Guidebook vs. ThunderTix

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Guidebook
Score 9.8 out of 10
N/A
Guidebook is an event management software system offered by Guidebook.N/A
ThunderTix
Score 9.1 out of 10
Small Businesses (1-50 employees)
Event ticketing software for the performing arts and live performances with both reserved seating and general admission. Supports a variety of season subscriptions at the same venue (or across multiple venues) including the full season, mini-season, or flex passes with voucher codes. Subscribers can be renewed for the next season in their same seats using an automated renewal process. The software is also a fundraising platform used to receive donations and track donors, with an included…
$20
per month
Pricing
GuidebookThunderTix
Editions & Modules
No answers on this topic
General Admission
$20
per month ticket
Reserved Seating
$25
per month ticket
Enterprise
$175
per month ticket
Offerings
Pricing Offerings
GuidebookThunderTix
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsBoth the General Admission and Reserved Seating plans include the first 20 tickets processed each month. Additional tickets are $1 and $1.25 respectively. The Enterprise plan includes the first 100 tickets processed and each additional ticket is $1.75.
More Pricing Information
Features
GuidebookThunderTix
Virtual Event
Comparison of Virtual Event features of Product A and Product B
Guidebook
-
Ratings
ThunderTix
9.0
3 Ratings
11% above category average
Registration, RSVP, and ticketing00 Ratings9.13 Ratings
Email marketing00 Ratings9.11 Ratings
Audience engagement00 Ratings9.12 Ratings
Event analytics00 Ratings8.83 Ratings
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GuidebookThunderTix
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Score 9.4 out of 10
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Score 9.4 out of 10
Enterprises
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User Ratings
GuidebookThunderTix
Likelihood to Recommend
9.0
(1 ratings)
9.1
(7 ratings)
Likelihood to Renew
-
(0 ratings)
9.1
(1 ratings)
Usability
-
(0 ratings)
9.1
(1 ratings)
Support Rating
-
(0 ratings)
9.1
(2 ratings)
Implementation Rating
-
(0 ratings)
9.1
(1 ratings)
User Testimonials
GuidebookThunderTix
Likelihood to Recommend
Guidebook
Most of our meetings are too small to bother using it but it is great for our larger workshops. If you have a complex schedule or agenda it is better than a paper agenda and allows you to adjust changes live in the agenda during the meetings. We only use it a few times a year because we only have a few larger meetings.
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ThunderTix
The capability to check in customers using a simple phone app allows offloading a lot of box office tasks to unskilled ushers and volunteers. It's just circumspect for all our ticketing needs.
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Pros
Guidebook
  • Provides live agendas
  • Allows attendees to communicate through mobile phones with event staff
  • Allows attendees to check in to break out sessions of their choice
Read full review
ThunderTix
  • Thundertix is a WONDERFUL price that allows us to sell more tickets and increase our profits. The pricing of Thundertix is lower cost than anything else in the market.
  • Thundertix is always innovating and adding to features relevant to the current market.
  • Thundertix has great customer service, especially if you are willing to pay the premium price for over the phone customer support.
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Cons
Guidebook
  • Sometimes we have had issues with it not updating our changes very quickly and while at a conference that can be problematic.
  • I have had difficulty making edits or changes from the mobile app so I have to go grab the computer to fix something.
  • Some attendees have had issues downloading and logging in depending on which mobile phones that they are using. It may be operator error.
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ThunderTix
  • For the money, I honestly don't have a single critique. Some of the larger companies offer a few more features, but we believe that most of those bells and whistles are not worth a significant increase in price.
  • Our venue is a 160 seat venue. Thundertix is ideal for this. I do not know how Thundertix would translate to a 15,000 venue. It is not what we deal with. We are involved in some higher ticket events, but those are all General Admission so I do not have to deal with 15,000 reserved seats.
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Likelihood to Renew
Guidebook
No answers on this topic
ThunderTix
We have been with them for over a decade and have no interest in leaving.
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Usability
Guidebook
No answers on this topic
ThunderTix
ThunderTix is designed to work where you need it to work regardless of device or platform.
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Support Rating
Guidebook
No answers on this topic
ThunderTix
They are quick to respond to both calls and email. They also have a robust online set of documentation and tools that offer the possibility of finding your own answer. But, even if you don't use it, ThunderTix never asks the "did you check our online resources" questions. They never complain about emails or calls. They are there to help and do a fantastic job!
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Implementation Rating
Guidebook
No answers on this topic
ThunderTix
It was an easy transition that took less than a month from planning to implementation
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Alternatives Considered
Guidebook
We use both but for completely different reasons. We use Guidebook to manage our attendees and communicate with them during large workshops. We use Airtable as a spreadsheet type database for tracking things.
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ThunderTix
AudienceView has some of the oldest and least efficient user interfaces I have ever seen. Theres 5 different websites for the same account to access different things that are all interlinked and need to be accessed together. Ticket Spice charges a higher per ticket cost for most ticket price ranges. ThunderTix is a flat rate while ticket spice is a percentage.
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Return on Investment
Guidebook
  • None really as we are a non profit and these meetings we use it for are free
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ThunderTix
  • It has greatly increased online sales
  • We are break even but with only 1 event ran so far
  • It has made teaching box office sellers easy
Read full review
ScreenShots

ThunderTix Screenshots

Screenshot of an interactive dashboard comparing sales month-over-month. This offers insight on orders, tickets, coupons, comps, merchandise, gift cards, shipping, and fees.Screenshot of the Event Manager is used to access and manage events and recurring performances.Screenshot of Custom seating charts are built to mimic the layout of each individual venue and space.Screenshot of the integration with payment terminals, that includes payments with both chip and tap for increased security. Integration with both Square and Stripe payment gateways and terminals.Screenshot of a gift card, where the customers can schedule delivery with a custom message for the recipient for special occasions. Gift cards can also be used to track customer credits.Screenshot of barcode scanning in the ThunderTix App, included for both iOS and Android for rapid scanning of barcoded tickets at the doors of event. No additional hardware is required.