Greater Giving vs. Yello

For our organization, Greater Giving is the best option because of the credit card swiping, the ease of the registration, and the tax receipts alone. I do wish that it would allow us to pass on the credit card fees to the purchaser, but for that reason, we don't use it for registration. For an organization NOT needing to swipe credit cards at the event for on-site purchases or using their tax receipt software, I do think that there are more affordable options.

Incentivized

This software is ideal for companies of all sizes who wish to recruit qualified personnel in a simple and uncomplicated way. For our company, it has been a great help and has made the selection process more efficient and has provided us with qualified personnel.

Incentivized

• Payment Facilitation
• Ticket Puchasing
• Auction Coordination

Incentivized

• It has live video interviews in front of a jury, which allows us to ask the interviewee customizable questions that the program also throws them by default.
• It also has integrations with social networks to expand the search for ideal candidates for our vacancies, as well as integrations with software such as a greenhouse, Gmail, daxtra, and more, to improve its functions.
• It allows us to view the candidates' profiles in an organized way so that we can monitor their progress in the selection process.

Incentivized

• Reports have frequent glitches; especially when downloading large amounts of data (more than 500 records).
• Lacks data integration capabilities with other systems (Salesforce, Constant Contact, Zoho, etc.); I have found workarounds by uploading and downloading reports, but it really is a pain
• Customer Support is terrible! The online support is uncaring and completely incompetent. On the other hand, the phone support is really friendly and generally quite knowledgeable about the product and solutions.

• The platform allows affiliation to events or job fairs, but its number of events is very minimal for what we need.
• Its learning curve may be a bit high, but it is worth getting to know the software in-depth, as it is very useful and provides us with great candidates.
• For the high learning curve, they need a little more support material, guides, and tutorials, for its correct use.

Incentivized

Great for beginners. Easy to get up and running quickly. I did worry a bit about my end-users accidentally changing or deleting data.

Online support was one of the worst customer service experiences I've ever had (I would give them a 1). Phone support and implementation support were very nice and knowledgeable.

We've used this for years, and see no reason to explore others!

Incentivized

• The reporting improved our abilities to provide accurate information more timely to the finance department - a plus when completing the annual 990 or other information for our auditors.
• We saw an increase in collecting on pledges when we switched from a "text-to-give" platform (from another provider) to incorporating all event elements into Greater Giving. We were able to capture over 95% of gifts within 48 hours of the event compared to less than half that amount in previous years.
• The reports generated by Greater Giving are better received by our board of directors - easier to digest and provide meaningful analytics

Incentivized

• It is much easier to recruit personnel thanks to this software. It is a little uphill to learn, so at first, we had trouble adapting to it, but it has powerful tools such as cv search engines, which make the recruitment process is done in record time, greatly improving our performance.

Incentivized