LevelUp, now part of Grubhub Enterprise vs. SaaSquatch

Works well with Toast POS and Grubhub as LevelUP is fully integrated with both. I would not recommend it with a Point of Sale or third party delivery where it is not integrated.

Incentivized

I believe SaaSquatch is well suited for any company that wants to provide a referral and reward program to its customer and find new ways to market with other businesses. If you can find a plan that fits with a return I think this will work wonders for your operations.

Incentivized

• Full integration with Toast POS and Grubhub
• Response time from their enterprise support desk is very fast
• Dashboard is easy to use for managers

Incentivized

• Better sales plan
• Efficient Digital support base
• Highly recommended referral programs

Incentivized

• When used to make an app, many updates require a full redesign with scope of work - so app is not easy to update or add new features
• Partial refunds cannot be processed on the dashboard or in store
• The QR scanners break frequently
• The QR scanners will scan a guest's payment, but if it isn't cleared out by the staff it will hold that payment info and the next order will get charged to that other person's payment.

Incentivized

• Reporting can be improved.
• Native Integrations only with high-level tools. Can improve by adding more tools.
• limitations in terms of customizations

Incentivized

SaaSquatch stands unique with a few key points for us to select. It gives long-term benefits and results. We have selected this tool as it provides the major concern which our organisation had and that is being taken care of. SaaSquatch has helped in achieving the company targets on a large scale.

Incentivized

• Online ordering was up exponentially during the pandemic, at one point all orders were coming in online and the bulk of that was through LevelUp.

Incentivized

• UI is simple and intuitive
• Integrations with other tools like HubSpot, Marketo.
• Costing is a bit too much w.r.t other tools in the market.

Incentivized