have watched a few informational videos that were helpful when learning how to do a specific procedure within TeamViewer and get the most out of the software by utilizing one of the many features that are available with the software. Again, 5 if for neutral.
Read full review
Implementation Rating
GoTo (formerly LogMeIn)
It was smooth
Read full review
TeamViewer
No nothing that really sticks out. For the most part I have only had to uninstall and reinstall application a couple of times when I hit a glitch. I will say that on a MAC it is a little harder to implement due to Apple's Permissions that need to be set. Sometimes it needs the client to intervene to get those permissions set.
Read full review
Alternatives Considered
GoTo (formerly LogMeIn)
LogmeIn Central is the fastest RMM in terms of remote connection. It generally performs well on networks that have low bandwidth too. In terms of features, Datto RMM does best it because it offers such a good platform for integrations and also for scripting. The community is very open with that software which really gives it a boost, and this is something LogMein Central could work on.
Read full review
TeamViewer
Horses for courses they say but all around, TeamViewer is the best software for remote management, period. Pulseway's remote desktop can work well on the phone app but on a desktop, it is often unreliable and drops connections. AnyDesk is not appropriate for our business and is only good on a case-by-case basis.
Read full review
Scalability
GoTo (formerly LogMeIn)
No answers on this topic
TeamViewer
Stay up working. Easy to connect and disconnect. easy way to transfer files to another desktop
Read full review
Return on Investment
GoTo (formerly LogMeIn)
  • Its a very comprehensive and cost effective solution from Central that is very easy to use and user friendly.
  • Its compliant with many security policies. Hence boost security for our clients and end users.
  • The downtime was very low, hence making it more reliable and top-notch.
Read full review
TeamViewer
  • Our travel has decreased significantly, saving a bunch of money but also wear and tear on our fleet vehicles
  • Immediate satisfaction from our customers has greatly increased
  • We now have a significantly higher amount of time available in the office to work on pressing issues.
Read full review
ScreenShots

TeamViewer Screenshots

Screenshot of Connect to devices and provide remote support.Screenshot of All devices are a few clicks away.Screenshot of Monitor and manage devices proactively.Screenshot of Screenshot of Gain visibility into IT by tracking assets.