What users are saying about
84 Ratings
5 Ratings
84 Ratings
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Score 7.9 out of 100
5 Ratings
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Score 9.7 out of 100

Likelihood to Recommend

HelloSign

When we first starting using HelloSign, it met our needs perfectly. It is a fairly straightforward, lightweight e-signature platform. The system has expanded since we first subscribed, and now features a much broader range of development tools. Our needs have remained modest, and up until the product completely failed recently, it handled all our contract signatures.Ultimately, the most compelling part of HelloSign for us is the value for money, as unlike its main competitor, you can have 5 users for one base price that is 1/5 the cost of the alternative. For early stage or startup firms, that is a big plus.Here is the heart of my low score: the product recently stopped working and we have now been struggling for a week to fix our contracts. In summary, contracts froze in the browser while being signed, and then we had trouble editing the templates, and then we couldn't delete the templates, and then I sent out a template that had been created 2 years ago, and there were multiple copies attached!You use e-signature software to, no surprise, get signatures on agreements. Most often, these are binding legal agreements, so having robust and 'enterprise-grade' software is absolutely critical in my opinion. When a product like this fails, it creates significant operational issues. When the e-signature process froze the browse, it reflected poorly on our organization. I would have thought that support would have been a bit more attentive, but instead, I have now spent a week trying to get some concrete direction on fixing the problems (multiple serious issues). Support consists of 1 email daily, and has consisted largely of me trying to send video screencaptures, and then a long back and forth to verify my email. In summary, it has been extremely frustrating, and we have been in limbo without our e-signature service available.
Anonymous | TrustRadius Reviewer

NiftyQuoter

NiftyQuoter is so simple to use that when we have a new employee it is not difficult to train them ow to creat quotes. I also think that most customers appreciate the ease of navigating in NiftyQuoter. If you are pumping out between 25-50 quotes per week it is super easy to track them all as well.
Gregory Palenschat | TrustRadius Reviewer

Feature Rating Comparison

Proposal Creation & Organization

HelloSign
NiftyQuoter
8.2
Proposal branding
HelloSign
NiftyQuoter
8.0
Proposal templates
HelloSign
NiftyQuoter
9.0
Proposal content library updates
HelloSign
NiftyQuoter
8.0
Guided proposal creation
HelloSign
NiftyQuoter
7.0
Searchable proposal database
HelloSign
NiftyQuoter
9.0

Proposal Collaboration & Workflow

HelloSign
NiftyQuoter
8.2
RFP management & response
HelloSign
NiftyQuoter
8.0
Proposal collaboration & approval
HelloSign
NiftyQuoter
6.0
User permissions/proposal editing controls
HelloSign
NiftyQuoter
10.0
Sales proposal workflow
HelloSign
NiftyQuoter
10.0
Proposal automation user interface
HelloSign
NiftyQuoter
7.0

Proposal Delivery

HelloSign
NiftyQuoter
9.0
Proposal distribution
HelloSign
NiftyQuoter
9.0
Interactive proposals
HelloSign
NiftyQuoter
9.0
Proposal content tracking
HelloSign
NiftyQuoter
9.0

Pros

HelloSign

  • Add custom lines for signature/text fields within an order form
  • Email notifications to signers and senders - with copy of the current document and what steps are left
  • Integration with Salesforce for saving order form/signed contracts
  • Clear and easy identifiers for signature lines
Anonymous | TrustRadius Reviewer

NiftyQuoter

  • Is easy to create new proposals with templates, themes & modules based approach.
  • It provides us data about what is happening on the client's side. When they reviewed our proposal, how many times, and who they shared it with.
  • Provides good integration with many other apps, which help us save time.
Pablo Povarchik | TrustRadius Reviewer

Cons

HelloSign

  • I wish you could customize the sender address. I always send the HelloSign sender info in advance to prospects to whitelist before I send the contracts. I'm always worried that the emails will get caught in spam filters -- hasn't happened yet. It would be nice if I could set up some sort of email relay.
  • It would be nice to be able to set up folders to organize documents in HelloSign. My workaround is to store and organize the final signed documents elsewhere.
Yvette Montague | TrustRadius Reviewer

NiftyQuoter

  • I personally wish there was a function to switch from a military time to a regular time like most people would use.
  • I think that it could be more clear to the client as to where they need to go to accept the quote. Often times I will get calls saying they do not see an accept the quote option available.
  • NiftyQuoter has a hard time for some reason remembering your password. It seems most of the time I have to manually type my email and password in and I wish it would just remember that for me.
Gregory Palenschat | TrustRadius Reviewer

Likelihood to Renew

HelloSign

HelloSign 10.0
Based on 2 answers
It's a great software and we will continue to use it. It's a great time and money saver when it comes to legal contracts and makes the process easy for both sides who need to sign or add information to a document or contract. We definitely need our contracts to be legally binding and HelloSign provides this for us
Anonymous | TrustRadius Reviewer

NiftyQuoter

No score
No answers yet
No answers on this topic

Usability

HelloSign

No score
No answers yet
No answers on this topic

NiftyQuoter

NiftyQuoter 10.0
Based on 1 answer
This Software is so easy to use we can typically train people on how to use the basics within an hour or two. Some of the more unique features will take longer but all in all, it is super user-friendly and I have heard very little otherwise from our team. I will say for me personally it is a truly great software that makes my work way easier than it would be without it.
Gregory Palenschat | TrustRadius Reviewer

Support Rating

HelloSign

HelloSign 7.8
Based on 20 answers
We did not need any support from HelloSign while we were using the platform. There is a full support site on their website and we used a lot of the help articles to set up and use the program. You can also submit a request through the site for additional help, should the need arise.
Kristin Cole | TrustRadius Reviewer

NiftyQuoter

NiftyQuoter 10.0
Based on 1 answer
Anytime we have had any issues there team is very quick to respond and helo us through any issues that may arise. This is quite unique as much other software that we use if we end up needing assistance we either have to wait days/weeks for an answer or we outright get no answers from them.
Gregory Palenschat | TrustRadius Reviewer

Alternatives Considered

HelloSign

We are technically still using RightSignature for our older contracts, however, I much prefer HelloSign. The dashboard and interface of HelloSign are much more user-friendly than RightSignature. I also feel that the emails sent to clients are easier to follow and we have had more success capturing signatures through HelloSign than RightSignature. I also feel that because HelloSign is more modern, we are able to benefit from the service more through integrations and automation.
Sarah Nelson | TrustRadius Reviewer

NiftyQuoter

We used QuoteRoller and PandaDoc for some time before moving to NiftyQuoter. The difference in results, interface intuitiveness, and time saved was what made NiftyQuoter stick.
Pablo Povarchik | TrustRadius Reviewer

Return on Investment

HelloSign

  • Speediness and ease of use is the greatest ROI I've received since signing up for HelloSign.
  • By keeping things online from email to email with HelloSign, I haven't had to go buy a printer, ink cartridges, or paper in the past few years.
  • Because I also don't use it often enough to obtain a paid plan, I've saved around $100/year in supplies, maintenance, et al.
Cameron Aubernon | TrustRadius Reviewer

NiftyQuoter

  • Our proposals approval ratio increased by 30% since we started using NiftyQuoter.
  • It is slightly more time-consuming than I would have expected.
Pablo Povarchik | TrustRadius Reviewer

Pricing Details

HelloSign

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

HelloSign Editions & Modules

Edition
Free$0
Essentials$20 ($180)2
Business$50 ($480)2
EnterpriseCustom3
  1. per month (per year)
  2. Custom
Additional Pricing Details

NiftyQuoter

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

NiftyQuoter Editions & Modules

Edition
Freelancer$29.001
Team$39.001
Business$89.001
  1. Per Month
Additional Pricing Details

Rating Summary

Likelihood to Recommend

HelloSign
7.6
NiftyQuoter
10.0

Likelihood to Renew

HelloSign
10.0
NiftyQuoter

Usability

HelloSign
NiftyQuoter
10.0

Support Rating

HelloSign
7.8
NiftyQuoter
10.0

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