Helpdesk Pilot vs. LiveChat
Helpdesk Pilot vs. LiveChat
Product | Rating | Most Used By | Product Summary | Starting Price |
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Helpdesk Pilot | N/A | Helpdesk Pilot is a help desk software designed for Customer Support and IT Help Desk Management. It allows businesses to manage support services more efficiently, treating each and every incoming request as a unique, traceable ticket. | $4,140 per year | |
LiveChat | Mid-Size Companies (51-1,000 employees) | LiveChat serves as a customer service platform with live chat support, help desk and web analytics functionalities, with the goal of allowing users to provide 24/7 support to customers. The core feature of the software is its chat tool, where both service and sales team can answer customers' questions in real time. Online businesses can interact with customers on their website, to be more accessible. With LiveChat, users can identify people on the website and engage them… | $20 per month per user |
Helpdesk Pilot | LiveChat | |||||||||||||||
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Helpdesk Pilot | LiveChat | |
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Top Pros | No answers on this topic | |
Top Cons | No answers on this topic |
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Helpdesk Pilot | LiveChat | |
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Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Gist Score 9.6 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
Enterprises | SAP Service Cloud Score 8.7 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Helpdesk Pilot | LiveChat | |
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Likelihood to Recommend | - (0 ratings) | 8.1 (43 ratings) |
Likelihood to Renew | - (0 ratings) | 10.0 (1 ratings) |
Support Rating | - (0 ratings) | 7.3 (3 ratings) |
Helpdesk Pilot | LiveChat | |
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Likelihood to Recommend | Tenmiles Corporation No answers on this topic | LiveChat |
Pros | Tenmiles Corporation No answers on this topic | LiveChat |
Cons | Tenmiles Corporation No answers on this topic | LiveChat |
Support Rating | Tenmiles Corporation No answers on this topic | LiveChat |
Alternatives Considered | Tenmiles Corporation No answers on this topic | LiveChat |
Return on Investment | Tenmiles Corporation No answers on this topic | LiveChat |
ScreenShots | LiveChat Screenshots |