ChatBeacon vs. Help.com
ChatBeacon vs. Help.com
Product | Rating | Most Used By | Product Summary | Starting Price |
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ChatBeacon | N/A | ChatBeacon (formerly SightMax) is a live chat tool from SmartMax Software headquartered in Tulsa, Oklahoma. | N/A | |
Help.com | N/A | Help.com is a cloud-base live chat solution. The vendor says its in-depth reporting gives businesses an inside look at what is driving their customer experience. This solution includes custom on-boarding and training as well as a custom built chat box widget that is designed around the user’s brand. | $80 per simultaneous active user |
ChatBeacon | Help.com | |||||||||||||||
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Editions & Modules | No answers on this topic |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | Help.com Chat comes with unlimited logins and scales with your business. | ||||||||||||||
More Pricing Information |
ChatBeacon | Help.com | |
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Top Pros | ||
Top Cons | No answers on this topic |
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ChatBeacon | Help.com | |
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Small Businesses | Gist Score 9.6 out of 10 | Gist Score 9.6 out of 10 |
Medium-sized Companies | Genesys DX (discontinued) Score 10.0 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
Enterprises | Genesys DX (discontinued) Score 10.0 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
ChatBeacon | Help.com | |
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Likelihood to Recommend | 6.0 (1 ratings) | 10.0 (1 ratings) |
Support Rating | 8.0 (1 ratings) | 10.0 (1 ratings) |
ChatBeacon | Help.com | |
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Likelihood to Recommend | SmartMax Software | Help.com |
Pros | SmartMax Software | Help.com |
Cons | SmartMax Software | Help.com |
Support Rating | SmartMax Software | Help.com |
Alternatives Considered | SmartMax Software | Help.com |
Return on Investment | SmartMax Software | Help.com |
ScreenShots | Help.com Screenshots |