Hearsay, now part of Yext vs. SocialPort

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Hearsay, now part of Yext
Score 8.9 out of 10
N/A
After the August 2024 acquisition, Hearsay Systems joined Yext, combining Yext's digital presence management with Hearsay's compliant customer engagement tools.N/A
SocialPort
Score 10.0 out of 10
Enterprise companies (1,001+ employees)
SocialPort is a social communication management system that allows organizations share content on social platforms, enabling them to grow relationships and exhibit thought leadership in their industry. rFactr also provides social content training that prepares each individual in a business to engage in conversations and share posts that have been optimized for social channels. rFactr empowers organizations to collaborate and promote social selling best practices through industry leading…N/A
Pricing
Hearsay, now part of YextSocialPort
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Hearsay, now part of YextSocialPort
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details—SocialPort provides complete feedback that allows individuals to track and manage everything from content creation to engagement.
More Pricing Information
Community Pulse
Hearsay, now part of YextSocialPort
Top Pros
Top Cons
Best Alternatives
Hearsay, now part of YextSocialPort
Small Businesses
Simplify360
Simplify360
Score 7.8 out of 10
Mediafly
Mediafly
Score 7.6 out of 10
Medium-sized Companies
Bright Pattern Contact Center
Bright Pattern Contact Center
Score 9.6 out of 10
Paperflite
Paperflite
Score 9.4 out of 10
Enterprises
Bright Pattern Contact Center
Bright Pattern Contact Center
Score 9.6 out of 10
Paperflite
Paperflite
Score 9.4 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Hearsay, now part of YextSocialPort
Likelihood to Recommend
9.0
(1 ratings)
10.0
(1 ratings)
Usability
9.0
(1 ratings)
-
(0 ratings)
Support Rating
9.0
(1 ratings)
-
(0 ratings)
User Testimonials
Hearsay, now part of YextSocialPort
Likelihood to Recommend
Yext
Apart from a few limitations, Hearsay Social is an excellent tool for managing your social media posts in one place. Its user-friendly interface allows you to analyze, track, schedule, and automate social media posts. This is a must in today's age. It saves a lot of stress and handwork and makes you efficient as it gives you tools to analyze the results of your posts in terms of reach, viewership, etc. Thereby helping you to formulate your social media strategy.
Read full review
rFactr
How does this platform improve the efficiency and productivity of my team? How much time should my team be spending in the platform each day? What is your history of deploying B2B sales technology and training? How does this integrate with my CRM?
Read full review
Pros
Yext
  • Single dashboard of all your social media channels
  • Automation of posts
  • Scheduled posting as per design
  • Great for analytics & customer Interactions
Read full review
rFactr
  • Expertise, Strategy & Training - They are true experts and have years of B2B sales technology deployment and training to offer.
  • Content Syndication - By far the easiest and most efficient platform I've seen to share approved content controlled and at scale.
  • CRM Integration - Most of the other platforms we trialed had far less superior integrations with our CRM allowing us to close the loop.
  • More Leads - SocialPort allowed our team to identify and engage with leads and weed out useless activities.
Read full review
Cons
Yext
  • Lacks ability for significant flexibility and customization
  • Mobile app sometimes does not save the posts that are edited
  • It does allow you to tag or hashtag any post.
Read full review
rFactr
  • Auto-Posting - I'd like to see a way to syndicate certain content directly through our internal advocate's social channels.
Read full review
Usability
Yext
If you wish to reduce stress of managing multiple social media handles from a single place, you can use Hearsay Social. Hearsay Social helps you analyze, automate, schedule posts and even give ideas for posts. Rather than multitasking, one would obliviously choose a single place to track your posts. It also fares greatly as compared to its competitors. It has a great interface. Very easy and simple to use.
Read full review
rFactr
No answers on this topic
Support Rating
Yext
1. Simple to Use. 2. User Friendly Interface 3. Great Features 4. Very Few Limitations. 5. Automates my Tasks
Read full review
rFactr
No answers on this topic
Alternatives Considered
Yext
Facebook Business Manager is also good however it has some limitations like it's very difficult to remove an ad account, we cannot schedule shared posts and the user interface is a bit complicated and not user-friendly. I like the user interface of Hearsay Social. I find it very simple and easy to use. Also, it has all the features that you might require in Social Media Management tool.
Read full review
rFactr
No answers on this topic
Return on Investment
Yext
  • It has helped us save time in maintaining our social media handles
  • It gave us a lot of intelligent insights on our posts, thereby helping improve our marketing strategy to perform better every time
  • It helped us design our posts better based on inputs & design ideas based on our past posts
Read full review
rFactr
  • Increase in pipeline and opportunities created
  • Increase quota retirement
  • Decreased the average "time to close"
Read full review
ScreenShots

SocialPort Screenshots

Screenshot of