LevelUp, now part of Grubhub Enterprise vs. Picnic Hub

Works well with Toast POS and Grubhub as LevelUP is fully integrated with both. I would not recommend it with a Point of Sale or third party delivery where it is not integrated.

Incentivized

Picnic Hub is well suited in the following scenarios: 1. Data segmentation and analytics 2. Keeping psychographic and actionable data 3. Increasing net engagement score of the employees 4. Increasing employee loyalty and satisfaction 5. Doing real-time reporting and analyzing data 6. Keeping personalized user profile 7. Giving competitive challenges to the employees

Incentivized

• Full integration with Toast POS and Grubhub
• Response time from their enterprise support desk is very fast
• Dashboard is easy to use for managers

Incentivized

• Integration with ERP and LMS software
• Gamified motivational psychology for employee engagement and loyalty
• Sophisticated adaptive learning to improve performance

Incentivized

• When used to make an app, many updates require a full redesign with scope of work - so app is not easy to update or add new features
• Partial refunds cannot be processed on the dashboard or in store
• The QR scanners break frequently
• The QR scanners will scan a guest's payment, but if it isn't cleared out by the staff it will hold that payment info and the next order will get charged to that other person's payment.

Incentivized

• Points and badge system based on employee performance
• Can introduce economic rewards system

Incentivized

Picnic Hub is a much better platform than Zeta. Picnic [Hub] has [a] better user interface and personalization.

Incentivized

• Online ordering was up exponentially during the pandemic, at one point all orders were coming in online and the bulk of that was through LevelUp.

Incentivized

• It has positive impact in overall employee loyalty
• Air miles program is a great hit
• Employee feels appreciated and connected with their organization

Incentivized