HashiCorp Terraform vs. OpsGenie

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
HashiCorp Terraform
Score 8.6 out of 10
N/A
Terraform from HashiCorp is a cloud infrastructure automation tool that enables users to create, change, and improve production infrastructure, and it allows infrastructure to be expressed as code. It codifies APIs into declarative configuration files that can be shared amongst team members, treated as code, edited, reviewed, and versioned. It is available Open Source, and via Cloud and Self-Hosted editions.
$0
OpsGenie
Score 8.6 out of 10
N/A
OpsGenie is an IT monitoring and incident response platform for development and operations teams, providing alerts and schedule management escalations. OpsGenie is now part of Atlassian since the late 2018 acquisition.
$0
up to 5 users
Pricing
HashiCorp TerraformOpsGenie
Editions & Modules
Open Source
$0
Team & Governance
$20/user
per user/per month
Enterprise
Contact sales team
Free
$0.00
up to 5 users
Essentials
$9.00
per user/per month
Standard
$19.00
per user/per month
Enterprise
$29.00
per user/per month
Offerings
Pricing Offerings
HashiCorp TerraformOpsGenie
Free Trial
NoYes
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Best Alternatives
HashiCorp TerraformOpsGenie
Small Businesses
AWS CloudFormation
AWS CloudFormation
Score 8.5 out of 10

No answers on this topic

Medium-sized Companies
Ansible
Ansible
Score 8.8 out of 10
Freshservice
Freshservice
Score 8.8 out of 10
Enterprises
Ansible
Ansible
Score 8.8 out of 10
Freshservice
Freshservice
Score 8.8 out of 10
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User Ratings
HashiCorp TerraformOpsGenie
Likelihood to Recommend
7.3
(25 ratings)
8.5
(17 ratings)
Usability
8.0
(1 ratings)
-
(0 ratings)
Performance
9.4
(3 ratings)
-
(0 ratings)
Support Rating
7.4
(5 ratings)
10.0
(1 ratings)
Ease of integration
9.2
(3 ratings)
-
(0 ratings)
User Testimonials
HashiCorp TerraformOpsGenie
Likelihood to Recommend
HashiCorp
8 because it's currently best-in-class and is completely essential to use in contrast to not expressing your infrastructure as code. That said, new contenders are nipping at its heels, and I expect stronger tools to emerge in the coming years. Hopefully the Terraform team is able to keep pace.
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Atlassian
Well suited for cases where you just need to alert relevant team members when alerts and incidents come in and make sure that nothing falls through the cracks. Generally OpsGenie just forwards the alerts it receives and allows you to schedule team members to be on-call. It's good for that simple use case and extra helpful if you have Jira or Atlassian Open DevOps since it has nice integrations with those platforms and you can easily monitor ticket progress. If you don't have those, it would be good to check and see if they integrate with whatever you use to track tickets or bugs. The dashboarding and analytics are relatively basic so if you're looking for extensive and highly customizable analytics, this might not be the right solution.
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Pros
HashiCorp
  • Terraform is cloud agnostic. Just select the suitable provider for the cloud and it will do the job.
  • Templating is possible to make the Terraform templates reusable.
  • Variables can be created to make the templates generic so that it can be reused for different environments or resources.
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Atlassian
  • Notifying through all the possible way like sms,mail and call.
  • Ita shows the activity log it is usefull when your paging team through the incident through that you can check who has acknowledged or not.
  • Notify the alerts to engineer as well as you can also add the description about alerts related what is it.
  • Here you can schedule for on-call engineers
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Cons
HashiCorp
  • The errors generated by the plan and preview commands are pretty cryptic, it can be hard for newcomers to the scripting language to understand how to address problems.
  • Access controls around workspaces is limited which makes it harder to secure reduce the scope of teams ability.
  • Analytics around user usage, applies and plans would be helpful for managemenet.
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Atlassian
  • OpsGenie New Jira design has made it difficult for those not familiar with that style.
  • OpsGenie could benefit from nested escalation flows for team schedules. Creating a product alert that uses and Tech Schedule as well as an Incident Manager Schedule that already exists would create less overhead and ease management.
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Usability
HashiCorp
I love Terraform and I think it has done some great things for people that are working to automate their provisioning processes and also for those that are in the process of moving to the cloud or managing cloud resources. There are some quirks to HCL that take a little bit of getting used to and give picking up Terraform a little bit of a learning curve, thus the rating
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Atlassian
No answers on this topic
Performance
HashiCorp
Terraform's performance is quite amazing when it comes to deployment of resources in AWS. Of course, the deployment times depend on various parameters like the number of resources to deploy and different regions to deploy. Terraform cannot control that. The only minor drawback probably shows up when a terraform job is terminated mid way. Then in many cases, time-consuming manual cleanup is required.
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Atlassian
No answers on this topic
Support Rating
HashiCorp
I have yet to have an opportunity to reach out directly to HashiCorp for support on Terraform. However, I have spent a great deal of time considering their documentation as I use the tool. This opinion is based solely on that. I find the Terraform documentation to have great breadth but lacking in depth in many areas. I appreciate that all of the tool's resources have an entry in the docs but often the examples are lacking. Often, the examples provided are very basic and prompt additional exploration. Also, the links in the documentation often link back to the same page where one might expect to be linked to a different source with additional information.
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Atlassian
They are fully available at all times via chat, phone, or email and follow up thoroughly.
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Alternatives Considered
HashiCorp
Terraform is the solid leader in the space. It allows you to do more then just provisioning within a pre-existing servers. It is more extensible and has more providers available than it competitors. It is also open source and more adopted by the community then some of the other solutions that are available in the market place.
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Atlassian
We also looked at PagerDuty but decided to go with OpsGenie as it had more features on the plan we needed compared to PagerDuty which would have required us to spend a lot more for what we felt were non-premium features. Everything felt like an add-on - automation for an additional $20 a user per month seemed like a lot on top of the base plan
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Return on Investment
HashiCorp
  • we are able to deploy our infrastructure in a couple of ours in an automated and repeatable way, before this could take weeks if the work was done manually and was a lot of error prone.
  • having the state file, you can see a diff of what things have changed manually out side of Terraform which is a huge plus
  • if state file gets corrupted, it is very hard to debug or restore it without an impact or spending hours ..
  • writing big scale code can be very challenging and hard to be efficient so it's usable by the whole team
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Atlassian
  • Time savings with configuration of on call schedules and personnel. Quick and easy to make changes on short notice.
  • We have essentially eliminated the dropped/missed call complaints which used to be routine. Now customers are quickly connected to us hassle free.
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ScreenShots

HashiCorp Terraform Screenshots

Screenshot of Terraform StateScreenshot of Terraform RunsScreenshot of Terraform VariablesScreenshot of Terraform WorkspacesScreenshot of Terraform Cost Estimation