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157 Ratings
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157 Ratings
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Score 8.6 out of 100
This review does not include a rating.

Attribute Ratings

    Likelihood to Recommend

    9.8

    Harvest

    98%
    46 Ratings

    Timesheet by Upland

    N/A
    0 Ratings

    Support Rating

    8.4

    Harvest

    84%
    36 Ratings

    Timesheet by Upland

    N/A
    0 Ratings

    Likelihood to Recommend

    Harvest

    Harvest salt or immediate need for a replacement time tracking system that had become out of financial reach. It was a simple solution that everyone in our organization picked up really quickly. For myself at the administrative level, I have had no trouble adding clients, adjusting tasks, migrating tasks and running reports. I am unsure as to the best practices at this time for a particular clients that have very specific price rate associated to very specific roles, it will still list the roles that we do not want in the drop-down menu and I would really like to eliminate that. I do not want room for error or for any particular user to pick the wrong task. It still lists them as non-billable but there are no non-billable hours associated to that client, so we don’t need those at all on the drop down.
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    Upland Software

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    Pros

    Harvest

    • Offers several options on using the tool, for example, you can use the app on your phone, the app for desktop, or simply have the website open.
    • The timer integrates with other platforms. For example, our team uses Asana as our project management tool. Now, in real-time, I can know which projects my team is working on and whether we're implementing good time management strategies to meet our goals.
    • The summary break downs are wonderful! You can view an individual's hours as well as project hours. There are even notifications you could receive when your team is getting close to reaching the allotted time for a client's project.
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    Upland Software

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    Cons

    Harvest

    • Sometimes it can be difficult to find the item that you're looking for, as there are tabs for time, projects, team, reports etc. and it's not always clear where the item you're looking for will be housed.
    • It would be nice if things could be broken out more clearly by department, as sometimes the entire organization will be added to a new project when really only a couple of people should have.
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    Upland Software

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    Pricing Details

    Harvest

    Starting Price

    Editions & Modules

    Harvest editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Timesheet by Upland

      Starting Price

      Editions & Modules

      Timesheet by Upland editions and modules pricing
      EditionModules

      Footnotes

        Offerings

        Free Trial
        Free/Freemium Version
        Premium Consulting/Integration Services

        Entry-level set up fee?

        No setup fee

        Additional Details

        Support Rating

        Harvest

        I have not actually had any customer support issues as the product just works for me and I have not needed it. So using that as the basis of making my assessment on support I would reckon the team are pretty responsive and attentive to customer needs. I have only used the solution on Chrome and Android so have no idea what the experience is like on other browsers or phone operating systems.
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        Upland Software

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        Alternatives Considered

        Harvest

        Harvest is significantly better than Jira. I think Jira's is not originally intended to be used as a time logging/management system, but we had been previously using it as that. It was much clunkier, and many employees had a difficult time using it as a user interface goes. Harvest is much more user friendly and has simplified the daily time-logging process for everyone in our office
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        Upland Software

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        Return on Investment

        Harvest

        • Harvest has improved our payment schedules. Since we switched, we get paid for projects much sooner.
        • Harvest has saved us a ton of time with payroll. We are able to track our users time and pay them appropriately based on their billable hours.
        • Harvest is becoming a lifesaver around tax time. The reporting features have allowed us to pull reports for our tax accountant.
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        Upland Software

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