Chose Helpjuice
Helpjuice all the way. Navigating is much easier and seems to index content much better IMO.
Product | Rating | Most Used By | Product Summary | Starting Price |
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Bloomfire | Enterprise companies (1,001+ employees) | Bloomfire provides knowledge engagement, aiming to deliver an experience that connects teams and individuals with the information they need to excel at their jobs. Their cloud-based knowledge engagement platform aims to give people one centralized, searchable place to engage with shared knowledge and grow their organization's collective intelligence. | $25 per month | |
Helpjuice | Enterprise companies (1,001+ employees) | Helpjuice is a web app that companies can use to keep their help pages up-to-date. Instead of answering the same question repeatedly, companies can use Helpjuice to keep track of content. This app includes analytics that enable businesses to see the content their users are searching for the most as well as content that needs improvement. The vendor says that companies that manage a support page full of FAQs and user guides can benefit from using Helpjuice. This app can be integrated… | N/A |
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Editions & Modules |
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Entry-level Setup Fee | $25 | No setup fee | ||||||||||||||
Additional Details | — | Every Plan Comes With A 100% Money-Back Guarantee, No Questions Asked. | ||||||||||||||
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Bloomfire | Helpjuice | |
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Considered Both Products | Bloomfire No answer on this topic | Helpjuice |
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Incident and problem management |
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Self Help Community |
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Multi-Channel Help |
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Bloomfire | Helpjuice | |
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Small Businesses | Notion Score 8.8 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Tridion Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | Tridion Score 9.0 out of 10 | Salesforce Service Cloud Score 8.7 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Bloomfire | Helpjuice | |
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Likelihood to Recommend | 9.2 (174 ratings) | 8.5 (3 ratings) |
Likelihood to Renew | 8.0 (5 ratings) | - (0 ratings) |
Usability | 9.0 (14 ratings) | - (0 ratings) |
Support Rating | 9.0 (15 ratings) | - (0 ratings) |
Bloomfire | Helpjuice | |
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Likelihood to Recommend | Bloomfire | Helpjuice |
Pros | Bloomfire | Helpjuice |
Cons | Bloomfire | Helpjuice |
Likelihood to Renew | Bloomfire | Helpjuice No answers on this topic |
Usability | Bloomfire | Helpjuice No answers on this topic |
Support Rating | Bloomfire | Helpjuice No answers on this topic |
Alternatives Considered | Bloomfire | Helpjuice |
Return on Investment | Bloomfire | Helpjuice |
ScreenShots | Bloomfire Screenshots | Helpjuice Screenshots |