What users are saying about
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337 Ratings
6 Ratings
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Score 3.1 out of 100

iCIMS

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337 Ratings
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Score 7.6 out of 100

Likelihood to Recommend

HealthcareSource Position Manager

If their HRIS system holds all their data - employees, supervisors, positions then HealthcareSource can really take advantage of that data and save you a lot of time. We looked at a lot of systems and one of our needs was both Applicant Tracking and Performance Management and these systems work very well together. Other systems we looked at didn't have all our most needed features - we needed a vendor that could do both, integrate with our HRIS, report back data in a customizable fashion, and be user friendly. Some systems listed the features but during the demo and product reference calls we found they didn't perform as advertised. Some had reporting but the reporting was missing key data or didn't export in a data friendly manner. We have found HealthcareSource to be not only "pretty" - aka user friendly/non-cluttered but also had the engine under the hood as well that met our data analyst needs.
Melissa Odom | TrustRadius Reviewer

iCIMS

I think that [iCIMS Talent Cloud] could be a Recruiters best friend if they take the time to learn about all the bells and whistles. The interface on the recruiting end is great. For a growing business where you might not have the traffic to your website or don't have as many requisitions open from month to month, your company could save money by going with a less expensive ATS. It all depends on where your company is with growth and where they are looking to go.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Recruiting / ATS

HealthcareSource Position Manager
5.1
iCIMS
7.7
Job Requisition Management
HealthcareSource Position Manager
9.0
iCIMS
8.6
Company Website Posting
HealthcareSource Position Manager
7.0
iCIMS
8.1
Publish to Social Media
HealthcareSource Position Manager
4.0
iCIMS
7.3
Job Search Site Posting
HealthcareSource Position Manager
8.0
iCIMS
7.9
Customized Application Form
HealthcareSource Position Manager
1.0
iCIMS
8.2
Resume Management
HealthcareSource Position Manager
1.0
iCIMS
8.1
Duplicate Candidate Prevention
HealthcareSource Position Manager
1.0
iCIMS
6.6
Candidate Search
HealthcareSource Position Manager
1.0
iCIMS
8.0
Applicant Tracking
HealthcareSource Position Manager
9.0
iCIMS
8.3
Collaboration
HealthcareSource Position Manager
9.0
iCIMS
7.4
Task Creation and Delegation
HealthcareSource Position Manager
1.0
iCIMS
7.2
Email Templates
HealthcareSource Position Manager
6.0
iCIMS
7.8
User Permissions
HealthcareSource Position Manager
10.0
iCIMS
8.0
Notifications and Alerts
HealthcareSource Position Manager
5.0
iCIMS
7.3
Reporting
HealthcareSource Position Manager
5.0
iCIMS
7.3

Pros

HealthcareSource Position Manager

  • Provides a full picture and a history of the relationship the organization had with an applicant.
  • Every step in the recruitment/hiring process is done through the ATS software.
  • Navigation within the program is easy and user-friendly. From sending an invitation to a denial-note it is there easily accessible.
Ron Yardeni | TrustRadius Reviewer

iCIMS

  • The opt-out message after the 1st text helps weed out the people who are not interested.
  • Having the ability to have templates/answers to frequent questions saved and ready to use makes it easier/faster to talk to multiple people.
  • Being able to schedule text campaigns is amazing. Every Saturday I set up my campaigns for the next week. This gives me more time to focus on other things.
Robert Lawless | TrustRadius Reviewer

Cons

HealthcareSource Position Manager

  • The system needs to be updated. It's simple and easy to use, but it is way outdated.
  • Roll out upgrades frequently and more timely.
  • Need calendar integration, social media integrations, CRM to application.
Anonymous | TrustRadius Reviewer

iCIMS

  • Support model - there has been a decrease in the service, we already addressed it and hopefully, it will improve
  • Configuration flexibility - there are minor things that we could easily change but for some reason, it is available only for vendor
Anonymous | TrustRadius Reviewer

Likelihood to Renew

HealthcareSource Position Manager

HealthcareSource Position Manager 4.6
Based on 2 answers
I am not the decision maker.
Anonymous | TrustRadius Reviewer

iCIMS

iCIMS 8.9
Based on 31 answers
I would say that we are very likely to renew with iCIMS. They seem to continuously be improving their product based on the feedback from their clients. In addition, the thought have having to go through another implementation of this level is daunting and as long as the software continues to meet the business needs of the company and provides the appropriate level of support we will most likely stay. Costs regarding future renewals will also impact this decision and if necessary we will go to market to evaluate other options.
Anonymous | TrustRadius Reviewer

Usability

HealthcareSource Position Manager

HealthcareSource Position Manager 9.0
Based on 1 answer
The product is very intuitive to the end users and our online documentation seems sufficient to train our new employees.
Melissa Odom | TrustRadius Reviewer

iCIMS

iCIMS 8.9
Based on 68 answers
We just love iCIMS. Our hiring managers love iCIMS. I give it a 9 because some hiring managers do not have to use it as regularly and need reminders on what to do. It really improved our experience with our ATS overall and I wouldn't want to work in any other system in my job.
Misty Granholm | TrustRadius Reviewer

Reliability and Availability

HealthcareSource Position Manager

No score
No answers yet
No answers on this topic

iCIMS

iCIMS 9.1
Based on 10 answers
There is always ample advance notice before the software goes down for maintenance and this is usually done at off-peak hours. As for system failures - I can't think of any that have effected us in over two years od use.
Marc LeVine | TrustRadius Reviewer

Performance

HealthcareSource Position Manager

No score
No answers yet
No answers on this topic

iCIMS

iCIMS 8.2
Based on 6 answers
We can think of no dissatisfaction with our daily use of iCims, involving its response time to commands or incompatibility with any other software we presently use.
Marc LeVine | TrustRadius Reviewer

Support Rating

HealthcareSource Position Manager

HealthcareSource Position Manager 7.0
Based on 1 answer
On the previous rating scale, I kept thinking "it depends". If I know it's an easy question or easy fix, the response is super fast. If I know I am asking something complex, custom or I just know it's not going to be able to be answered by 1st tier, it can take some time. I have worked on these issues with them (they are all very nice) I do now have avenues for finding things out from one person. We had one issue where we had a major problem and it required a software patch and their support team worked throughout the weekend to create, QA, and deliver the patch as promised. I was very impressed
Melissa Odom | TrustRadius Reviewer

iCIMS

iCIMS 7.5
Based on 114 answers
Let me begin by saying the implementation phase was PHENOMENAL! Katie was our support manager and she was outstanding. The process was cumbersome and time-consuming, but she was outstanding and knowledgeable. That process gets a 9/10 for sure. However, between multiple account manager changes (and no notification) and being promised functionality that doesn't exist, and not hearing back when we reach out to support or open a ticket, the process has been really disappointing since implementation. We do have a new rep who has reached out to introduce himself, and we are optimistic that our experience will improve considerably after that meeting.
Anonymous | TrustRadius Reviewer

Online Training

HealthcareSource Position Manager

No score
No answers yet
No answers on this topic

iCIMS

iCIMS 7.9
Based on 3 answers
I would say I believe iCims online training is very good. It's informative, visually appealing, and simple in explaining all the different aspects of iCims. I also really like the new candidate onboarding, and all the other training curricula you have up to be able to inform or send out to the candidate. I like you can attach a URL link for videos as well so you can really customize the training. I feel that overall, I would like to see more. Perhaps, more robust options with the training, if that's something iCims is expanding on in the future.
Anonymous | TrustRadius Reviewer

Implementation Rating

HealthcareSource Position Manager

No score
No answers yet
No answers on this topic

iCIMS

iCIMS 6.4
Based on 8 answers
I wasn't involved with the implementation. It was before my time
Anonymous | TrustRadius Reviewer

Alternatives Considered

HealthcareSource Position Manager

See above answer...
Ron Yardeni | TrustRadius Reviewer

iCIMS

We sought out other options 18 months ago because we were dissatisfied with the limitations of iCIMS. We opted for Phenom and have been pretty happy. It is definitely a significant upgrade to iCIMS alone.
Anonymous | TrustRadius Reviewer

Scalability

HealthcareSource Position Manager

No score
No answers yet
No answers on this topic

iCIMS

iCIMS 7.8
Based on 2 answers
iCims is currently pretty good and the best TAS for us at our stage of growth - but further improvement and enhancements will only help make it even better.
Marc LeVine | TrustRadius Reviewer

Return on Investment

HealthcareSource Position Manager

  • It has done its job of a basic applicant tracking system.
Anonymous | TrustRadius Reviewer

iCIMS

  • We implemented iCIMS Talent Cloud right before the pandemic. The pandemic created the most difficult recruitment environment ever. I cannot say that iCIMS Talent Cloud has helped us realize any advantageous success in this battle we are fighting. It gets the job done, but we have realized anything like filling jobs faster or having resources within iCIMS Talent Cloud to allow us to attract candidates differently. Status quo, I guess.
Jenna Fletcher | TrustRadius Reviewer

Screenshots

HealthcareSource Position Manager

Pricing Details

HealthcareSource Position Manager

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

iCIMS

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

HealthcareSource Position Manager
5.0
iCIMS
7.5

Likelihood to Renew

HealthcareSource Position Manager
4.6
iCIMS
8.9

Usability

HealthcareSource Position Manager
9.0
iCIMS
8.9

Reliability and Availability

HealthcareSource Position Manager
iCIMS
9.1

Performance

HealthcareSource Position Manager
iCIMS
8.2

Support Rating

HealthcareSource Position Manager
7.0
iCIMS
7.5

Online Training

HealthcareSource Position Manager
iCIMS
7.9

Implementation Rating

HealthcareSource Position Manager
iCIMS
6.4

Scalability

HealthcareSource Position Manager
iCIMS
7.8

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