Chatfuel vs. Helpshift
Chatfuel vs. Helpshift
Product | Rating | Most Used By | Product Summary | Starting Price |
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Chatfuel | N/A | Chatfuel headquartered in San Francisco provides their AI chatbot building tool for Facebook Messenger. | $15 per month | |
Helpshift | N/A | Helpshift is a help desk software deployed as an in-application SDK to provide users with in-app service. | $150 per month issue |
Chatfuel | Helpshift | |||||||||||||||
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Editions & Modules |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | Flexible Consumption-Based Pricing for Your Changing Needs. Only pay for the number of issues created each month. An issue is a customer problem or inquiry that is directed to an agent or a bot. Customers with greater usage receive a reduced per issue price. All packages come with 1,000 issues per month to get you started. | ||||||||||||||
More Pricing Information |
Chatfuel | Helpshift | |
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Top Pros |
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Top Cons |
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Incident and problem management |
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Self Help Community |
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Multi-Channel Help |
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Chatfuel | Helpshift | |
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Small Businesses | IBM watsonx Assistant Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Zoom Contact Center Score 9.2 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | Conversica Score 9.5 out of 10 | SAP Service Cloud Score 8.7 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Chatfuel | Helpshift | |
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Likelihood to Recommend | 9.0 (3 ratings) | 9.1 (4 ratings) |
Usability | - (0 ratings) | 9.0 (1 ratings) |
Support Rating | 7.7 (3 ratings) | 9.1 (2 ratings) |
Chatfuel | Helpshift | |
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Likelihood to Recommend | Chatfuel | Helpshift Inc. |
Pros | Chatfuel | Helpshift Inc. |
Cons | Chatfuel | Helpshift Inc. |
Usability | Chatfuel No answers on this topic | Helpshift Inc. |
Support Rating | Chatfuel | Helpshift Inc. |
Alternatives Considered | Chatfuel | Helpshift Inc. |
Return on Investment | Chatfuel | Helpshift Inc. |
ScreenShots |