Guidebook vs. Opendate

Most of our meetings are too small to bother using it but it is great for our larger workshops. If you have a complex schedule or agenda it is better than a paper agenda and allows you to adjust changes live in the agenda during the meetings. We only use it a few times a year because we only have a few larger meetings.

Incentivized

We migrated from another ticketing company and Prism. Opendate combined the best of both and the data we unlocked by those two systems has helped guide our marketing efforts and increased our revenue per show. We have excellent customization on the ticketing which helps us better understand the financials of each show. It's the first time our entire team (talent, marketing, production and finance) all are on one system that works for each of us. The product can improve in some of its more advanced functionality such as more robust permissioning and event-level customization

• Provides live agendas
• Allows attendees to communicate through mobile phones with event staff
• Allows attendees to check in to break out sessions of their choice

Incentivized

• Manages our calendar clearly
• Increased revenue
• Centralizes all our processes

• Sometimes we have had issues with it not updating our changes very quickly and while at a conference that can be problematic.
• I have had difficulty making edits or changes from the mobile app so I have to go grab the computer to fix something.
• Some attendees have had issues downloading and logging in depending on which mobile phones that they are using. It may be operator error.

Incentivized

• Seated shows could have additional functionality
• Additional permission options
• Single sign on

We use both but for completely different reasons. We use Guidebook to manage our attendees and communicate with them during large workshops. We use Airtable as a spreadsheet type database for tracking things.

Incentivized

The customer support we have received from Opendate is unmatched. We have multiple points of contact and when we make suggestions they are frequently implemented in quick order. The pricing is competitive and the flexibility we have in the product is great. Most importantly, rather than using 3 or 4 different systems our entire venue is ran out of Opendate

• None really as we are a non profit and these meetings we use it for are free

Incentivized

• Increased our revenue per show by centralizing our upgrades on one platform and better understanding our buyers