What users are saying about
3 Ratings
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Score 8.7 out of 100
14 Ratings
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Score 8.4 out of 100

Likelihood to Recommend

Heartland Payroll

Because we're a small business, I can't tell if Heartland Payroll is appropriate for a larger operation. For a small business, it's like having your own HR department. You can place an ad, accept resumes, and hire directly through their Heartland Hires platform. This is perfect for a small company like ours. For a larger company, it may not be robust enough.
Lisa Baker | TrustRadius Reviewer

Patriot Software

Patriot PAY is well-suited to a company that has a 10-day window between the end of the pay period and the payday. The company size makes very little difference and it is easy to use for any company. It is also very progressive in development and improvement. If a company has a small window for turn-around, but fairly consistent payroll amounts (such as a lot of salary workers), Patriot PAY might also be a good fit for them.

Companies with tight turn-around times or payrolls that vary significantly in direct deposit amounts might have difficulty using Patriot PAY.
Jake Douglas | TrustRadius Reviewer

Feature Rating Comparison

Payroll Management

Heartland Payroll
9.8
Patriot Software
8.9
Pay calculation
Heartland Payroll
10.0
Patriot Software
9.7
Direct deposit files
Heartland Payroll
10.0
Patriot Software
8.7
Salary revision and increment management
Heartland Payroll
9.5
Patriot Software
9.0
Support for external payroll vendors
Heartland Payroll
Patriot Software
10.0
Benefit plan administration
Heartland Payroll
Patriot Software
8.0
Reimbursement management
Heartland Payroll
Patriot Software
8.0

Pros

Heartland Payroll

  • The account rep is very responsive and usually gets back to my emails quickly.
  • The online system is really easy to use.
  • They offer a separate page for employees to log in for pay stubs and another log in for admin.
Bradley Gill | TrustRadius Reviewer

Patriot Software

  • It is simple, intuitive and straightforward in its design. Someone with little experience with roles in human resources roles, bookkeeping or payroll can quickly learn how to set-up the software and run payroll regularly by reading through the support portion of the site, or by contacting the helpful staff at Patriot. Patriot staff have walked me through issues or guided me on the phone as I learned how to use a function of the software.
  • Patriot provides comprehensive quarterly tax filing records, including 941s, state unemployment compensation tax payments, state employer's tax and local employer's tax filings. You can also generate payroll or tax deposit reports over a specific time period or per employee.
  • The support and FAQ pages available on Patriot are very practical and written in an easy to understand manner. Using the information provided there, I was able to properly set up new employees according to local and state filing requirements.
Shannon Bronico | TrustRadius Reviewer

Cons

Heartland Payroll

  • The payroll online platform is not the best
TINA LARSSON | TrustRadius Reviewer

Patriot Software

  • Setting up a bank account to pay employees thru ACH is cumbersome.
  • Doesn't have the option to print multiple pay stubs for a specific employee at once. Have to re-print each pay stub individually.
Andy Leiterman | TrustRadius Reviewer

Support Rating

Heartland Payroll

Heartland Payroll 9.7
Based on 3 answers
I never have trouble reaching customer support. They always are able to assist with fixing any problems that arise. There honestly haven't been many issues at all. Only ones I've created :)
Lisa Baker | TrustRadius Reviewer

Patriot Software

No score
No answers yet
No answers on this topic

Alternatives Considered

Heartland Payroll

I've considered moving payroll over to QuickBooks Online so that everything is in one place, but it would probably take too much work considering that our current system works really well. I think QuickBooks would confuse me, honestly. There are other systems that offer different user interfaces that are neat looking, but I haven't done too much research because Heartland Payroll offered me a really good deal for processing since we are a small company.
Bradley Gill | TrustRadius Reviewer

Patriot Software

QuickBooks Online Payroll is literally the devil. They make things unclear, very difficult to tell what has been filed and what has been missed, hard to adjust owner salary whenever you want. I hate it! Gusto is more robust than Patriot and so for bigger companies with more going on, I am referring people to Gusto, but it's also a lot more expensive. Intuit Payroll is just archaic.
Stephanie Majeran | TrustRadius Reviewer

Return on Investment

Heartland Payroll

  • I do not know
TINA LARSSON | TrustRadius Reviewer

Patriot Software

  • It boosts my time available for client-facing activities by not having to spend as much time processing payroll.
  • It helps me deliver accurate reports to my CPA at tax time regarding employee wages and employer taxes.
  • Through the online portal, I can easily track year-to-date taxes my company has paid.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Heartland Payroll

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Heartland Payroll Editions & Modules

Additional Pricing Details

Patriot Software

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
$0*

* We offer free payroll setup.

Patriot Software Editions & Modules

Edition
Basic Payroll$10/mo + $4 per employee/contractor
Full Service Payroll$30/mo + $4 per employee/contractor
Accounting Basic$15/mo (unlimited use)
Accounting Premium$25/mo (unlimited use)
    Additional Pricing Details
    Patriot Software has two payroll options to choose from: Basic Payroll, and Full Service payroll software. Both start with a simple three-step payroll process. With the Full Service Payroll, Patriot will collect, deposit, and file your federal, state, and local payroll taxes on your behalf. With full-service payroll, your end-of-the-year payroll tax filing is included at no extra charge! Print W2s on 8 x 1/2 x 11 plain white office paper to hand to your employees, or post to the free employee portal. Also, we offer free direct deposit.

    Rating Summary

    Likelihood to Recommend

    Heartland Payroll
    8.7
    Patriot Software
    8.1

    Support Rating

    Heartland Payroll
    9.7
    Patriot Software

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