50 Ratings
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Score 5.3 out of 100
4 Ratings
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Score 8 out of 100

Likelihood to Recommend

BenchmarkONE (formerly Hatchbuck)

Hatchbuck is great for small to mid size businesses that are really looking to keep track of their progress with their sales leads as well as their existing customers, as well as tracking the activity their customers are taking from their communications, and automate their sales and marketing funnel as much as possible. We are a SaaS company (software as a service), with sales that range from teeny tiny to very big fish so it's been an easy tool to work with to make sure we are communicating with clients based on their size and needs.
Kaitlin Rawley | TrustRadius Reviewer

Netcore Smartech

It is the best product for marketing with different channels. Mailing and SMS'ing become easy. Targetted customer engagging. Branding, Campaining with NetCore for business growth. It can manage a huge database of emails, contacts etc. It helps you to schedule your campaigns too. Reporting of the performance of campaigns and brands is great and you can customize too. They provide API's for downloading your database. Before starting with the product you should have a proper training as parts can be cumbersome
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Email & Online Marketing

BenchmarkONE (formerly Hatchbuck)
6.3
Netcore Smartech
8.7
WYSIWYG email editor
BenchmarkONE (formerly Hatchbuck)
6.3
Netcore Smartech
9.0
Dynamic content
BenchmarkONE (formerly Hatchbuck)
5.6
Netcore Smartech
8.5
Ability to test dynamic content
BenchmarkONE (formerly Hatchbuck)
5.3
Netcore Smartech
9.0
Landing pages
BenchmarkONE (formerly Hatchbuck)
4.0
Netcore Smartech
A/B testing
BenchmarkONE (formerly Hatchbuck)
8.9
Netcore Smartech
Mobile optimization
BenchmarkONE (formerly Hatchbuck)
8.9
Netcore Smartech
Email deliverability reporting
BenchmarkONE (formerly Hatchbuck)
6.1
Netcore Smartech
8.0
List management
BenchmarkONE (formerly Hatchbuck)
5.7
Netcore Smartech
8.5
Triggered drip sequences
BenchmarkONE (formerly Hatchbuck)
5.7
Netcore Smartech
9.0

Lead Management

BenchmarkONE (formerly Hatchbuck)
5.4
Netcore Smartech
9.0
Lead nurturing
BenchmarkONE (formerly Hatchbuck)
4.6
Netcore Smartech
9.0
Lead scoring and grading
BenchmarkONE (formerly Hatchbuck)
5.7
Netcore Smartech
9.0
Data quality management
BenchmarkONE (formerly Hatchbuck)
5.7
Netcore Smartech
9.0
Automated sales alerts and tasks
BenchmarkONE (formerly Hatchbuck)
5.7
Netcore Smartech

Campaign Management

BenchmarkONE (formerly Hatchbuck)
7.5
Netcore Smartech
Calendaring
BenchmarkONE (formerly Hatchbuck)
7.9
Netcore Smartech
Event/webinar marketing
BenchmarkONE (formerly Hatchbuck)
7.1
Netcore Smartech

Social Media Marketing

BenchmarkONE (formerly Hatchbuck)
4.3
Netcore Smartech
Social sharing and campaigns
BenchmarkONE (formerly Hatchbuck)
6.4
Netcore Smartech
Social profile integration
BenchmarkONE (formerly Hatchbuck)
2.2
Netcore Smartech

Reporting & Analytics

BenchmarkONE (formerly Hatchbuck)
4.2
Netcore Smartech
8.0
Dashboards
BenchmarkONE (formerly Hatchbuck)
4.8
Netcore Smartech
8.0
Standard reports
BenchmarkONE (formerly Hatchbuck)
1.0
Netcore Smartech
8.0
Custom reports
BenchmarkONE (formerly Hatchbuck)
6.8
Netcore Smartech
8.0

Platform & Infrastructure

BenchmarkONE (formerly Hatchbuck)
5.8
Netcore Smartech
7.5
API
BenchmarkONE (formerly Hatchbuck)
2.1
Netcore Smartech
6.4
Role-based workflow & approvals
BenchmarkONE (formerly Hatchbuck)
8.0
Netcore Smartech
Customizability
BenchmarkONE (formerly Hatchbuck)
4.5
Netcore Smartech
8.5
Integration with Salesforce.com
BenchmarkONE (formerly Hatchbuck)
6.7
Netcore Smartech
Integration with Microsoft Dynamics CRM
BenchmarkONE (formerly Hatchbuck)
6.9
Netcore Smartech
Integration with SugarCRM
BenchmarkONE (formerly Hatchbuck)
6.9
Netcore Smartech

Pros

BenchmarkONE (formerly Hatchbuck)

  • The product is simple to use but can be as complex as you would like it to be.
  • Customer service and support are great. Always responsive and quick to find a solution.
  • The email templates and instructional videos have been helpful.
  • They definitely understand marketing and have created a simple system to support content delivery.
David Gurian | TrustRadius Reviewer

Netcore Smartech

  • Multiple features like API, Social media integration, Campaign management, Scheduling Campaigns, Lead Management, Data analytics, Google Apps integration etc. helps for the growth of a business.
  • Email Integration, SMS Integration also connects us with customers on one to one basis.
  • All marketing solution on one platform makes it more useful, we do not have to log in to multiple dashboards for marketing.
  • It's a cloud-based product and can be accessed from anywhere at any time.
Anonymous | TrustRadius Reviewer

Cons

BenchmarkONE (formerly Hatchbuck)

  • They may be a little behind the curve when it comes to some of the advanced features, such as integrating various calendars and e-mail clients.
  • I would like to see them more integrated with social media platforms, such as keeping track of social media activity and adding more platforms that they track within a record.
  • The onboarding process was a bit bumpy and took much longer than expected.
Donald G. Purdy, M.A. | TrustRadius Reviewer

Netcore Smartech

  • It can be tricky while creating campaigns.
  • You will need proper training to utilize the program efficiently.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

BenchmarkONE (formerly Hatchbuck)

BenchmarkONE (formerly Hatchbuck) 8.7
Based on 23 answers
In case you can't tell, we are in love with Hatchbuck software. Could it be improved? Of course it could, but, based on our current needs, and the needs of our existing and targeted clients so far, Hatchbuck presents the best fit option available.As a partner we are looking to grow with Hacthbuck into the future.
Rob Rohena, DIR Incorporated | TrustRadius Reviewer

Netcore Smartech

No score
No answers yet
No answers on this topic

Usability

BenchmarkONE (formerly Hatchbuck)

BenchmarkONE (formerly Hatchbuck) 8.2
Based on 4 answers
Hatchbuck offers on-boarding, training, and has a suite of videos, which makes it super easy to get started. As with any software that is the key. Have a plan, stay focused, and get started. Once, you begin to play with Hatchbuck you will see that it is very user friendly.
Rob Rohena, DIR Incorporated | TrustRadius Reviewer

Netcore Smartech

No score
No answers yet
No answers on this topic

Reliability and Availability

BenchmarkONE (formerly Hatchbuck)

BenchmarkONE (formerly Hatchbuck) 8.5
Based on 8 answers
There has never been any downtime for Hatchbuck, which is very reassuring for me as I market and recruit strenuously for the University at Albany's executive Weekend MBA Program. Hatchbuck team members have also been available when I have reached out to them with questions or issues. With one exception, where one of my e-mails became lost in the Internet "black hole," they have gotten back to me in very timely fashion!
Donald G. Purdy, M.A. | TrustRadius Reviewer

Netcore Smartech

No score
No answers yet
No answers on this topic

Support Rating

BenchmarkONE (formerly Hatchbuck)

BenchmarkONE (formerly Hatchbuck) 9.1
Based on 6 answers
I always get a response within 24 hours, unless I ask on a weekend. The team seems to work together to resolve my issues, answer my questions, and update me on changes. In fact, they have even connected [with] me to ask how they can improve the Hatchbuck software and their service. This is why I love them so much.
Rob Rohena, DIR Incorporated | TrustRadius Reviewer

Netcore Smartech

No score
No answers yet
No answers on this topic

Implementation Rating

BenchmarkONE (formerly Hatchbuck)

BenchmarkONE (formerly Hatchbuck) 8.2
Based on 6 answers
Overall very satisfied. More sample please.
Jim O'Keefe | TrustRadius Reviewer

Netcore Smartech

No score
No answers yet
No answers on this topic

Alternatives Considered

BenchmarkONE (formerly Hatchbuck)

I have had more experience with Hatchbuck, and was introduced to it through someone who is quite familiar. My perspective is that for the money, Hatchbuck does all it needs to, and does it well. I'm sure there are comparable products, but this is the first one that I found user friendly enough to be able to use it consistently
Leo Woods | TrustRadius Reviewer

Netcore Smartech

NetCore Smartech is the most stable product. SMS and email are on a single platform which makes it a better product. It also uses browser notification, push notifications to attract customers to your campaigns. The conversion rates become higher using Netcore Smartech as the percentage of delivered emails. SMS is higher than any other software. It almost delivers instant emails and SMS seeing campaigns rise almost instantly.
Anonymous | TrustRadius Reviewer

Return on Investment

BenchmarkONE (formerly Hatchbuck)

  • It saved us time, as we were able to centralize our marketing and sales efforts
  • It helped close more sales, through nurturing funnels
  • Since it has options to create sales-related tasks, it helped our team be on top of all new prospects and provide timely information
Anonymous | TrustRadius Reviewer

Netcore Smartech

  • Customer engagement with multiple options of marketing like mailing, SMS, voice etc. and social media integration.
  • Proper analytics of targeted customers.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

BenchmarkONE (formerly Hatchbuck)

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

BenchmarkONE (formerly Hatchbuck) Editions & Modules

Edition
Core$791
Pro$1391
Enterprise$1991
  1. per month
Additional Pricing Details
Listed prices reflect monthly cost for semi-annual billing. Monthly pricing information is available at hatchbuck.com/pricing.

Netcore Smartech

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Netcore Smartech Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

BenchmarkONE (formerly Hatchbuck)
4.8
Netcore Smartech
8.0

Likelihood to Renew

BenchmarkONE (formerly Hatchbuck)
8.7
Netcore Smartech

Usability

BenchmarkONE (formerly Hatchbuck)
8.2
Netcore Smartech

Reliability and Availability

BenchmarkONE (formerly Hatchbuck)
8.5
Netcore Smartech

Performance

BenchmarkONE (formerly Hatchbuck)
6.4
Netcore Smartech

Support Rating

BenchmarkONE (formerly Hatchbuck)
9.1
Netcore Smartech

Implementation Rating

BenchmarkONE (formerly Hatchbuck)
8.2
Netcore Smartech

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