Gryphon Sales Performance Management vs. NICE CXone
Gryphon Sales Performance Management vs. NICE CXone
Product | Rating | Most Used By | Product Summary | Starting Price |
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Gryphon Sales Performance Management | Mid-Size Companies (51-1,000 employees) | Gryphon Networks offers their tele-sales intelligence application, the eponymous Gryphon Sales Intelligence, which offers cloud-based call recording and call guidance tools, real-time and on-demand salesperson performance metric tracking, and Gryphon's Sales Performance Dashboard for an overview of sales team performance. | N/A | |
NICE CXone | N/A | NICE CXone is a cloud-based contact center platform that manages customer interactions across multiple communication channels. It includes features such as omnichannel routing, workforce optimization, automatic call distribution (ACD), interactive voice response (IVR) system, feedback management, and interaction analytics. | $71 per month per user |
Gryphon Sales Performance Management | NICE CXone | |||||||||||||||
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Editions & Modules | No answers on this topic |
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Offerings |
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Entry-level Setup Fee | Optional | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Gryphon Sales Performance Management | NICE CXone | |
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Top Pros | No answers on this topic |
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Top Cons | No answers on this topic |
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Contact Center Software |
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Workforce Optimization (WFO) |
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Gryphon Sales Performance Management | NICE CXone | |
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Small Businesses | Mediafly Intelligence360 Score 7.8 out of 10 | CloudTalk Score 9.5 out of 10 |
Medium-sized Companies | Everstage Score 9.5 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Everstage Score 9.5 out of 10 | Google Cloud Contact Center AI Score 8.9 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Gryphon Sales Performance Management | NICE CXone | |
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Likelihood to Recommend | - (0 ratings) | 8.4 (578 ratings) |
Likelihood to Renew | - (0 ratings) | 9.2 (24 ratings) |
Usability | - (0 ratings) | 8.4 (552 ratings) |
Availability | - (0 ratings) | 3.7 (7 ratings) |
Performance | - (0 ratings) | 9.2 (7 ratings) |
Support Rating | - (0 ratings) | 8.0 (5 ratings) |
In-Person Training | - (0 ratings) | 3.1 (4 ratings) |
Online Training | - (0 ratings) | 7.0 (5 ratings) |
Implementation Rating | - (0 ratings) | 8.0 (8 ratings) |
Configurability | - (0 ratings) | 7.0 (4 ratings) |
Ease of integration | - (0 ratings) | 7.0 (4 ratings) |
Product Scalability | - (0 ratings) | 6.7 (7 ratings) |
Vendor post-sale | - (0 ratings) | 4.4 (5 ratings) |
Vendor pre-sale | - (0 ratings) | 4.4 (5 ratings) |
Gryphon Sales Performance Management | NICE CXone | |
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Likelihood to Recommend | Gryphon Networks No answers on this topic | NICE Systems |
Pros | Gryphon Networks No answers on this topic | NICE Systems |
Cons | Gryphon Networks No answers on this topic | NICE Systems |
Likelihood to Renew | Gryphon Networks No answers on this topic | NICE Systems |
Usability | Gryphon Networks No answers on this topic | NICE Systems |
Reliability and Availability | Gryphon Networks No answers on this topic | NICE Systems |
Performance | Gryphon Networks No answers on this topic | NICE Systems |
Support Rating | Gryphon Networks No answers on this topic | NICE Systems |
In-Person Training | Gryphon Networks No answers on this topic | NICE Systems |
Online Training | Gryphon Networks No answers on this topic | NICE Systems |
Implementation Rating | Gryphon Networks No answers on this topic | NICE Systems |
Alternatives Considered | Gryphon Networks No answers on this topic | NICE Systems |
Scalability | Gryphon Networks No answers on this topic | NICE Systems |
Return on Investment | Gryphon Networks No answers on this topic | NICE Systems |
ScreenShots | Gryphon Sales Performance Management Screenshots | NICE CXone Screenshots |