Fortra’s Automate vs. OpenText SendSecure

Fortra’s Automate

Fortra’s Automate

15 Reviews and Ratings

OpenText SendSecure

OpenText SendSecure

1 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Fortra’s Automate	Score 9.0 out of 10	N/A	Fortra's Automate (formerly HelpSystems Automate) is a robotic process automation platform for desktop applications. According to the vendor, it offers the ability to automate almost any business process, and no technical expertise is required—IT and business users alike can understand the drag-and-drop interface.	N/A
OpenText SendSecure	Score 10.0 out of 10	Enterprise companies (1,001+ employees)	XM SendSecure, now from OpenText (acquired March 2020) is a collaborative file exchange platform. It is designed to facilitate the exchange of sensitive files and has a number of critical security features. First, all files exchanged are systematically encrypted in both the upload and download processes. Receiving files doesn’t require a user account, but recipients are authenticated via one-time code received via a voice call, an SMS, or an email. Further, all exchanged files are…	N/A

Pricing

Fortra’s Automate

OpenText SendSecure

Editions & Modules

No answers on this topic

No answers on this topic

Offerings

Pricing Offerings
Fortra’s Automate	OpenText SendSecure
Free Trial
Yes	Yes
Free/Freemium Version
No	No
Premium Consulting/Integration Services
Yes	No

Entry-level Setup Fee

Optional

Optional

Additional Details

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More Pricing Information

Community Pulse
	Fortra’s Automate	OpenText SendSecure
Top Pros	Pro Easy to use Pro Different format Pro Legacy system	Pro User friendly Pro Tech savvy Pro Convenient to use
Top Cons	Minus Memory management Minus Memory leaks Minus Reporting capability	Minus Windows os

Best Alternatives
	Fortra’s Automate	OpenText SendSecure
Small Businesses	airSlate SignNow Score 8.5 out of 10	DataMotion Score 8.9 out of 10
Medium-sized Companies	Appian Score 8.8 out of 10	DataMotion Score 8.9 out of 10
Enterprises	Appian Score 8.8 out of 10	Fortra's GoAnywhere MFT Score 6.0 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	Fortra’s Automate	OpenText SendSecure
Likelihood to Recommend	10.0 (4 ratings)	10.0 (1 ratings)
Usability	10.0 (1 ratings)	- (0 ratings)
Support Rating	10.0 (1 ratings)	- (0 ratings)

User Testimonials
	Fortra’s Automate	OpenText SendSecure
Likelihood to Recommend	Fortra It's great for repetitive or regularly scheduled activities like reports or file transfers. However, it's not so good for on-demand activities. It doesn't support task shortcuts to run specific tasks. If it did it would be perfect. Incentivized Kwame H. Baptiste IT Dept. Manager Read full review	OpenText It is super easy to use any time we have a need to send something encrypted. It is great, because if we have a client that needs to send us something, we can send that person a link and they are able to use that to send us a protected file. Incentivized MO Matthew Ottis IT Support Read full review
Pros	Fortra Very detailed task builder. Easy to read step by step a task's operation even if you don't have much programming knowledge. Scheduling for automation jobs is very flexible. Allows us to create all kinds of job schedules as needed. Organization of jobs, tasks, conditions is done well. Allows us to easily manage our items. Incentivized Verified User Anonymous Read full review	OpenText It is very user-friendly even for users that are not particularly tech-savvy. The integration into Outlook makes it so convenient to use. Gaining access to the portal is easy as well, so if you are away from your workstation, you can still send things securely. Incentivized MO Matthew Ottis IT Support Read full review
Cons	Fortra A reporting capability on tasks: enabled, disabled, by folder, by trigger, etc. Currently there is none. An "OR" in their conditional statements - currently there is only "AND". Some kind of temporary backup when changing a task - separate from the current back up/restore functionality (which works well). Incentivized David Croney Operations Analyst Senior Read full review	OpenText Only compatible with Outlook 2010 or newer. Only compatible with Windows OS. No other complaints so far. Incentivized MO Matthew Ottis IT Support Read full review
Usability	Fortra It's just very easy to use, extremely versatile, and very reliable. It's hard to find use cases where it won't work. Incentivized Kwame H. Baptiste IT Dept. Manager Read full review	OpenText No answers on this topic
Support Rating	Fortra Support is very helpful and responsive, although using the tool is very user-friendly, so I hardly use the service. Incentivized Kwame H. Baptiste IT Dept. Manager Read full review	OpenText No answers on this topic
Alternatives Considered	Fortra Incentivized Farjad Habib Senior Software Engineer Read full review	OpenText None. We were not able to email securely. Incentivized MO Matthew Ottis IT Support Read full review
Return on Investment	Fortra It's been a net positive as AutoMate requires less eyes on specific tasks so that people can focus attention elsewhere and do more analysis. Less manual work also decreases the chances of mistakes and/or missed jobs. Since Automate can schedule everything, send email notifications, etc., there is less time wasted. Incentivized Verified User Anonymous Read full review	OpenText It allowed us to become HIPAA compliant with email. It integrates seamlessly into our current email interface. Support we have received has been excellent. Always timely. Incentivized MO Matthew Ottis IT Support Read full review
ScreenShots	Fortra’s Automate Screenshots	OpenText SendSecure Screenshots