Guru vs. Satmetrix (discontinued)
Guru vs. Satmetrix (discontinued)
Product | Rating | Most Used By | Product Summary | Starting Price |
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Guru | N/A | Enterprise AI Search, Intranet, and Wiki in one platform. Guru lives in tools organizations already use, so no need to context switch. Users can find info across any app, have an expert help if the info can't be found, and let Guru proactively identify knowledge gaps, duplicate knowledge, and translate it to 100 languages. | $12 per month per user | |
Satmetrix (discontinued) | N/A | Satmetrix was survey-based customer experience management software. It contained summary and individual customer data for tracking the customer lifecycle. Satmetrix was acquired by NICE Systems in July 2017, and is no longer available. | N/A |
Guru | Satmetrix (discontinued) | |||||||||||||||
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Editions & Modules |
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Offerings |
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Entry-level Setup Fee | $5,000 one-time fee per installation | No setup fee | ||||||||||||||
Additional Details | *Annual pricing. $12 when billed monthly. | — | ||||||||||||||
More Pricing Information |
Guru | Satmetrix (discontinued) | |
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Top Pros | ||
Top Cons |
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Guru | Satmetrix (discontinued) | ||||||||||||||||||
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Survey Format & Appearance |
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Survey Content |
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Survey Logic |
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Survey Reporting & Analytics |
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Survey Administration & Security |
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Guru | Satmetrix (discontinued) | |
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Small Businesses | Notion Score 8.8 out of 10 | Square 9 Softworks Score 9.7 out of 10 |
Medium-sized Companies | Tridion Score 9.0 out of 10 | Qualaroo Score 6.8 out of 10 |
Enterprises | Tridion Score 9.0 out of 10 | PG Forsta HX Platform Score 9.0 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Guru | Satmetrix (discontinued) | |
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Likelihood to Recommend | 8.9 (183 ratings) | 4.0 (7 ratings) |
Likelihood to Renew | 8.6 (12 ratings) | 5.1 (5 ratings) |
Usability | 8.3 (11 ratings) | - (0 ratings) |
Availability | 9.1 (4 ratings) | - (0 ratings) |
Performance | 8.9 (4 ratings) | - (0 ratings) |
Support Rating | 7.7 (27 ratings) | - (0 ratings) |
In-Person Training | 9.1 (1 ratings) | - (0 ratings) |
Online Training | 8.6 (2 ratings) | - (0 ratings) |
Implementation Rating | 8.0 (6 ratings) | - (0 ratings) |
Configurability | 7.6 (3 ratings) | - (0 ratings) |
Ease of integration | 5.9 (2 ratings) | - (0 ratings) |
Product Scalability | 8.6 (4 ratings) | - (0 ratings) |
Vendor post-sale | 8.6 (4 ratings) | - (0 ratings) |
Vendor pre-sale | 9.1 (4 ratings) | - (0 ratings) |
Guru | Satmetrix (discontinued) | |
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Likelihood to Recommend | Guru Technologies | Discontinued Products |
Pros | Guru Technologies | Discontinued Products |
Cons | Guru Technologies | Discontinued Products |
Likelihood to Renew | Guru Technologies | Discontinued Products |
Usability | Guru Technologies | Discontinued Products No answers on this topic |
Reliability and Availability | Guru Technologies | Discontinued Products No answers on this topic |
Performance | Guru Technologies | Discontinued Products No answers on this topic |
Support Rating | Guru Technologies | Discontinued Products No answers on this topic |
In-Person Training | Guru Technologies | Discontinued Products No answers on this topic |
Online Training | Guru Technologies | Discontinued Products No answers on this topic |
Implementation Rating | Guru Technologies | Discontinued Products No answers on this topic |
Alternatives Considered | Guru Technologies | Discontinued Products |
Scalability | Guru Technologies | Discontinued Products No answers on this topic |
Return on Investment | Guru Technologies | Discontinued Products |
ScreenShots | Guru Screenshots |