GTZShip vs. Prophesy Dispatch

GTZ is a simple platform that is easy to use and walks you through the shipment process. If I need to find a rate for a shipment I can find an answer in minutes and I can set up shipments right away or future orders ahead of time.

Incentivized

Although we are a small carrier (20 trucks with two people who dispatch during the same hours), Prophesy would be even more powerful with a slightly larger company that has multiple dispatchers that need to share information without being physically together. Multiple-office locations or companies that have employees working remotely would do well with Prophesy.

Incentivized

• Great customer service.
• Ease of use.
• Competitive pricing.
• Plenty of options.

Incentivized

• Scheduling of drivers and loads.
• Integration with third-party applications.
• Driver management.
• Equipment management.
• Operational accounting functions.

Incentivized

• The need to track carriers that are inbound.
• Notification of delays in pickup.
• Quicker processing of billing.

Incentivized

• Reports - the sheer number can overwhelm new users.
• Fuel report uploads.
• Mobile communications need a dedicated PC.

Incentivized

My representative is available to answer my questions and if she is not available there is someone at the call center that can help me right away. I have never had a problem reaching a representative to take care of my needs.

Incentivized

The technical support individual we normally work with is professional, proficient, effective, responsive, and understandable which are all unusual traits with techincal support individuals.

Incentivized

Different carriers and 3pl have different platforms for shipping. I have used Unishippers, MyFreightWorld, Navisphere, Saia and YRC. GTZ is by far simpler and quicker to get a quote and set up a shipment.

Incentivized

The two most important features for us when deciding which provider to use were integration with third-party software and ease of scheduling drivers and matching with loads. Prophesy, for the money, excelled in both areas over the other systems we reviewed, some of which are not listed. The professionalism of the sales rep also set a tenor for the company he represents

Incentivized

• Cost savings have helped the bottom line.
• Having the ability to set up shipments avoids delays in getting freight out.
• The ability to speak with a rep who takes care of problems satisfies the customers' needs.

Incentivized

• Increased detention claim success by 70-80%.
• 100% success rate in meeting resource maintenance target.
• Decreased receivables by three days.

Incentivized