What users are saying about
<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
110 Ratings
2 Ratings

Dropbox Sign

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
110 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 7.7 out of 100
2 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 7.7 out of 100

Attribute Ratings

  • PDFTron is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

7.0

Dropbox Sign

70%
55 Ratings
9.0

PDFTron

90%
1 Rating

Likelihood to Renew

10.0

Dropbox Sign

100%
2 Ratings

PDFTron

N/A
0 Ratings

Support Rating

5.0

Dropbox Sign

50%
29 Ratings

PDFTron

N/A
0 Ratings

Likelihood to Recommend

Dropbox

It's great for us as a small design business to get final signatures on artwork by the client. It's easy to use, intuitive and has drag-and-drop features. We are happy with it. We don't use it every day, but we do use it often. If I weren't using it for art files, I would probably use DocuSign for regular document signing. However, the price is very reasonable for HelloSign.
Read full review

PDFTron Systems Inc.

PDFTon is best suited for larger organizations in order to maximize the multiple features and functionality and to justify the cost. The users will need a programmer that can develop solutions to deploy using multiple programming languages. They need to be able to understand how the different types of code can interact. Small organizations would have a hard time justifying the cost and may not have the skill sets to deploy it easily.
Read full review

Pros

Dropbox

  • Easy to set up and send templates - I find it really easy to set up templates. Sometimes when I am lucky with uploading a doc, HelloSign auto detects fields and inputs text boxes for me. It's easy to set up the settings for each field.
  • Straightforward - It was my first time using an Esign software during work and the training to learn how to use this platform was minimal at best since Hellosign is not complicated to use.
  • Tracking to see if someone has opened a document request. I like this feature because sometimes you are unsure if the recipient received the mail but did not read the document yet or not. They also keep time stamps with IP addresses of when someone first reads the document and then signs it.
Read full review

PDFTron Systems Inc.

  • Great customer support
  • New releases with added features
  • Very configurable
Read full review

Cons

Dropbox

  • If there are multiple signers, the email notifications can become overkill
  • Not a great deal of flexibility in editing the document once it has been sent
  • Users find the reassigning confusing. I personally do not but some of my recipients have flagged this.
Read full review

PDFTron Systems Inc.

  • Lowering the cost
  • Remove evergreen clause from contract
Read full review

Pricing Details

Dropbox Sign

Starting Price

$0 per month

Editions & Modules

Dropbox Sign editions and modules pricing
EditionModules
Free$01
Essentials$152
Standard$17.53
PremiumCustom4
Essentials API$755
Standard API$2506

Footnotes

  1. none
  2. per month
  3. per month starting at two users, per user
  4. Custom
  5. per month Starting at 50 signature requests / mo.
  6. per month Starting at 100 signature requests / mo.

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

Optional

Additional Details

Additional pricing available for HelloWorks and HelloFax

Pricing Info

PDFTron

Starting Price

Editions & Modules

PDFTron editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Likelihood to Renew

    Dropbox

    It's a great software and we will continue to use it. It's a great time and money saver when it comes to legal contracts and makes the process easy for both sides who need to sign or add information to a document or contract. We definitely need our contracts to be legally binding and HelloSign provides this for us
    Read full review

    PDFTron Systems Inc.

    No answers on this topic

    Support Rating

    Dropbox

    Support is limited to email only (for our subscription level), which might be OK for a e-signing platform if support was relatively rapid. This is not the case with HelloSign. Since the issues first arose a week ago, we have made no discernible progress in solving the problem. No matter how quickly I respond to a follow-up email, we receive only 1 email a day from the support. The other issue, which is a true edge case situation, is their insistence on receiving email from the same email account as the HelloSign registration. We changed our organizational email recently, and I was still logging into HS using our old email address. This became a hard stop on further support, which doesn't make sense on a practical level. Why would someone write in for support with specific issues if they weren't a customer? And if they did, wouldn't that be a miniscule proportion of the support requests? So if you adopt a policy that stops providing support to anyone who isn't verified, regardless of the situation, isn't that using a blunt instrument to solve a very rare issue? Reflects the overall organizational values, in my opinion, which is not to value the small customer.
    Read full review

    PDFTron Systems Inc.

    No answers on this topic

    Alternatives Considered

    Dropbox

    We are technically still using RightSignature for our older contracts, however, I much prefer HelloSign. The dashboard and interface of HelloSign are much more user-friendly than RightSignature. I also feel that the emails sent to clients are easier to follow and we have had more success capturing signatures through HelloSign than RightSignature. I also feel that because HelloSign is more modern, we are able to benefit from the service more through integrations and automation.
    Read full review

    PDFTron Systems Inc.

    PDFTron was our first choice because it was the best solution we could find at the time. it was the most versatile and easiest for us to deploy mostly because of the great support they provided. I had the opportunity to meet with them prior to purchasing and they seemed like a company that would continue growth of the product and listen to their customers for improvements.
    Read full review

    Return on Investment

    Dropbox

    • I have the version that isn't integrated to Salesforce (cannot access while in an Opportunity to send) but I do use Gmail integration. I just attach the email with the document to the opportunity via Gmail for Lightning. No extra work since I'm logging the email anyway. It saves a ton of time re: attaching documents to the right records without having to be Salesforce.
    Read full review

    PDFTron Systems Inc.

    • It has allows our organization to stay ahead of the competition.
    • The demonstrations we perform for potential customer are very impressive
    • Our customers appreciate the versatility of features
    Read full review

    Screenshots

    Add comparison