What users are saying about
3 Ratings
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Score 8.7 out of 100
314 Ratings
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Score 8.4 out of 100

Likelihood to Recommend

Heartland Payroll

Because we're a small business, I can't tell if Heartland Payroll is appropriate for a larger operation. For a small business, it's like having your own HR department. You can place an ad, accept resumes, and hire directly through their Heartland Hires platform. This is perfect for a small company like ours. For a larger company, it may not be robust enough.
Lisa Baker | TrustRadius Reviewer

QuickBooks Desktop Premier

QuickBooks Premier is not well suited to manufacturing industries, as it cannot handle the complicated inventory requirements of raw materials, work in process, and finished goods. Retailers and Wholesalers can use QuickBooks Premier as long as they have an add-on inventory tracking program or Point of Sale system that integrates with QuickBooks. Likewise, restaurants would need specialized restaurant software that integrates with QuickBooks Premier. Non-profits can use QuickBooks Premier non-profit edition, but if they use fund accounting, it will require some complicated work-arounds. QuickBooks Premier is well-suited to most construction trades, personal and professional services providers, small retailers, and rental property owners.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Payroll Management

Heartland Payroll
9.8
QuickBooks Desktop Premier
8.7
Pay calculation
Heartland Payroll
10.0
QuickBooks Desktop Premier
8.0
Direct deposit files
Heartland Payroll
10.0
QuickBooks Desktop Premier
8.1
Salary revision and increment management
Heartland Payroll
9.5
QuickBooks Desktop Premier
9.9
Benefit plan administration
Heartland Payroll
QuickBooks Desktop Premier
10.0
Reimbursement management
Heartland Payroll
QuickBooks Desktop Premier
7.3

Customization

Heartland Payroll
QuickBooks Desktop Premier
1.4
API for custom integration
Heartland Payroll
QuickBooks Desktop Premier
1.4
Plug-ins
Heartland Payroll
QuickBooks Desktop Premier
1.4

Security

Heartland Payroll
QuickBooks Desktop Premier
8.7
Single sign-on capability
Heartland Payroll
QuickBooks Desktop Premier
8.3
Role-based user permissions
Heartland Payroll
QuickBooks Desktop Premier
9.1

Reporting & Analytics

Heartland Payroll
QuickBooks Desktop Premier
8.2
Dashboards
Heartland Payroll
QuickBooks Desktop Premier
8.2
Standard reports
Heartland Payroll
QuickBooks Desktop Premier
8.6
Custom reports
Heartland Payroll
QuickBooks Desktop Premier
7.7

General Ledger and Configurable Accounting

Heartland Payroll
QuickBooks Desktop Premier
8.6
Accounts payable
Heartland Payroll
QuickBooks Desktop Premier
8.9
Accounts receivable
Heartland Payroll
QuickBooks Desktop Premier
8.9
Cash management
Heartland Payroll
QuickBooks Desktop Premier
8.7
Bank reconciliation
Heartland Payroll
QuickBooks Desktop Premier
9.6
Expense management
Heartland Payroll
QuickBooks Desktop Premier
9.1
Time tracking
Heartland Payroll
QuickBooks Desktop Premier
7.0
Fixed asset management
Heartland Payroll
QuickBooks Desktop Premier
9.0
Multi-currency support
Heartland Payroll
QuickBooks Desktop Premier
9.0
Multi-division support
Heartland Payroll
QuickBooks Desktop Premier
8.7
Regulations compliance
Heartland Payroll
QuickBooks Desktop Premier
9.5
Electronic tax filing
Heartland Payroll
QuickBooks Desktop Premier
9.1
Self-service portal
Heartland Payroll
QuickBooks Desktop Premier
8.4
Global Financial Support
Heartland Payroll
QuickBooks Desktop Premier
9.0
Primary and Secondary Ledgers
Heartland Payroll
QuickBooks Desktop Premier
7.9
Intercompany Accounting
Heartland Payroll
QuickBooks Desktop Premier
9.0
Localizations
Heartland Payroll
QuickBooks Desktop Premier
5.0
Journals and Reconciliations
Heartland Payroll
QuickBooks Desktop Premier
9.1
Enterprise Accounting
Heartland Payroll
QuickBooks Desktop Premier
9.0
Configurable Accounting
Heartland Payroll
QuickBooks Desktop Premier
7.1
Centralized Rules Framework
Heartland Payroll
QuickBooks Desktop Premier
9.9
Standardized Processes
Heartland Payroll
QuickBooks Desktop Premier
8.0

Inventory Management

Heartland Payroll
QuickBooks Desktop Premier
7.8
Inventory tracking
Heartland Payroll
QuickBooks Desktop Premier
7.5
Automatic reordering
Heartland Payroll
QuickBooks Desktop Premier
8.0
Location management
Heartland Payroll
QuickBooks Desktop Premier
8.0
Manufacturing module
Heartland Payroll
QuickBooks Desktop Premier
7.8

Order Management

Heartland Payroll
QuickBooks Desktop Premier
7.2
Pricing
Heartland Payroll
QuickBooks Desktop Premier
6.2
Order entry
Heartland Payroll
QuickBooks Desktop Premier
8.3
Credit card processing
Heartland Payroll
QuickBooks Desktop Premier
9.0
Cost of goods sold
Heartland Payroll
QuickBooks Desktop Premier
8.7
Order Orchestration
Heartland Payroll
QuickBooks Desktop Premier
7.0
End-to-end order visibility
Heartland Payroll
QuickBooks Desktop Premier
6.0
Order exception Resolution
Heartland Payroll
QuickBooks Desktop Premier
5.0

Pros

Heartland Payroll

  • The account rep is very responsive and usually gets back to my emails quickly.
  • The online system is really easy to use.
  • They offer a separate page for employees to log in for pay stubs and another log in for admin.
Bradley Gill | TrustRadius Reviewer

QuickBooks Desktop Premier

  • The program is easy to learn and use. We can train our clients' personnel how to use the program with out difficulty.
  • It is easy for clients to generate bills and manage accounts receivable.
  • It is easy to manage accounts payable and allows clients to pay their bills electronically.
  • Transactions can be imported electronically for credit card and banking transactions.
  • It is easy to reconcile bank and credit card accounts.
  • We can import data generated by QuickBooks into our tax and accounting software.
Anonymous | TrustRadius Reviewer

Cons

Heartland Payroll

  • The payroll online platform is not the best
TINA LARSSON | TrustRadius Reviewer

QuickBooks Desktop Premier

  • I would like to be able to choose how i want to view accounts receivable aging. I would like some flexibility to sort and choose how to present the data.
  • For a seasoned accountant, I would like to see some of the restrictive controls that are in place for novices to be able to be relaxed so that I can easily make some entries and adjust some balances that ordinarily a regular user would not be able to do.
  • I would like to see an easy way to clear old outstanding checks that need to be reversed without affecting prior balances/history.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Heartland Payroll

No score
No answers yet
No answers on this topic

QuickBooks Desktop Premier

QuickBooks Desktop Premier 1.3
Based on 12 answers
Because we have been extremely happy with the product and our organization tends to be creatures of habit. We rarely leave a product that works this well for the latest and greatest. Typically we follow the "if it's not broken, don't fix it rule". While QB does make changes we typically just roll with it. If we do find something we don't like we work through it until we fully understand its functionality.
Tracie Jones | TrustRadius Reviewer

Usability

Heartland Payroll

No score
No answers yet
No answers on this topic

QuickBooks Desktop Premier

QuickBooks Desktop Premier 9.0
Based on 12 answers
QuickBooks is an amazing tool that provides all of the necessary features needed to run the finances of a company. I would like for QuickBooks to provide better resources for training. There are many features that go unused because of lack of knowledge. Procore offers chatting and calls on their platform and they make it easy and accessible to get answers and solutions.
Phillip Li | TrustRadius Reviewer

Reliability and Availability

Heartland Payroll

No score
No answers yet
No answers on this topic

QuickBooks Desktop Premier

QuickBooks Desktop Premier 8.9
Based on 5 answers
This is very reliable software, the desktop version is fast. If there is a problem, it is most likely on your own hardware!
Silvia Evans | TrustRadius Reviewer

Performance

Heartland Payroll

No score
No answers yet
No answers on this topic

QuickBooks Desktop Premier

QuickBooks Desktop Premier 5.7
Based on 4 answers
It takes forever to load.
Anonymous | TrustRadius Reviewer

Support Rating

Heartland Payroll

Heartland Payroll 9.7
Based on 3 answers
I never have trouble reaching customer support. They always are able to assist with fixing any problems that arise. There honestly haven't been many issues at all. Only ones I've created :)
Lisa Baker | TrustRadius Reviewer

QuickBooks Desktop Premier

QuickBooks Desktop Premier 8.0
Based on 10 answers
This is an awesome product and the support team is very knowledgeable. The product is mature, so there are not a lot of bugs and the support team really solves problems quickly. Usually it is a user error issue, but the support desk helps me out. I love the fact that it is US based support.
Silvia Evans | TrustRadius Reviewer

Implementation Rating

Heartland Payroll

No score
No answers yet
No answers on this topic

QuickBooks Desktop Premier

QuickBooks Desktop Premier 7.2
Based on 7 answers
It is important to do your research. There are tutorial videos online that could help new user of this accounting system. These tutorials are straightforward and easily understandable.
Cristine Delos Santos | TrustRadius Reviewer

Alternatives Considered

Heartland Payroll

I've considered moving payroll over to QuickBooks Online so that everything is in one place, but it would probably take too much work considering that our current system works really well. I think QuickBooks would confuse me, honestly. There are other systems that offer different user interfaces that are neat looking, but I haven't done too much research because Heartland Payroll offered me a really good deal for processing since we are a small company.
Bradley Gill | TrustRadius Reviewer

QuickBooks Desktop Premier

QuickBooks Premier handles most of my business functions efficiently in one package. It is not my "everything." I use Replicon for time rather than QuickBooks. I don't want my WIP data interfering with my accounting. I use PaySimple for it's web interface and back office processing. I don't have security issues since I don't have any credit card data in my possession. With today's identity theft environment, I have to protect myself as much as I can. Not having credit card data in my accounting software lets me sleep much better at night. Quicken will do basic accounting but does not have all the double entry accounting systems contained in QuickBooks. QuickBooks Online does much of the basic business functions but I don't like the pricing structure. As a professional accountant, that is very important to me. Bill.com provided a good service but the ability of QuickBooks to add bills and receipts to transactions makes it redundant.
Andrea Campbell, CPA,CITP | TrustRadius Reviewer

Scalability

Heartland Payroll

No score
No answers yet
No answers on this topic

QuickBooks Desktop Premier

QuickBooks Desktop Premier 6.2
Based on 4 answers
They're getting better. Still room for improvement.
Anonymous | TrustRadius Reviewer

Return on Investment

Heartland Payroll

  • I do not know
TINA LARSSON | TrustRadius Reviewer

QuickBooks Desktop Premier

  • Since our financials are kept very up to date, it helps us compare our financial results to prior years and it is used for our internal goal setting.
  • Due to the accountant copy function, we are able to provide better service since our clients are not waiting on us to fix historical data. They can continue their operations uninterrupted.
  • The import feature certainly speeds up the process of accounting for our payroll. As previously mentioned, it takes about a minute to do our entries for payroll and check them.
John Coleman | TrustRadius Reviewer

Pricing Details

Heartland Payroll

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

QuickBooks Desktop Premier

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Heartland Payroll
8.7
QuickBooks Desktop Premier
8.9

Likelihood to Renew

Heartland Payroll
QuickBooks Desktop Premier
1.3

Usability

Heartland Payroll
QuickBooks Desktop Premier
9.0

Reliability and Availability

Heartland Payroll
QuickBooks Desktop Premier
8.9

Performance

Heartland Payroll
QuickBooks Desktop Premier
5.7

Support Rating

Heartland Payroll
9.7
QuickBooks Desktop Premier
8.0

Online Training

Heartland Payroll
QuickBooks Desktop Premier
1.0

Implementation Rating

Heartland Payroll
QuickBooks Desktop Premier
7.2

Scalability

Heartland Payroll
QuickBooks Desktop Premier
6.2

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