Helpshift vs. SAP Extension Suite (discontinued)
Helpshift vs. SAP Extension Suite (discontinued)
Product | Rating | Most Used By | Product Summary | Starting Price |
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Helpshift | N/A | Helpshift is a help desk software deployed as an in-application SDK to provide users with in-app service. | $150 per month issue | |
SAP Extension Suite (discontinued) | N/A | The SAP Extension Suite (formerly part of the SAP Cloud Platform) is a legacy solution that enabled businesses to rapidly build and enhance applications, processes and experiences, with the goal of driving agility and flexibility, while extending the value of applications. The product has obsolesced, and modern offerings including SAP Build or the | N/A |
Helpshift | SAP Extension Suite (discontinued) | |||||||||||||||
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Editions & Modules |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | Flexible Consumption-Based Pricing for Your Changing Needs. Only pay for the number of issues created each month. An issue is a customer problem or inquiry that is directed to an agent or a bot. Customers with greater usage receive a reduced per issue price. All packages come with 1,000 issues per month to get you started. | — | ||||||||||||||
More Pricing Information |
Helpshift | SAP Extension Suite (discontinued) | |
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Top Pros |
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Top Cons |
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Helpshift | SAP Extension Suite (discontinued) | |||||||||||||||||||||
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Incident and problem management |
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Self Help Community |
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Multi-Channel Help |
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Helpshift | SAP Extension Suite (discontinued) | |
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Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Visual Studio Score 9.0 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Quickbase Score 9.2 out of 10 |
Enterprises | Salesforce Service Cloud Score 8.7 out of 10 | Quickbase Score 9.2 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Helpshift | SAP Extension Suite (discontinued) | |
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Likelihood to Recommend | 9.1 (4 ratings) | 9.0 (17 ratings) |
Usability | 9.0 (1 ratings) | - (0 ratings) |
Support Rating | 9.1 (2 ratings) | - (0 ratings) |
Helpshift | SAP Extension Suite (discontinued) | |
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Likelihood to Recommend | Helpshift Inc. | Discontinued Products |
Pros | Helpshift Inc. | Discontinued Products |
Cons | Helpshift Inc. | Discontinued Products |
Usability | Helpshift Inc. | Discontinued Products No answers on this topic |
Support Rating | Helpshift Inc. | Discontinued Products No answers on this topic |
Alternatives Considered | Helpshift Inc. | Discontinued Products |
Return on Investment | Helpshift Inc. | Discontinued Products |
ScreenShots | SAP Extension Suite (discontinued) Screenshots |