Likelihood to Recommend Harri is optimized for hotel companies and medium-sized companies with a high demand for personnel, due to its potential it allows the recruitment of suitable employees for each job
Read full review If their HRIS system holds all their data - employees, supervisors, positions then HealthcareSource can really take advantage of that data and save you a lot of time. We looked at a lot of systems and one of our needs was both Applicant Tracking and Performance Management and these systems work very well together. Other systems we looked at didn't have all our most needed features - we needed a vendor that could do both, integrate with our HRIS, report back data in a customizable fashion, and be user friendly. Some systems listed the features but during the demo and product reference calls we found they didn't perform as advertised. Some had reporting but the reporting was missing key data or didn't export in a data friendly manner. We have found HealthcareSource to be not only "pretty" - aka user friendly/non-cluttered but also had the engine under the hood as well that met our data analyst needs.
Read full review Pros I9 is filled up with machine accuracy. The fact that it is not possible to override the system and hire someone without a proper and valid work permit, makes our lives more relaxed. Adding a new policy is done within a couple of hours... for the company that has close to 400 employees. Reporting is quick and very easy to handle. All of your data can be pulled from the phone! Managing interviews and handling hiring is extremely fast. everything is being done through three clicks. Read full review When any company implements a new program they have specific needs that they want customized for them. Healthcare source did a great job providing excellent customer service to our HR and IT professionals working behind the scenes to help us maximize the programs potential at our organization. They did not limit us to any standard uses or prohibit us from reaching our internal goals. Some examples include specialized reports, data uploads of employee data and time frames for our annual reviews. They provided us with training and retraining and more training on using the system. This included training new members of our team when we had turnover in HR and inviting us to conferences and webcasts regularly. The presentation of the software was very appealing and that may seem small but it really helps appeal to the employees that use it for their reviews. Read full review Cons Isn't very clear on how to load your own templates The interview calendar could be vastly improved in my opinion, and perhaps tie in with personal calendars on phone/email Read full review To allow our team members choice, we offer training as either/or. The current system does not record either/or completions To end enrollment of new hires for training at a set date, requires also ending the training of all those not yet completed. Read full review Likelihood to Renew Looking back we can say that every year we used Performance Manager and other products too like HeathcareSource's Compensation and Position Manager we saw the ease of use for employees and HR staff members increase, we saw employees getting more comfortable with the product and HR Staff getting better at expressing their needs to the HealthcareSource team and this made us want to stay with the same company, when things are getting better each year we know we are in the right place.
Read full review Usability The product is very intuitive to the end users and our online documentation seems sufficient to train our new employees.
Read full review Support Rating I have never had to use customer support on Harri’s website. I would say that this tells you a lot about the software itself - very user-friendly - which is why I scored it a 7! There have been a few times when it has taken me a while to work out errors on a page, for example, phone number formats. It would be useful if Harri were to provide more information e.g., if you were to hover over the telephone number, for example. It told you the way it wanted you to write it.
Read full review On the previous rating scale, I kept thinking "it depends". If I know it's an easy question or easy fix, the response is super fast. If I know I am asking something complex, custom or I just know it's not going to be able to be answered by 1st tier, it can take some time. I have worked on these issues with them (they are all very nice) I do now have avenues for finding things out from one person. We had one issue where we had a major problem and it required a software patch and their support team worked throughout the weekend to create, QA, and deliver the patch as promised. I was very impressed
Read full review Alternatives Considered It was a very confusing Sales process at Fourth and with Harri, it was seamless and easy to use and communicate with their team.
Read full review Both Health Stream and Healthcare Source have to-do lists, completion lists, and tracking. However, the functionality of Healthcare Source is far superior to HealthStream. The notifications are much better and helpful. The tracking on Healthcare Source is easy to use and see. Overall the interface in Healthcare Source is more intuitive.
Read full review Return on Investment Using Harri we found that through its functions we were able to attract a large number of potential employees with skills suited to our needs. We were easily able to identify and reflect the great time gain and paperwork savings obtained by using this software. Harri allows the use of all the ATS tools present in this type of software, presenting itself as one of the most complete at a moderate cost. Read full review NetLearning has increased our nursing CEU credits with the most efficiency. Now nurses can take courses on NetLearning and have it track their hours. On a compliance standpoint, NetLearning has benefited us when we are being audited and we have to show what trainings or classes an employee has made. Also, to make sure that their certifications are up to date. Read full review ScreenShots