HCL BigFix vs. Watchguard Endpoint Security

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
BigFix
Score 8.2 out of 10
N/A
BigFix, now supported by HCL Technologies since the acquisition of BigFix from IBM in 2018, is an endpoint management solution providing endpoint visibility and IT asset discovery, automated endpoint patching (BigFix Lifecycle and BigFix Patch) policy enforcement (BigFix Compliance), and software asset discovery for licensed and unlicensed software (BigFix Inventory).N/A
Watchguard Endpoint Security
Score 8.7 out of 10
N/A
WatchGuard EPDR (formerly Panda Adaptive Defense 360) combines next-generation antivirus protection, endpoint detection and response (EDR), patch management, content filtering, email security, full disk encryption, and more, into one package. The platform touts a unique zero-trust security service that certifies the legitimacy and safety of all running applications thanks to a combination of automated, AI-driven processes and investigation services provided by a team of malware analysts.N/A
Pricing
HCL BigFixWatchguard Endpoint Security
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
BigFixWatchguard Endpoint Security
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
HCL BigFixWatchguard Endpoint Security
Top Pros
Top Cons
Features
HCL BigFixWatchguard Endpoint Security
Endpoint Security
Comparison of Endpoint Security features of Product A and Product B
HCL BigFix
-
Ratings
Watchguard Endpoint Security
8.6
105 Ratings
1% above category average
Anti-Exploit Technology00 Ratings8.499 Ratings
Endpoint Detection and Response (EDR)00 Ratings7.9103 Ratings
Centralized Management00 Ratings9.1101 Ratings
Hybrid Deployment Support00 Ratings8.02 Ratings
Infection Remediation00 Ratings9.05 Ratings
Vulnerability Management00 Ratings9.15 Ratings
Malware Detection00 Ratings8.8105 Ratings
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HCL BigFixWatchguard Endpoint Security
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User Ratings
HCL BigFixWatchguard Endpoint Security
Likelihood to Recommend
8.9
(5 ratings)
8.7
(108 ratings)
Likelihood to Renew
-
(0 ratings)
8.9
(12 ratings)
Usability
-
(0 ratings)
8.5
(89 ratings)
Availability
-
(0 ratings)
8.7
(4 ratings)
Performance
-
(0 ratings)
8.4
(4 ratings)
Support Rating
6.0
(3 ratings)
9.4
(13 ratings)
In-Person Training
-
(0 ratings)
10.0
(1 ratings)
Online Training
-
(0 ratings)
7.7
(2 ratings)
Implementation Rating
-
(0 ratings)
8.2
(8 ratings)
Configurability
-
(0 ratings)
9.1
(2 ratings)
Ease of integration
-
(0 ratings)
8.6
(2 ratings)
Product Scalability
-
(0 ratings)
8.7
(4 ratings)
Vendor post-sale
-
(0 ratings)
8.7
(4 ratings)
Vendor pre-sale
-
(0 ratings)
8.6
(4 ratings)
User Testimonials
HCL BigFixWatchguard Endpoint Security
Likelihood to Recommend
HCL Technologies
HCL BigFix is well-suited:
  1. Patch Management for Diverse Devices: HCL BigFix is ideal for organizations with a diverse range of devices, including laptops, desktops, cloud, virtual machines, and mobile devices. Its endpoint management functionality enables seamless patching across various operating systems such as Windows, MacOS, ChromeOS, and Linux.
  2. Comprehensive Patch Management: With HCL BigFix, organizations can achieve comprehensive patch management across their IT infrastructures. It ensures that all endpoints, regardless of the operating system, receive timely and secure patches, reducing vulnerabilities and enhancing overall security.
  3. Troubleshooting and Monitoring: HCL BigFix excels in providing a dashboard that effectively displays problematic and functional machines. This feature allows IT teams to quickly identify and address issues, improving overall troubleshooting efficiency.
    However, there are some scenarios where HCL BigFix may be less appropriate or areas for improvement: 1. Coverage Expansion: It is important for HCL BigFix to continue expanding its coverage to include all possible resources installed within the IT infrastructure. Ensuring comprehensive coverage can enhance its effectiveness. 2.On-Site and OS Upgrades: Optimizing the process of on-site and operating system upgrades can help streamline the deployment process further. Improvements in this area would contribute to a smoother and more efficient upgrade experience. 3.Communication Speed: Enhancing the speed of communication between the HCL BigFix agent and the server can help improve the overall responsiveness and efficiency of the solution.
  4. Pricing Optimization: Adjusting the pricing of HCL BigFix to be more cost-effective would make it more accessible and attractive to organizations of different sizes and budgets.
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WatchGuard Technologies
Watchguard endpoint security is great for situations where not only protection but visibility is of great importance. While you can use in the set and forget style. Its platform allows for so much visibility of endpoints. I’d suggest it’s a great tool for remote working teams with no centralised office. Might not suit a 100% mac house
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Pros
HCL Technologies
  • Software inventory.
  • Patch deployment.
  • Patch review.
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WatchGuard Technologies
  • Centralized management makes monitoring simple.
  • Deployment is quick, easy, and automatable.
  • Zero Trust means exactly that - if a process is not KNOWN to be safe, it is blocked until evaluated.
  • IT managers can block or grant authority to override the automatic protection in case of the immediate need to allow a process known to be safe.
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Cons
HCL Technologies
  • The patching function is difficult for RedHat Linux servers, and can be improved.
  • The site configuration and access control appears to be cumbersome.
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WatchGuard Technologies
  • As with any application of this nature, it can block processes or other suspected security risks that are actually safe.
  • While easy to use, it sometimes provides less learning opportunities for less experienced staff who are not as well-versed in these applications.
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Likelihood to Renew
HCL Technologies
No answers on this topic
WatchGuard Technologies
The ease of use, pricing, support, reliability, and quality of the product. Panda / WatchGuard products are highly rated, priced right and easy to maintain. All of this make it very easy to renew and purchase new licenses for us and our clients.
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Usability
HCL Technologies
No answers on this topic
WatchGuard Technologies
Easy and intuitive MSP management portal to manage all of your clients from a single pane of glass. Policies can be pushed down globally or individually based on needs. The client portal allows access to their tenant information and installs only which is nice if you are working with clients who might have an internal person or an IT team that also wants access to things to manage themself.
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Reliability and Availability
HCL Technologies
No answers on this topic
WatchGuard Technologies
The software is 100% managed on a cloud platform that can be managed via an account even if they are not present within the company network where the software is installed, I even always opened the control panel on the browser of my smartphone to monitor the situation.I have never experienced any abnormal software crashes
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Performance
HCL Technologies
No answers on this topic
WatchGuard Technologies
The only annoyance I complain, if we want to be picky, is the fact of the constant disconnections from the control panel.Every about 4 hours the account logs out even if I set the "remember this device" flag; having said that I have not noticed neither slowdowns nor conflicts with other software
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Support Rating
HCL Technologies
Recently we noticed the customer service on the support has dropped compared to when we first deployed the software.
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WatchGuard Technologies
I gave it a 10 because I compare it to air conditioning. I need it to work every day, 24/7. I need it to be reliable and not something that requires a ton of interaction from staff to make sure it works every day. In addition, I should be able to run other things at my house when the AC is on. Panda fits that description.
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In-Person Training
HCL Technologies
No answers on this topic
WatchGuard Technologies
Trainer was excellent, knew this product in-depth.
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Online Training
HCL Technologies
No answers on this topic
WatchGuard Technologies
Easy to access and review information
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Implementation Rating
HCL Technologies
No answers on this topic
WatchGuard Technologies
The software goes manually on a PC only on the company network and then proceeds through that PC to install the software on all the other clients through the control panel where all the clients / servers on the network are detected with extreme speed and ease of execution, even for uninstallation and remote control over scans
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Alternatives Considered
HCL Technologies
We have significantly enhanced our ability to patch desktops, including laptops, desktop, cloud, virtual machines and other mobile devices used by end-users. BigFix's endpoint management functionality allows us to seamlessly patch a wide range of operating systems, such as Windows, MacOS, ChromeOS, and Linux systems, ensuring comprehensive patch management across IT infrastructures. We have established a track record of delivering secure and hassle-free patching solutions to our clients
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WatchGuard Technologies
Adaptive Defense 360 has a much better managing portal where you more easily can switch between your tenants. Also easier to manage the computers and set up group policy. Adaptive Defense 360 also has a way better system with the whitelist where nothing gets through without getting checked by Adaptive Defense 360 instead of Webroot where it uses the classic blacklist instead.
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Scalability
HCL Technologies
No answers on this topic
WatchGuard Technologies
With the implementation of watchguard (at the beginning Panda Endpoint, but it is the same) I was able to insert in the control panel all the unauthorized software previously installed by colleagues without any authorization from the various department heads.Now any licensed software goes into lockdown and can be unlocked from the control panel
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Return on Investment
HCL Technologies
  • When there is a need to patch a Windows System it has worked
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WatchGuard Technologies
  • [...] The ability to make website URL and category viewing restrictions resulted in higher productive personnel and reduced the risks of infection.
  • For the IT department, the centralised management console with all the information and tasks prepared to deploy to the endpoints helps us work more efficiently and faster.
  • The ROI has been really good along [the] years, with a safer environment our employees work better and without stress, that translates in productivity.
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ScreenShots

Watchguard Endpoint Security Screenshots

Screenshot of Main dashboardScreenshot of PUPs activityScreenshot of IoAs Panel- Threat Hunting ServiceScreenshot of Service provider-Trials