GoTo Resolve vs. SecureLink Customer Connect
GoTo Resolve vs. SecureLink Customer Connect
Product | Rating | Most Used By | Product Summary | Starting Price |
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GoTo Resolve | N/A | GoTo Resolve is an all-in-one IT management and support software built for today's small-to-medium-sized businesses. It helps IT professionals streamline their help desk by bringing together the tools they need to engage, identify problems, and fix issues faster—all in one place. It combines remote monitoring and management capabilities with remote access and support, conversational ticketing, and zero trust architecture into a single consolidated platform. It is presented by the vendor as… | $0 for 3 agents and unlimited endpoints | |
SecureLink Customer Connect | N/A | SecureLink Customer Connect is a remote access platform built for technology vendors and service providers that provides a secure and enterprise-grade remote access connection into customer networks. With Customer Connect, vendors can meet their customers' security requirements for control over and visibility into remote access connections, with granular access controls and audit trails. With its enterprise-grade access that supports all connectivity protocols and controls that meet… | N/A |
GoTo Resolve | SecureLink Customer Connect | |||||||||||||||
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Editions & Modules |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | Prices are listed per month and billed annually. Month to month contracts are also available MDM is available as a standalone or as an add-on. Additional endpoints and agents and save up to 20% | — | ||||||||||||||
More Pricing Information |
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Management Tasks |
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Remote Access |
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GoTo Resolve | SecureLink Customer Connect | |
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Small Businesses | NinjaOne Score 9.2 out of 10 | Getscreen.me Score 9.8 out of 10 |
Medium-sized Companies | NinjaOne Score 9.2 out of 10 | ConnectWise ScreenConnect Score 9.0 out of 10 |
Enterprises | No answers on this topic | Remote Desktop Manager Score 8.4 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
GoTo Resolve | SecureLink Customer Connect | |
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Likelihood to Recommend | 8.7 (94 ratings) | - (0 ratings) |
Likelihood to Renew | 8.7 (15 ratings) | - (0 ratings) |
Usability | 9.2 (75 ratings) | - (0 ratings) |
Availability | 8.9 (2 ratings) | - (0 ratings) |
Performance | 9.0 (1 ratings) | - (0 ratings) |
Support Rating | 8.3 (6 ratings) | - (0 ratings) |
Implementation Rating | 9.1 (4 ratings) | - (0 ratings) |
GoTo Resolve | SecureLink Customer Connect | |
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Likelihood to Recommend | GoTo (formerly LogMeIn) | SecureLink No answers on this topic |
Pros | GoTo (formerly LogMeIn) | SecureLink No answers on this topic |
Cons | GoTo (formerly LogMeIn) | SecureLink No answers on this topic |
Likelihood to Renew | GoTo (formerly LogMeIn) | SecureLink No answers on this topic |
Usability | GoTo (formerly LogMeIn) | SecureLink No answers on this topic |
Reliability and Availability | GoTo (formerly LogMeIn) | SecureLink No answers on this topic |
Performance | GoTo (formerly LogMeIn) | SecureLink No answers on this topic |
Support Rating | GoTo (formerly LogMeIn) | SecureLink No answers on this topic |
Implementation Rating | GoTo (formerly LogMeIn) | SecureLink No answers on this topic |
Alternatives Considered | GoTo (formerly LogMeIn) | SecureLink No answers on this topic |
Return on Investment | GoTo (formerly LogMeIn) | SecureLink No answers on this topic |
ScreenShots | GoTo Resolve Screenshots |