Groove, a Clari company vs. Zoho Mail

• Groove is excellent for the use case of improving sales representative and customer success representative productivity and data quality when used alongside Salesforce. It is a Salesforce focused tool. You should definitely consider Groove if you are a current Salesloft / Outreach user and you also use Salesforce.
• Groove would not be a good fit for an organization not using Salesforce.

Incentivized

It has appeared to be tried, true, and productive for us, and we utilize it for all our trade emails. Our organization has found fantastic success with it since it offers about all of the fundamental highlights we require, such as an easy-to-use inbox and the capacity to oversee an enormous client base from a single admin board. This has made strides not only in my yield but also in my communication adequacy—others who we recommended it to have had the same benefits.

• Groove lets us know real-time when a client has checked an email we sent them.
• Groove helps us streamline our day-to-day events, meetings, and tasks with the help of the Calendar Booking feature.
• Groove helps us save a lot of time on typing long letters when we explain our products to our customers with the help of their Templates feature.

Incentivized

• Alerts to admins and users when mail box storage is close to full.
• Downtime is almost non existent and has been reliable in the 2 years we have used it.
• Managing user accounts via mobile app or web browser is simple once you get the hang of it.

Incentivized

• The footprint of the person who lasts touches the information.
• The footprint of the person who edited the information.
• Date and time of the modification of the account owner.
• Date and time of the modification of the last person touching the account.

Incentivized

• No 1. in uploading appearance
• No 2. Signatures option
• No 3. when we copy paste there are major errors that we have to fix before sending so it takes double the time

I actually don't have any complaint regarding groove. It's just that I will give 9 since I confidently believe that there'd be updates in the future which would be more optimal not just for us users but for the business as well. The only regret I have with groove is I was not able to use it before the current company that I'm employed

Incentivized

Groove has been an awesome platform to use for sales pipeline management. I really enjoy how it integrates with my Salesforce, Gmail, and Google Calendar. It makes my job easier by helping me keep track of the progress of each sales contact that I have. Leads are able to reply and notify us using Groove.

Incentivized

Zoho Mail gives fabulous client benefits. The clear and user-friendly plan of Zoho Mail is one of its best qualities. It offers a clean appearance, down-to-earth instruments, and an easy-to-use interface. It is a fabulous choice for anybody requiring a commerce mail and is inconceivably user-friendly. It contains most of the highlights that Gmail gives and the notices are fabulous. Up till now, I have not gotten a single spam e-mail. In this way, utilizing it is, by and large, secure.

Our organization has not experienced any availability issues with Groove

Incentivized

Everything is good

Incentivized

My company has a team dedicated to supporting our implementation of operative tools and business systems such as Groove. For this reason, I feel that we have ample support for Groove, although I have not personally contacted Groove for any support issues.

Incentivized

I have spoken with Zoho several times and their support is always friendly and helpful. I have always been asked for security pins and codes when seeking assistance which helps me to feel my accounts are secure and I have never had to wait on hold to speak with someone for more than 5 minutes. They always seem to have someone available to help. If you call asking for instructions on how to do something they gladly walk you through the process and if you just need something done and don't have time to do it yourself they will happily customize whatever you need without you having to spend all day with it.

Incentivized

It was okay. But, just the once. I had to figure it out with help of others on my team.

Incentivized

Easy to use

Incentivized

At Nearpod, I have been impressed with the internal expertise and support around Groove as a key tool for the Sales and Customer Success business systems and operations.

Incentivized

Groove is simple. Like their competitors, they give you the ability to create templated "Flows" (sequences) of calls, emails, and LinkedIn touches. Some of them can be automated, but it's also simple to personalize outreach. Ultimately, my decision to purchase Groove over some of the competitors was based on their Salesforce integration, as well as white-glove customer service.

Incentivized

Zoho mail is a more professional and corporate email client, it shows a better image to customers, in addition to allowing you to manage the users of your company. It has accessible and competitive prices.

Incentivized

Our organization was able to quickly scale Groove from a pilot group of a few users to a department-wide solution

Incentivized

• Reduced several hours a week of logging time in Salesforce that either wouldn't get done or would have been done to the detriment of more value add activities.
• Saves hours per week by delivering actionable/useful info from Salesforce into Gmail
• Gives me valuable insight on what emails are being opened and read. This helps plan targeting.

Incentivized

• The most positive aspect that we have noticed after investing in this service. It is that now we have a better visual appearance and greater credibility with our customers and business partners.

Incentivized