CloudBlue PSA

CloudBlue PSA

2 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
CloudBlue PSA	Score 9.3 out of 10	Small Businesses (1-50 employees)	CloudBlue PSA (formerly HarmonyPSA) provides full visibility of projects, customers and profitability in a single pane of glass, along with automation of sales, finance and operational processes. Ingram Micro acquired Harmony Business Systems and HarmonyPSA in April 2021.	$65 per month (billed annually)

Pricing

CloudBlue PSA

Editions & Modules

Annual SaaS: $65.00
per month (billed annually)
Monthly SaaS: Contact Sales
Annual On-Premise: Contact Sales

Offerings

Pricing Offerings
CloudBlue PSA
Free Trial
No
Free/Freemium Version
No
Premium Consulting/Integration Services
Yes

Entry-level Setup Fee

No setup fee

Additional Details

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More Pricing Information

Community Pulse
	CloudBlue PSA
Considered Both Products	CloudBlue PSA Verified User Engineer Chose CloudBlue PSA Connectwise was the 600 pound gorilla with lots of features, but it was also the titantic, too big to get out of its own way. We found it too complex to use and too archaic to integrate with. As powerful as it was, it was missing a few key features that a modern PSA like … Incentivized Helpful?
Top Pros	Pro Scheduling features Pro Stay organized Pro Help desk
Top Cons	Minus Training resources Minus Work in progress Minus Software engineer

Best Alternatives
	CloudBlue PSA
Small Businesses	Atera Score 8.9 out of 10
Medium-sized Companies	Planview AdaptiveWork Score 6.8 out of 10
Enterprises	Planview AdaptiveWork Score 6.8 out of 10
All Alternatives	View all alternatives

User Ratings
	CloudBlue PSA
Likelihood to Recommend	10.0 (1 ratings)

User Testimonials
	CloudBlue PSA
Likelihood to Recommend	Ingram Micro For organizations with 10+ employees, I think it is suitable. Smaller shops might find it overly complex. Incentivized Verified User Anonymous Read full review
Pros	Ingram Micro The help desk ticket system is robust and modern. Billing & invoicing from Harmony meets all our needs and is easy to use. Project management and scheduling features help us stay organized and on schedule. Incentivized Verified User Anonymous Read full review
Cons	Ingram Micro Training resources are still a work in progress. As a software engineer, I'd like to see a more extensive API Incentivized Verified User Anonymous Read full review
Alternatives Considered	Ingram Micro Connectwise was the 600 pound gorilla with lots of features, but it was also the titantic, too big to get out of its own way. We found it too complex to use and too archaic to integrate with. As powerful as it was, it was missing a few key features that a modern PSA like CloudBlue had as a matter of course. CloudBlue feels like the new generation, and so far it's only gotten better as they grow. Incentivized Verified User Anonymous Read full review
Return on Investment	Ingram Micro It's allowed us to migrate away from home grown solutions to adhere to industry standards and better utilize our engineer's time. Quoting new projects and hardware is easier to delegate and vastly more efficient than our previous methods. Incentivized Verified User Anonymous Read full review
ScreenShots	CloudBlue PSA Screenshots