GrooveHQ vs. SupportBee
GrooveHQ vs. SupportBee
Product | Rating | Most Used By | Product Summary | Starting Price |
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GrooveHQ | N/A | GrooveHQ is a simple help desk platform meant for small businesses and startups. The free version contains a ticketing system for two teammates. The $15 per agent, per month paid plan supports unlimited users, white labeling, integrations, and a workflow system for prioritizing tickets. | $15 per month | |
SupportBee | N/A | SupportBee is a lean help desk option, essentially an email ticketing system, for small businesses. It deviates from the typical per agent per month pricing model in favor of pay-as-you-go ticket volume pricing. | N/A |
GrooveHQ | SupportBee | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
GrooveHQ | SupportBee | |
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Incident and problem management |
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Self Help Community |
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Multi-Channel Help |
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GrooveHQ | SupportBee | |
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Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | SAP Service Cloud Score 8.7 out of 10 | Salesforce Service Cloud Score 8.7 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
GrooveHQ | SupportBee | |
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Likelihood to Recommend | 1.7 (7 ratings) | 9.0 (4 ratings) |
Usability | 6.0 (1 ratings) | - (0 ratings) |
Support Rating | 3.0 (1 ratings) | 7.0 (1 ratings) |
GrooveHQ | SupportBee | |
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Likelihood to Recommend | GrooveHQ | SupportBee |
Pros | GrooveHQ | SupportBee |
Cons | GrooveHQ | SupportBee |
Usability | GrooveHQ | SupportBee No answers on this topic |
Support Rating | GrooveHQ | SupportBee |
Alternatives Considered | GrooveHQ | SupportBee |
Return on Investment | GrooveHQ | SupportBee |
ScreenShots |