2 Ratings
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Score 5 out of 100
190 Ratings
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Score 7.1 out of 100

Likelihood to Recommend

HealthcareSource Performance Manager

In order to be successful in the implementation and progress of PerformanceManager, the organization needs to dedicate internal team members to be trained and communicate with the HealthcareSource team. While they are very supportive, it is essential to have that internal team working with employees and communicating inquires and questions back to HealthcareSource when needed.
Anonymous | TrustRadius Reviewer

SAP SuccessFactors

Success Factors is really well suited to handling needs of my organization. They've done a good job integrating with our course catalog and making it easy to book courses right from within the application. It falls short in letting managers cascade their objectives easily. When I cascade an objective, the cascaded objective will often inherit comments from my own objective and share them down to my reports - not ideal behavior.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Human Resource Management

HealthcareSource Performance Manager
SAP SuccessFactors
7.6
Employee demographic data
HealthcareSource Performance Manager
SAP SuccessFactors
7.0
Employment history
HealthcareSource Performance Manager
SAP SuccessFactors
7.8
Job profiles and administration
HealthcareSource Performance Manager
SAP SuccessFactors
7.1
Workflow for transfers, promotions, pay raises, etc.
HealthcareSource Performance Manager
SAP SuccessFactors
7.1
Organizational charting
HealthcareSource Performance Manager
SAP SuccessFactors
8.3
Organization and location management
HealthcareSource Performance Manager
SAP SuccessFactors
8.2
Compliance data (COBRA, OSHA, etc.)
HealthcareSource Performance Manager
SAP SuccessFactors
7.5

Payroll Management

HealthcareSource Performance Manager
SAP SuccessFactors
7.5
Pay calculation
HealthcareSource Performance Manager
SAP SuccessFactors
8.3
Support for external payroll vendors
HealthcareSource Performance Manager
SAP SuccessFactors
7.0
Benefit plan administration
HealthcareSource Performance Manager
SAP SuccessFactors
7.9
Direct deposit files
HealthcareSource Performance Manager
SAP SuccessFactors
7.5
Salary revision and increment management
HealthcareSource Performance Manager
SAP SuccessFactors
8.0
Reimbursement management
HealthcareSource Performance Manager
SAP SuccessFactors
6.7

Leave and Attendance Management

HealthcareSource Performance Manager
SAP SuccessFactors
8.4
Approval workflow
HealthcareSource Performance Manager
SAP SuccessFactors
8.9
Balance details
HealthcareSource Performance Manager
SAP SuccessFactors
8.4
Annual carry-forward and encashment
HealthcareSource Performance Manager
SAP SuccessFactors
8.0

Employee Self Service

HealthcareSource Performance Manager
SAP SuccessFactors
8.0
View and generate pay and benefit information
HealthcareSource Performance Manager
SAP SuccessFactors
8.0
Update personal information
HealthcareSource Performance Manager
SAP SuccessFactors
8.1
View company policy documentation
HealthcareSource Performance Manager
SAP SuccessFactors
7.7
Employee recognition
HealthcareSource Performance Manager
SAP SuccessFactors
7.6
View job history
HealthcareSource Performance Manager
SAP SuccessFactors
8.4

Asset Management

HealthcareSource Performance Manager
SAP SuccessFactors
7.5
Tracking of all physical assets
HealthcareSource Performance Manager
SAP SuccessFactors
7.5

HR Reporting

HealthcareSource Performance Manager
SAP SuccessFactors
6.1
Report builder
HealthcareSource Performance Manager
SAP SuccessFactors
6.3
Pre-built reports
HealthcareSource Performance Manager
SAP SuccessFactors
5.9
Ability to combine HR data with external data
HealthcareSource Performance Manager
SAP SuccessFactors
6.2

Onboarding

HealthcareSource Performance Manager
SAP SuccessFactors
7.5
New hire portal
HealthcareSource Performance Manager
SAP SuccessFactors
7.6
Manager tracking tools
HealthcareSource Performance Manager
SAP SuccessFactors
6.9

Performance and Goals

HealthcareSource Performance Manager
SAP SuccessFactors
7.8
Corporate goal setting
HealthcareSource Performance Manager
SAP SuccessFactors
7.6
Individual goal setting
HealthcareSource Performance Manager
SAP SuccessFactors
8.0
Line-of sight-visibility
HealthcareSource Performance Manager
SAP SuccessFactors
7.7
Performance tracking
HealthcareSource Performance Manager
SAP SuccessFactors
7.6

Performance Management

HealthcareSource Performance Manager
SAP SuccessFactors
8.1
Performance plans
HealthcareSource Performance Manager
SAP SuccessFactors
7.8
Performance improvement plans
HealthcareSource Performance Manager
SAP SuccessFactors
7.6
Review status tracking
HealthcareSource Performance Manager
SAP SuccessFactors
8.5
Review reminders
HealthcareSource Performance Manager
SAP SuccessFactors
7.8
Multiple review frequency
HealthcareSource Performance Manager
SAP SuccessFactors
8.4

Succession Planning

HealthcareSource Performance Manager
SAP SuccessFactors
7.8
Create succession plans/pools
HealthcareSource Performance Manager
SAP SuccessFactors
7.9
Candidate ranking
HealthcareSource Performance Manager
SAP SuccessFactors
7.4
Candidate search
HealthcareSource Performance Manager
SAP SuccessFactors
8.1
Candidate development
HealthcareSource Performance Manager
SAP SuccessFactors
7.8

Recruiting / ATS

HealthcareSource Performance Manager
SAP SuccessFactors
5.7
Job Requisition Management
HealthcareSource Performance Manager
SAP SuccessFactors
6.9
Company Website Posting
HealthcareSource Performance Manager
SAP SuccessFactors
7.2
Publish to Social Media
HealthcareSource Performance Manager
SAP SuccessFactors
6.4
Job Search Site Posting
HealthcareSource Performance Manager
SAP SuccessFactors
7.0
Duplicate Candidate Prevention
HealthcareSource Performance Manager
SAP SuccessFactors
6.6
Applicant Tracking
HealthcareSource Performance Manager
SAP SuccessFactors
7.1
Notifications and Alerts
HealthcareSource Performance Manager
SAP SuccessFactors
7.2

Pros

HealthcareSource Performance Manager

  • When any company implements a new program they have specific needs that they want customized for them. Healthcare source did a great job providing excellent customer service to our HR and IT professionals working behind the scenes to help us maximize the programs potential at our organization. They did not limit us to any standard uses or prohibit us from reaching our internal goals. Some examples include specialized reports, data uploads of employee data and time frames for our annual reviews.
  • They provided us with training and retraining and more training on using the system. This included training new members of our team when we had turnover in HR and inviting us to conferences and webcasts regularly.
  • The presentation of the software was very appealing and that may seem small but it really helps appeal to the employees that use it for their reviews.
Anonymous | TrustRadius Reviewer

SAP SuccessFactors

  • Assignment Profile: This is an automated way of assigning courses and activities to users (through user interface configuration or through data feed synchronization).
  • Plateau Reports Designer: A client tool to customize the reports in SAP SuccessFactors Learning, widely used by most of the large organizations.
  • BizX integration: It's a SuccessFactors Business Execution (BizX) platform to connect the talent management and human resource management. It has a comprehensive view of the organization's resources skills, expertise, experience, and competency, etc.
  • Domain, Domain Restrictions and Roles: This is mainly to create an organizational structure and to provide the needed security permissions.
  • Integration with Jam, Skype and WebEx, etc.
Anonymous | TrustRadius Reviewer

Cons

HealthcareSource Performance Manager

  • The communication between our HR IS system and their platform was cumbersome, this is always a tough spot to work with when trying to get two systems to communicate without having to rework the data. We did reach a point of success and it was due to the work on both sides.
  • I would have liked to have seen the way other healthcare organizations used the system.
  • It took a long time to get a chance to meet some of the team members from HealthcareSource due to our locations and once we did have a face to face meeting I felt much more connected with the team.
Anonymous | TrustRadius Reviewer

SAP SuccessFactors

  • The app for ios and android have room for improvement. They are aware of the limitations but amount of access and functionality is not where it needs to be.
  • The homepage of Successfactors takes longer to load and refresh itself. Especially true when viewing employee files. That is partially due to how much information is having to show on the page but it still seems to take more time than usual to show each screen.
  • You can't change the amount of time the homepage will lock you out from inactivity. This might seem minuscule but it causes so many painful re-logins and time wasting effort to login again. There currently isn't an option to change the time before lockout.
Adam Kasten, PHR | TrustRadius Reviewer

Likelihood to Renew

HealthcareSource Performance Manager

HealthcareSource Performance Manager 10.0
Based on 1 answer
Looking back we can say that every year we used Performance Manager and other products too like HeathcareSource's Compensation and Position Manager we saw the ease of use for employees and HR staff members increase, we saw employees getting more comfortable with the product and HR Staff getting better at expressing their needs to the HealthcareSource team and this made us want to stay with the same company, when things are getting better each year we know we are in the right place.
Anonymous | TrustRadius Reviewer

SAP SuccessFactors

SAP SuccessFactors 7.0
Based on 12 answers
Support is still lacking. If we don't have a critical business need where we're looking to license something new, there is no partnership with SuccessFactors. Unless of course you purchase the Platinum Support which we did not. It is difficult for us to take advantage of new functionality when we have professional services fees that will be incurred as a result. We're in a tough economy and our budgets are slim. We don't have wiggle room to add $5k here or $10k there. The overall integration into a total HCM solution is also lacking.
Anonymous | TrustRadius Reviewer

Usability

HealthcareSource Performance Manager

No score
No answers yet
No answers on this topic

SAP SuccessFactors

SAP SuccessFactors 8.0
Based on 2 answers
To develop all objectivity of researches.
Anton Smorodin | TrustRadius Reviewer

Support Rating

HealthcareSource Performance Manager

No score
No answers yet
No answers on this topic

SAP SuccessFactors

SAP SuccessFactors 6.9
Based on 16 answers
The overall platform could use the updates, so the overall look of it seems more modern. Also, the number of possible customizations could be made more simple to implement. SAP SuccessFactors does have a helpline that is helpful and free. On a positive note, it is beneficial in our performance reviews and recruiting efforts.
Anonymous | TrustRadius Reviewer

Alternatives Considered

HealthcareSource Performance Manager

I have seem other products such as Success Factors and Softscape, we went with HealthcareSource because we really like PerformanceManager but also because we planned to expand our use of their products for other areas of the talent management spectrum and eventually started using their Compensation and Position Manager products too.
Anonymous | TrustRadius Reviewer

SAP SuccessFactors

As a whole, SuccessFactors is tough to beat. It's at its best when all of the modules are working together. There are few competitors that offer the full talent suite.Individually, the quality of the modules can vary. The performance and goal management modules perform well but the recruiting one significantly lags its competitors. The recruiting world has seen a lot of advances in technology over the last few years but these have yet to trickle down into the SuccessFactors module.
Anonymous | TrustRadius Reviewer

Return on Investment

HealthcareSource Performance Manager

  • We found a connection between performance appraisals and employee engagement, this allowed our organization to focus in on areas we needed more resources for employees (i.e. providing employees with their job description so they know what is expected of them before their first day on of employment).
  • Performance Manager was an outlet we used to increase communication between employees and their supervisors and communication is key to a successful organization.
  • By using the data over the years we will be able to see how Performance Manager has decreased our employee turnover.
Anonymous | TrustRadius Reviewer

SAP SuccessFactors

  • Visibility to the organization was an immediate impact and socialized the value of the product immediately.
  • A common and aggregated performance process reduced time and energy spent on quarterly goal setting.
  • Consolidating performance to pay outputs reduced time in some manual audit processes.
Tony Deblauwe | TrustRadius Reviewer

Pricing Details

HealthcareSource Performance Manager

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

SAP SuccessFactors

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

HealthcareSource Performance Manager
10.0
SAP SuccessFactors
6.9

Likelihood to Renew

HealthcareSource Performance Manager
10.0
SAP SuccessFactors
7.0

Usability

HealthcareSource Performance Manager
SAP SuccessFactors
8.0

Support Rating

HealthcareSource Performance Manager
SAP SuccessFactors
6.9

Online Training

HealthcareSource Performance Manager
SAP SuccessFactors
8.0

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