30 Ratings
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Score 6.4 out of 100
7 Ratings
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Score 8.7 out of 100

Likelihood to Recommend

HCL Digital Experience (formerly IBM WebSphere Portal & Web Content Manager)

If the idea is to have a content driven site with a robust security this is a great product. But if the idea is to have a more angular look and feel and take advantage of the modern front end developments this falls short in multiple levels.
parthasarathy ragavan | TrustRadius Reviewer

SAP Extension Suite (formerly part of SAP Cloud Platform)

Because SAP offers unique features that are specifically designed for their core products, SAP Extension Suite is a must-have for any SAP-centric customer or service company. You can easily import and export your code directly from the SAP systems, previewing changes in real-time and benefit from predefined templates designed for the most common SAP use cases. But then again, the product still feels very new and would benefit from performance and UX improvements.
Anonymous | TrustRadius Reviewer

Pros

HCL Digital Experience (formerly IBM WebSphere Portal & Web Content Manager)

  • With Version 8.5, IBM Web Content Manager introduced in place editing capabilities which allow authors to make content edits on sections of the page instead of going to the content itself. This feature allows authors to make changes in context of the page and preview changes within the actual look and feel of a live page.
  • Projects provide a collaborative atmosphere for the author community so that authors can interact and work as a team to manage inter-dependent content changes under one project and publish all changes at once, instead of working separately on individual content changes. This brings awareness across authors in an organization and easy knowledge share.
  • IBM Digital Data Connector is a cool feature that allows [users] to integrate external content sources onto the portal using IBM Web Content Manager presentation components. This allows UI/UX designers to present integrated external data in any manner they want, manage UI changes with an underlying approval process and leverage syndication to push changes live immediately.
  • IBM Web Content Manager offers a targeted content feature that allows business users to deliver personalized content to customers based on customer demographic information, browsing history and other transaction related information. Any rules created follow the publishing process thereby making it just a configurable item resulting in less turn around to turn on the feature on a website.
  • IBM Web Content Manager offers 'multi lingual solution' out of the box which allows content creation for almost all popular languages.
  • Syndication feature has improved a lot and it now provides a detailed views comprising of 'failed items', 'items that have syndicated successfully, 'items in queue'. Failed items view provides detailed and clear cut information of what resulted in failure helping IT to troubleshoot problems easily.
Sowmyamaruthi Lattala | TrustRadius Reviewer

SAP Extension Suite (formerly part of SAP Cloud Platform)

  • Supports end-to-end processes
  • Quicker role authorization, registration, and authentication
  • Easy adoption of mobile apps
Anonymous | TrustRadius Reviewer

Cons

HCL Digital Experience (formerly IBM WebSphere Portal & Web Content Manager)

  • IBM Web Content Manager should provide some easily usable connectors through a GUI to connect to bring content from custom data sources including connecting to Salesforce and custom databases.
  • Should further optimize and enhance creation of rich and responsive content driven UIs on various digital channels.
  • Should further optimize and enhance content personalization features.
Anonymous | TrustRadius Reviewer

SAP Extension Suite (formerly part of SAP Cloud Platform)

  • Still in an early stage where you miss some obvious features that any generic IDE would offer
  • You would think developers using the previous version of the product would already have their bearings, but SAP changed so much that they have to learn everything again
  • Performance varies a lot depending on your pricing plan, especially if you have a growing development team
Anonymous | TrustRadius Reviewer

Likelihood to Renew

HCL Digital Experience (formerly IBM WebSphere Portal & Web Content Manager)

HCL Digital Experience (formerly IBM WebSphere Portal & Web Content Manager) 5.7
Based on 6 answers
IBM products always moves forward to adapt to new requirements and technologies. I have used versions 6, 6.1, 7 and 8 of IBM WCM, and I know IBM is ready to revamp the tool based on emerging needs, and still provide the capabilities to migrate your old system to the newer versions.
Arwa Nababteh | TrustRadius Reviewer

SAP Extension Suite (formerly part of SAP Cloud Platform)

No score
No answers yet
No answers on this topic

Usability

HCL Digital Experience (formerly IBM WebSphere Portal & Web Content Manager)

HCL Digital Experience (formerly IBM WebSphere Portal & Web Content Manager) 9.0
Based on 2 answers
New versions has increased user experience facilitating usability.
Alvaro Pariente Alonso | TrustRadius Reviewer

SAP Extension Suite (formerly part of SAP Cloud Platform)

No score
No answers yet
No answers on this topic

Support Rating

HCL Digital Experience (formerly IBM WebSphere Portal & Web Content Manager)

HCL Digital Experience (formerly IBM WebSphere Portal & Web Content Manager) 7.0
Based on 1 answer
We had some issues related with performing and the support was suitable and sucessful.
Alvaro Pariente Alonso | TrustRadius Reviewer

SAP Extension Suite (formerly part of SAP Cloud Platform)

No score
No answers yet
No answers on this topic

Implementation Rating

HCL Digital Experience (formerly IBM WebSphere Portal & Web Content Manager)

HCL Digital Experience (formerly IBM WebSphere Portal & Web Content Manager) 7.0
Based on 1 answer
Implementation was successful due to Websphere application server used.
Alvaro Pariente Alonso | TrustRadius Reviewer

SAP Extension Suite (formerly part of SAP Cloud Platform)

No score
No answers yet
No answers on this topic

Alternatives Considered

HCL Digital Experience (formerly IBM WebSphere Portal & Web Content Manager)

Magento and Prestashop are E-commerce CMS platforms. They are used in a different scale of application than WCM.
Concerning Joomla, it's a useful CMS forsmaller website. Once again this is an other scale of application than WCMLiveray can compete WCM 7 concerning the :¤ specific development¤ security¤ responsive
Julien Diet | TrustRadius Reviewer

SAP Extension Suite (formerly part of SAP Cloud Platform)

SAP Anlaytics Cloud is an excellent tool that enables data visualization in the cloud. Budget planning, predictive analysis are some of the features of SAP Analytics Cloud. SAP Extention Suite brings with it a platform to enable such cloud based tools that could easily interface with S/4 or other cloud applications with agility and flexibility.
Anonymous | TrustRadius Reviewer

Return on Investment

HCL Digital Experience (formerly IBM WebSphere Portal & Web Content Manager)

  • Negative: Very complex architecture for on-premise deployments (too many servers to installed)
  • Positive: Easy customization
  • Negative: Architecture limited to cloud solutions
  • WCM is an old product and needs an update
  • Blog, and community are not integrated in Digital Manager for discussion
  • Templates are not available to integrate basic services (FileNet, more complex BPM , e-commerce)
Jean-Luc Taillandier | TrustRadius Reviewer

SAP Extension Suite (formerly part of SAP Cloud Platform)

  • Faster development cycle due to native integration with SAP products
  • Negative short-term ROI due to the lack of training material and significant differences with the previous version of the same tool (SAP Web IDE)
  • Tighter integration with corporate programming guidelines since SAP Extension Suite offers great integration with DevOps pipeline solutions
Anonymous | TrustRadius Reviewer

Screenshots

HCL Digital Experience (formerly IBM WebSphere Portal & Web Content Manager)

Pricing Details

HCL Digital Experience (formerly IBM WebSphere Portal & Web Content Manager)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

SAP Extension Suite (formerly part of SAP Cloud Platform)

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

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