Groove, a Clari company vs. Salesken

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Groove, a Clari company
Score 8.6 out of 10
N/A
Groove is a sales engagement platform that enables sales leaders to execute their strategy in a smarter and more adaptive way. With Groove, revenue leaders can use automation to do more with less, with the goal of driving greater efficiency and effectiveness across the customer lifecycle. Groove states they enable more than 75,000 users at ADP, Google, Uber, iHeartMedia, Capital One, and other large enterprises.N/A
Salesken
Score 6.3 out of 10
N/A
Salesken.ai is a conversational intelligence platform that helps sales teams, improve performance, and reduce acquisition costs. The platform gives managers and sales reps visibility into every call, via detailed Call Analytics including emotions, objections, intent etc. The tool also gives sales reps real-time cues during their conversation to help them engage their customers better.N/A
Pricing
Groove, a Clari companySalesken
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Groove, a Clari companySalesken
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeRequiredNo setup fee
Additional Details
More Pricing Information
Community Pulse
Groove, a Clari companySalesken
Top Pros
Top Cons

No answers on this topic

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Groove, a Clari companySalesken
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User Ratings
Groove, a Clari companySalesken
Likelihood to Recommend
9.0
(706 ratings)
8.0
(1 ratings)
Likelihood to Renew
8.8
(33 ratings)
-
(0 ratings)
Usability
8.7
(542 ratings)
-
(0 ratings)
Availability
9.1
(5 ratings)
-
(0 ratings)
Performance
9.1
(5 ratings)
-
(0 ratings)
Support Rating
5.1
(145 ratings)
-
(0 ratings)
In-Person Training
4.8
(2 ratings)
-
(0 ratings)
Online Training
9.1
(4 ratings)
-
(0 ratings)
Implementation Rating
8.6
(13 ratings)
-
(0 ratings)
Configurability
7.6
(6 ratings)
-
(0 ratings)
Ease of integration
9.1
(2 ratings)
-
(0 ratings)
Product Scalability
9.1
(5 ratings)
-
(0 ratings)
Vendor post-sale
9.0
(2 ratings)
-
(0 ratings)
Vendor pre-sale
9.1
(3 ratings)
-
(0 ratings)
User Testimonials
Groove, a Clari companySalesken
Likelihood to Recommend
Groove.co
  • Groove is excellent for the use case of improving sales representative and customer success representative productivity and data quality when used alongside Salesforce. It is a Salesforce focused tool. You should definitely consider Groove if you are a current Salesloft / Outreach user and you also use Salesforce.
  • Groove would not be a good fit for an organization not using Salesforce.
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Salesken
. CRM integration will be only done post-implementation and the telephony tool which has only 1 feature of dialing calls manually and getting them logged.2. The caller ID (user-dedicated contact no.) will not support text msg and WhatsApp integration. In case you wanted to connect with a prospect on Whatsapp, you have to do it on your own but there are some complexities involved and not very feasible. With very limited permissions access of the telephony tool, I found the user interface very simple and easy to use wrt to the other tools we evaluated previously.2. Also, after the discussion, I found that call disposition is easier in desktop wrt mobile applications- connected calls will be recorded and logged automatically -for other outcomes you have to log manually (need to confirm this)3. In terms of call drop rates, even with a limited sample size, I can say that it's fairly similar to the drop rates of personal no.. Will give updates on this again after making a few more calls
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Pros
Groove.co
  • Groove lets us know real-time when a client has checked an email we sent them.
  • Groove helps us streamline our day-to-day events, meetings, and tasks with the help of the Calendar Booking feature.
  • Groove helps us save a lot of time on typing long letters when we explain our products to our customers with the help of their Templates feature.
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Salesken
  • Calling features
  • Conversation intelligence
  • CRM integration
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Cons
Groove.co
  • The footprint of the person who lasts touches the information.
  • The footprint of the person who edited the information.
  • Date and time of the modification of the account owner.
  • Date and time of the modification of the last person touching the account.
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Salesken
  • Direct calling
  • Localized numbers for some geographies
  • Pricing structure
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Likelihood to Renew
Groove.co
I actually don't have any complaint regarding groove. It's just that I will give 9 since I confidently believe that there'd be updates in the future which would be more optimal not just for us users but for the business as well. The only regret I have with groove is I was not able to use it before the current company that I'm employed
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Salesken
No answers on this topic
Usability
Groove.co
Groove has been an awesome platform to use for sales pipeline management. I really enjoy how it integrates with my Salesforce, Gmail, and Google Calendar. It makes my job easier by helping me keep track of the progress of each sales contact that I have. Leads are able to reply and notify us using Groove.
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Salesken
No answers on this topic
Reliability and Availability
Groove.co
Our organization has not experienced any availability issues with Groove
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Salesken
No answers on this topic
Performance
Groove.co
Everything is good
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Salesken
No answers on this topic
Support Rating
Groove.co
My company has a team dedicated to supporting our implementation of operative tools and business systems such as Groove. For this reason, I feel that we have ample support for Groove, although I have not personally contacted Groove for any support issues.
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Salesken
No answers on this topic
In-Person Training
Groove.co
It was okay. But, just the once. I had to figure it out with help of others on my team.
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Salesken
No answers on this topic
Online Training
Groove.co
Easy to use
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Salesken
No answers on this topic
Implementation Rating
Groove.co
At Nearpod, I have been impressed with the internal expertise and support around Groove as a key tool for the Sales and Customer Success business systems and operations.
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Salesken
No answers on this topic
Alternatives Considered
Groove.co
I have used Dialpad. Dialpad is great, and Groove in my opinion does everything Dialpad does. Dialpad lacks the automation, which makes me feel that Groove is much better. I have not used any other CRMS besides these two, but I do believe Groove is light years ahead of Dialpad.
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Salesken
Of all the tools we explored such as Salesken, Slintel, Call hippo, we have finalized on Slintel for the simple reason that its user interface is one of the best and the overall features provided by Salesken is also something that solves our day to day needs perfectly. The pricing structure also played a key to some part. The call metrics dahsboard also made an impact when we were about to finalize our decision.
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Scalability
Groove.co
Our organization was able to quickly scale Groove from a pilot group of a few users to a department-wide solution
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Salesken
No answers on this topic
Return on Investment
Groove.co
  • Reduced several hours a week of logging time in Salesforce that either wouldn't get done or would have been done to the detriment of more value add activities.
  • Saves hours per week by delivering actionable/useful info from Salesforce into Gmail
  • Gives me valuable insight on what emails are being opened and read. This helps plan targeting.
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Salesken
  • Higher call rates
  • Higher connect rates
  • Conversation improvement
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ScreenShots

Groove, a Clari company Screenshots

Screenshot of Sales Engagement Platform for Revenue TeamsScreenshot of Screenshot of Screenshot of Screenshot of Screenshot of

Salesken Screenshots

Screenshot of Users can analyze the entire call to understand which signals were spoken during a particular call, their frequency, and duration. They are further benchmarked against successful calls which will help them identify their areas of improvement.Screenshot of Our dashboard provides an in-depth diagnosis of all calls at a team level for a Manager's perusal and also at an individual level for SDRs' perusal. Apart from different activity numbers, we also provide information on areas of strength and improvement which would help in the improvement of individual and team performance.Screenshot of A bird's eye view of the dashboard helps managers to quickly understand an SDR/agent's performance metrics. This would also help managers to understand how closely is a call aligned with their Sales Playbook. An exhaustive list of signals detected over the call (both semantic and emotional) are captured here.Screenshot of User can configure the sales process that they follow at their organization and replicate the same as a pipeline flow to get a detailed insight into the buyer's journey from being a prospect to customer.