Guru vs. Helpjuice
Guru vs. Helpjuice
Product | Rating | Most Used By | Product Summary | Starting Price |
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Guru | N/A | Enterprise AI Search, Intranet, and Wiki in one platform. Guru lives in tools organizations already use, so no need to context switch. Users can find info across any app, have an expert help if the info can't be found, and let Guru proactively identify knowledge gaps, duplicate knowledge, and translate it to 100 languages. | $12 per month per user | |
Helpjuice | Enterprise companies (1,001+ employees) | Helpjuice is a web app that companies can use to keep their help pages up-to-date. Instead of answering the same question repeatedly, companies can use Helpjuice to keep track of content. This app includes analytics that enable businesses to see the content their users are searching for the most as well as content that needs improvement. The vendor says that companies that manage a support page full of FAQs and user guides can benefit from using Helpjuice. This app can be integrated… | N/A |
Guru | Helpjuice | |||||||||||||||
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Editions & Modules |
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Offerings |
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Entry-level Setup Fee | $5,000 one-time fee per installation | No setup fee | ||||||||||||||
Additional Details | *Annual pricing. $12 when billed monthly. | Every Plan Comes With A 100% Money-Back Guarantee, No Questions Asked. | ||||||||||||||
More Pricing Information |
Guru | Helpjuice | |
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Top Pros | ||
Top Cons |
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Incident and problem management |
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Self Help Community |
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Multi-Channel Help |
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Guru | Helpjuice | |
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Small Businesses | Notion Score 8.8 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Tridion Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | Tridion Score 9.0 out of 10 | Salesforce Service Cloud Score 8.7 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Guru | Helpjuice | |
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Likelihood to Recommend | 8.9 (183 ratings) | 8.5 (3 ratings) |
Likelihood to Renew | 8.6 (12 ratings) | - (0 ratings) |
Usability | 8.3 (11 ratings) | - (0 ratings) |
Availability | 9.1 (4 ratings) | - (0 ratings) |
Performance | 8.9 (4 ratings) | - (0 ratings) |
Support Rating | 7.7 (27 ratings) | - (0 ratings) |
In-Person Training | 9.1 (1 ratings) | - (0 ratings) |
Online Training | 8.6 (2 ratings) | - (0 ratings) |
Implementation Rating | 8.0 (6 ratings) | - (0 ratings) |
Configurability | 7.6 (3 ratings) | - (0 ratings) |
Ease of integration | 5.9 (2 ratings) | - (0 ratings) |
Product Scalability | 8.6 (4 ratings) | - (0 ratings) |
Vendor post-sale | 8.6 (4 ratings) | - (0 ratings) |
Vendor pre-sale | 9.1 (4 ratings) | - (0 ratings) |
Guru | Helpjuice | |
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Likelihood to Recommend | Guru Technologies | Helpjuice |
Pros | Guru Technologies | Helpjuice |
Cons | Guru Technologies | Helpjuice |
Likelihood to Renew | Guru Technologies | Helpjuice No answers on this topic |
Usability | Guru Technologies | Helpjuice No answers on this topic |
Reliability and Availability | Guru Technologies | Helpjuice No answers on this topic |
Performance | Guru Technologies | Helpjuice No answers on this topic |
Support Rating | Guru Technologies | Helpjuice No answers on this topic |
In-Person Training | Guru Technologies | Helpjuice No answers on this topic |
Online Training | Guru Technologies | Helpjuice No answers on this topic |
Implementation Rating | Guru Technologies | Helpjuice No answers on this topic |
Alternatives Considered | Guru Technologies | Helpjuice |
Scalability | Guru Technologies | Helpjuice No answers on this topic |
Return on Investment | Guru Technologies | Helpjuice |
ScreenShots | Guru Screenshots | Helpjuice Screenshots |