Likelihood to Recommend Helix ALM is very well suited for maintaining traceability between user needs, requirements and tests for medical device design controls. It allows users to customize the reports to create a traceability matrix or any other reports that are needed. It is also a good program for tracking issues and bugs and for storing/linking verification and validation test protocols and reports.
Read full review Our testing environment has found NeoLoad to be an invaluable tool. It was mostly utilized for web load testing. Its upkeep and the way various features were implemented were excellent. Because of the test results and actions in various items, the majority of institutions use this program. Additionally, by investigating various load types, it enables developers to test heavy load applications and assist in analyzing the strength and performance of such apps.
Read full review Pros Traceability for design controls. Managing workflow of bugs/issues. Maintaining risk management information. Read full review Simulating realistic user behavior: Tricentis NeoLoad allows users to define the actions that simulated users will take when accessing a website or application. This can include clicking links, filling out forms, and accessing specific pages or resources. This allows organizations to test the performance of their applications under realistic conditions. Testing the performance of APIs: Tricentis NeoLoad can be used to test the performance of APIs by simulating multiple requests and measuring the response times and error rates. This can help organizations ensure that their APIs can handle the expected traffic and usage patterns. Identifying performance bottlenecks: Tricentis NeoLoad can identify performance bottlenecks by measuring response times, throughput, and error rates at various points in the application. This can help organizations pinpoint the specific parts of their applications that are causing performance issues and take steps to address them. Testing the scalability of applications: Tricentis NeoLoad can simulate increasing loads on an application to test its scalability and identify the point at which it starts to degrade in performance. This can help organizations ensure that their applications can handle expected traffic growth and unexpected spikes in usage. Generating detailed reports: Tricentis NeoLoad generates detailed reports that provide insights into the performance of an application, including response times, throughput, error rates, and other key metrics. These reports can be used to identify performance issues and track progress over time. Read full review Cons Better integration with electronic document control systems like Arena PLM. Easier setup in the back end (customization is available but the interface is not intuitive). Read full review Integration with third-party tools. I cannot stream NL test data to a third-party DB and then plot graphs out of it. Keyboard shortcuts. It is tedious to use the mouse to click everywhere. I'd love to have some keyboard shortcuts Reports and Analytics. Lacks intelligence in identifying patterns of problems MS Puranik Senior Software Quality Assurance Analyst
Read full review Likelihood to Renew We find NeoLoad easy to use compared to their competitors. It requires minimal coding knowledge, also it is easy to train newcomers with NeoLoad. It also offers good integration and automation capability where with less code you can automate your testing process
MS Puranik Senior Software Quality Assurance Analyst
Read full review Usability In being flexible to meet all needs, it is very bare bones by design, but this could be a considered a feature and not a bug.
Read full review Support Rating The support from Perforce has been extensive and allowed us to customize the setup of Helix ALM specific to our needs. They also hosted training sessions for our users and administrators and provided us with troubleshooting help during initial setup.
Read full review This is the only area where we strongly feel Tricentis needs to improve. Their support process is inadequate, representatives are not so capable of providing solutions at one shot without consulting their internal engineering teams. Most importantly, the time they take to resolve simple issues is huge and at many times hampered our work.
MS Puranik Senior Software Quality Assurance Analyst
Read full review Implementation Rating Their documentation is scattered over many places like GitHub read me files, their internal website etc; Support team takes huge time just to acknowledge our ticket No support to automatically migrate scripts from competetor tool into MS Puranik Senior Software Quality Assurance Analyst
Read full review Alternatives Considered The other tools that we evaluated did not have all of the capabilities and customization that Helix ALM had to offer and therefore we decided to select Helix ALM.
Read full review There is a learning curve for those who are new to cross-browser testing or the Lambda Test platform to comprehend the features, capabilities, and how to put up tests successfully. There can be resource restrictions, such how many parallel tests you can perform at once, depending on your subscription plan. This may reduce the effectiveness of testing for complicated projects. Neoload on the other side is easy to use and restriction free tool.
Read full review Return on Investment Improved management of requirements, risks and bugs to make sure they don't get lost in emails or long documents. Read full review Performance testing is like an insurance. An online store which is not available causes a loss of sales. Without a performance test you do not know if it might happen. The invest into performance tests reduces the risk of loosing sales. The flexible license model of NeoLoad allows or customers to choose reasonable and suiteable rate. Read full review ScreenShots Tricentis NeoLoad Screenshots