Helix ALM (formerly TestTrack) is an application performance testing and application requirements management suite.
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LoadRunner Professional
Score 8.6 out of 10
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A solution simplifies performance load testing for colocated teams. With project-based capabilities, so teams can quickly identify abnormal application behavior.
Helix ALM is very well suited for maintaining traceability between user needs, requirements and tests for medical device design controls. It allows users to customize the reports to create a traceability matrix or any other reports that are needed. It is also a good program for tracking issues and bugs and for storing/linking verification and validation test protocols and reports.
Micro Focus LoadRunner and its suite of tools, specifically VuGen works wonderfully for us for all web, http/https and web service calls. We've been able to build tests for near any scenario we need with relative ease. As long as we have crafted up requirements for our scenarios / scripts to managed scope, we've had high success working with scripting and data driving. Our main tests are web service calls - typically chained together to form a full scenario with transactions measuring the journey or a similar (measure along the way) journey through a browser. For web services we will use VuGen and browser we've shifted to Tru Client I have had little-to-no experience scripting against a thick client where a ui-driven test would be required. I know its possible but quite costly due to the need to run the actual desktop client to drive tests. We've been fortunate enough to leverage http calls to represent client traffic.
HP LoadRunner with new patches and releases sometimes makes no longer support older version of various protocols like Citrix, which makes the task time-consuming when using older versions of LoadRunner for some of the cases. So it should support older version as well while upgrading.
Configuring HP LoadRunner over the firewall involves lots of configuration and may be troublesome. So, there should be a script (power shell script for Windows or shell script for Linux users) to make it easy to use and with less pain.
I would like to see the RunTime Viewer of Vugen in HPLoadRunner based on the browser I selected in the run-time configuration to make it feel more realistic as a real user.
Licensing cost is very high when we need to perform a test on application for a specific group of users.
The support from Perforce has been extensive and allowed us to customize the setup of Helix ALM specific to our needs. They also hosted training sessions for our users and administrators and provided us with troubleshooting help during initial setup.
Customer service is not that great. It's difficult to get hold of someone if an issue is supposed to be addressed on an urgent basis. No online chat service readily available.
The other tools that we evaluated did not have all of the capabilities and customization that Helix ALM had to offer and therefore we decided to select Helix ALM.
The scripts created with traditional web/http protocol are not robust thus re-scripting is required after most every code drop. Troubleshooting and fixing the issue takes more time therefore in most cases we do re-scripting to keep it simple and save time.
In ideal world you would rather spend more time doing testing than scripting in that case mostly you could use an Ajax TruClient protocol. This type of script will only fail when an object in the application is removed or changed completely. This way of scripting will save you more time and helps you maintain the scripts with less re-work effort on a release basis. On the long run you will have a better ROI when you use Ajax TruClient protocol for scripting.
