Gremln vs. SocialFlow by Piano

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Gremln
Score 2.0 out of 10
N/A
Gremln is a St. Louis startup offering basic publishing platform for Facebook, Twitter and LinkedIn. One area of focus is compliance. The platform includes a compliance package that includes approval workflow, keyword filtering, and message archiving. They are also currently working on a Listening / Sentiment Analysis module. Gremln offers a basic free edition and paid plans start at $6 / moth and go up to $99 / month.
$6
per month
SocialFlow by Piano
Score 5.6 out of 10
N/A
A solution to amplify content with AI-powered social publishing. Used to grow and engage an audience through real-time data and machine-learning optimization, guiding users to content, and to just the right place in the social conversation. Socialflow was acquired by Piano in 2022, and is now a Piano solution.N/A
Pricing
GremlnSocialFlow by Piano
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
GremlnSocialFlow by Piano
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
GremlnSocialFlow by Piano
Top Pros
Top Cons
Features
GremlnSocialFlow by Piano
Listening/monitoring
Comparison of Listening/monitoring features of Product A and Product B
Gremln
-
Ratings
SocialFlow by Piano
5.0
2 Ratings
43% below category average
Boolean keyword searches00 Ratings5.12 Ratings
Filtering out noise/spam00 Ratings4.62 Ratings
Sentiment analysis00 Ratings5.12 Ratings
Broad channel coverage00 Ratings5.12 Ratings
Publishing
Comparison of Publishing features of Product A and Product B
Gremln
-
Ratings
SocialFlow by Piano
5.1
3 Ratings
45% below category average
Content planning and scheduling00 Ratings5.13 Ratings
Audience targeting00 Ratings5.13 Ratings
Content optimization00 Ratings5.13 Ratings
Workflow management00 Ratings5.13 Ratings
Engagement
Comparison of Engagement features of Product A and Product B
Gremln
-
Ratings
SocialFlow by Piano
4.9
3 Ratings
50% below category average
Automated routing and prioritization00 Ratings5.12 Ratings
Customer interaction histories00 Ratings4.62 Ratings
Bulk actions00 Ratings5.13 Ratings
Marketing
Comparison of Marketing features of Product A and Product B
Gremln
-
Ratings
SocialFlow by Piano
5.1
3 Ratings
42% below category average
Lead generation00 Ratings5.13 Ratings
Content marketing00 Ratings5.13 Ratings
Paid media management00 Ratings5.13 Ratings
Campaigns and promotions00 Ratings5.13 Ratings
Channel coverage/integration
Comparison of Channel coverage/integration features of Product A and Product B
Gremln
-
Ratings
SocialFlow by Piano
5.7
3 Ratings
40% below category average
Twitter00 Ratings5.13 Ratings
Facebook00 Ratings5.13 Ratings
LinkedIn00 Ratings5.13 Ratings
Google+00 Ratings9.01 Ratings
Instagram00 Ratings5.13 Ratings
Pinterest00 Ratings5.12 Ratings
YouTube00 Ratings5.12 Ratings
Reporting/analytics
Comparison of Reporting/analytics features of Product A and Product B
Gremln
-
Ratings
SocialFlow by Piano
5.1
3 Ratings
43% below category average
Campaign success analytics00 Ratings5.13 Ratings
Real-time tracking00 Ratings5.13 Ratings
Competitor analysis00 Ratings5.12 Ratings
Account management
Comparison of Account management features of Product A and Product B
Gremln
-
Ratings
SocialFlow by Piano
7.1
3 Ratings
14% below category average
Role-based user permissions & privileges00 Ratings7.13 Ratings
Mobile access00 Ratings7.13 Ratings
Best Alternatives
GremlnSocialFlow by Piano
Small Businesses
Publer
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Score 9.8 out of 10
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Score 9.8 out of 10
Medium-sized Companies
Social Suite by Reputation.com
Social Suite by Reputation.com
Score 9.4 out of 10
Social Suite by Reputation.com
Social Suite by Reputation.com
Score 9.4 out of 10
Enterprises
Social Suite by Reputation.com
Social Suite by Reputation.com
Score 9.4 out of 10
Social Suite by Reputation.com
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Score 9.4 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
GremlnSocialFlow by Piano
Likelihood to Recommend
8.0
(4 ratings)
5.6
(5 ratings)
Likelihood to Renew
7.7
(4 ratings)
9.0
(2 ratings)
Usability
7.7
(2 ratings)
5.1
(2 ratings)
Availability
8.0
(2 ratings)
-
(0 ratings)
Performance
8.0
(2 ratings)
-
(0 ratings)
Support Rating
7.9
(2 ratings)
5.6
(2 ratings)
Online Training
8.0
(1 ratings)
-
(0 ratings)
Implementation Rating
8.2
(2 ratings)
-
(0 ratings)
Configurability
8.0
(1 ratings)
-
(0 ratings)
Product Scalability
8.0
(1 ratings)
-
(0 ratings)
User Testimonials
GremlnSocialFlow by Piano
Likelihood to Recommend
Gremln
I think that Grmln works best for small businesses that are not in position to hire a brand management company or specialist. They can still feel in touch with the purpose because they are still personally involved in the messaging. It best suited for businesses that have less than 7 social media platforms for their company.
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Piano Software
SocialFlow is well suited for Platform & keyword research : 1. In-depth research to identify requisite platforms & channels and the pertaining keywords, followed by query building to create search profiles & topic tags Social mediaplatforms Professional review forums Industry-focused discussion sites E-commerce websites Content streaming platforms data extraction​ 2. Setting up processes and tools for data extraction such as –-Social intelligence tools-Web scraping-Custom crawlers-Manual minimum (if applicable)
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Pros
Gremln
  • This product is good at publishing. It is very easy to use. It allows me to publish in real time quickly, and I can publish on a schedule if I like. Participating in the conversation is important for staying engaged with existing and potential customers,
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Piano Software
  • Posts without human input.
  • Monitors algorithms.
  • Easy to use interface.
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Cons
Gremln
  • Some of the tools/applications don't work, as it's still a relatively new service.
  • Sometimes contacting support can be frustrating (IE support won't actually explain what is wrong, but just tell you it's not their problem).
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Piano Software
  • I'd like to open up windows for more than one account/platform at time.
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Likelihood to Renew
Gremln
The pro version is cheap. It is relatively easy to use. The recurring tweets are very helpful and not many other services offer that. It is worth paying the monthly price for this feature alone.
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Piano Software
  • Clarity of communication
  • Quality of product
  • Its sheer utility
  • How we now rely on it greatly
  • Reasonable price point
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Usability
Gremln
The usability on the listening side is poor. The process to set up streams is not very intuitive, involving too many steps. Also, the ability to create custom search streams is fairly well hidden. The reporting is pretty weak as well, with separate click through reports from other types of engagement, and a lot of engagement types within Facebook and Twitter are simply missing.
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Piano Software
I give this rating as an outcome to understand competitor social strategy to improve strategic positioning. Drive improvement by benchmarking and serving to compete on content Identify trends, topics/themes, potential threats, etc. Improve campaigns by measuring and comparing audience reach, Interaction, etc. Measure engagement rate to analyze audience association.​ What themes/topics are generating higher engagement Insights to assist marketing teams in planning future campaigns
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Reliability and Availability
Gremln
The product worked when needed and never gave us any problems.
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Piano Software
No answers on this topic
Performance
Gremln
I have had no issues with performance
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Piano Software
No answers on this topic
Support Rating
Gremln
The were attentive to my needs but I had and responded in a timely manner.
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Piano Software
They don’t seem to understand the issues when we explain them.
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Online Training
Gremln
The inline videos are very clear
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Piano Software
No answers on this topic
Implementation Rating
Gremln
Be patient. Identify what you want to know how to do first and learn the basic functions then move onto the more complex features.
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Piano Software
No answers on this topic
Alternatives Considered
Gremln
I have used both Hootesuite, Twitterscope and Grmln. Using the individualized brand platform (Twitterscope) still meant that had to separately post to my other networks. Hootesuite is comparable and the only thing that really makes it standout is the the social media management certification. The downside of that is that you have to pay continue to pay a monthly fee to maintain the certification. Grmln is simply easier to use
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Piano Software
We've also evaluated HootSuite and Sprout Social, and we used both in the past. SocialFlow is superior in its content system for creating, editing, and publishing posts. It's ideal for a team of our size. The cost is fair. It was overall the best option in all of the categories we were looking for.
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Scalability
Gremln
The product delivers what it says it will and is useful for making your time more efficient.
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Piano Software
No answers on this topic
Return on Investment
Gremln
  • Gremln has helped us reach way more customers than trying to post separately in each of our social media platforms.
  • We have better customer interaction and feedback after being able to post across many outlets.
  • Employees have more time to focus on answering questions, interacting with customers, etc now that they can set up and monitor posts with Gremln.
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Piano Software
  • Increased engagement
  • ROI
  • Efficiency
  • Transparency/data/insight
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ScreenShots