Likelihood to Recommend It's very easy to use, especially for smaller companies. The site is user-friendly and eye-catching. Everything you need is easily accessible. I have never had to use the customer service side of Gusto, but there is not much that you would need help with or have issues with. I also really enjoy the little pig when logging in.
Read full review SAP S/4HANA Cloud is an extremely flexible solution while operating in the rather sophisticated transportation service business. As a ride sharing business, we, therefore, stand to gain a lot from the manner in which it can consolidate diverse information points. It can also monitor the detriment of ensuring driver recompense as well as CFS customer charge, operation cost, and revenue source, giving the multiple angles of the business environment
Read full review Pros Gusto really kills it on the simplicity. The app and website are very clear and straightforward. Gusto also does a great job at being easy to navigate, visually pleasing, and logically posed. Gusto communicates very clearly and provides just the right amount of communication. Gusto makes the onboarding process very easy. I recently started at a new company and the process of filling out the necessary documents, filling out forms, and getting my benefit information input was soooooo easy! Read full review The software offers advanced financial management solutions that increase business productivity. Software customizability: The product is customizable, so it fits our business needs ideally. User-friendliness and ease of use: SAP S/4HANA Cloud is accessible to skilled and non-skilled users. New users do not need specific training. Read full review Cons Adding in previous time manually could be more accessible. Notifications for when employees manually change hours. We should allow 1099 users to use the mobile app instead of restricting them to the website, especially since they can just log into the full website on their mobile device. Read full review The beginner's user-friendly UI can help learners learn easily, and it feels a bit complex. Implementation of AI bot on common tasks. There are no offline functionality that users can use remotely. As the scalability of the products grows, they become more expensive. Read full review Likelihood to Renew Unless they break it, I'm never leaving. It's just too easy. Gusto is also really affordable, and for what I pay, it's worth having the historical record within the system. I like that I can go back and pull up W2's for year's past. This sort of easy access reporting, has been helpful especially when getting reports for PPP loans.
Read full review The cost of SAP as an ERP is quite high and the switching costs associated with ERP systems are even higher. That being said moving from one ERP to another only happens once in a great while for large organizations. Those switching costs include retraining, IT hardware requirements, outside consultants and more
Read full review Usability It is a great piece of software, something that I have used since its ZenPayroll days. Its weakest feature at this point is its timekeeping and lack of scheduling. If it adds that, it gets a 10/10 and cannot be replaced by any other payroll software. Like I said, I recommend it to all of my clients and associates.
Read full review SAP S/4HANA Cloud efficiently automates and optimizes business processes, which boosts overall business productivity. The software offers unlimited extensions and storage tools. It is also easy to implement and has a wide range of features that enhance the creation and editing of Web portals. The platform is much cheaper than other ERP systems.
Read full review Support Rating Gusto's customer service has really deteriorated lately and they seem to have really changed their focus. It used to be when you called you were routed to an individual who knew about payroll, benefits, reporting, etc. but now you get someone who seems to have not received the correct training. My last call about a dismissal payroll took me over an hour of my time and the person still could not help me and finally transferred me to someone else.
Read full review The technical support received by the ITT design teams and OS implementation team has been very useful in ensuring that the SAP ERP is well-tailored to our company's specific needs and operations. This coupled with the training materials, business process maps, and concept demos (sand-box demos) makes adoption easy on end-users.
Read full review In-Person Training More effective
Read full review Implementation Rating Super easy to implement and use!
Read full review SAP requires a lot of internal and external resources to complete its successful implementation. The cloud version requires a deeper understanding of the different capabilities of the local systems (hardware) and the connection towards your local IT team. We found several problems on our systems that we couldn't foresee before the implementation and roll out.
Read full review Alternatives Considered I've used both Workday and
Paylocity for years and they don't even compare. Between the mobile app and the website, everything feels seamless, well thought out, and easy to navigate. I'm so used to the frustration of navigating these apps, even after years of working with them. I never considered there was an option like Gusto out there. It's made everything so easy for me. If I ever get a say I'll be a diehard Gusto evangelist from here on out.
Read full review As I already mentioned, it automated our tasks such as Report creation, PR creation, and many others. That's the major advantage of the S/4 HANA cloud over our previous ERP. Its robust indication system and pre-analyzed data enabled ease of decision-making, which was not incorporated in our last software.
Read full review Return on Investment It is definitely an easy, intuitive platform to utilize with lots of helpful features! The Benefits package is very poor and is not useful to me at all. I enjoy how it breaks up the spending insights into several categories such as Food, Transportation, Shopping, Housing Medical, etc. Read full review The financial management part ensures every process is well planned and allocated resources are used efficiently. The development of payroll management ensures that all employees are happily remunerated and, hence, very productive. The creation of solid financial reporting acts as the primary driver in decision-making, which brings more insights into development. Read full review ScreenShots SAP S/4HANA Cloud Screenshots