What users are saying about
3 Ratings
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Score 7 out of 100
8 Ratings
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Score 8.2 out of 100

Likelihood to Recommend

HelpSystems Automate Plus

Anything where automation would be helpful, I'd recommend. If you're doing a task over and over again, Automate can likely work and do it for you. It helps to keep things running exactly the same so that when failures occur, they can easily be traced to their source.
Anonymous | TrustRadius Reviewer

WinAutomation

WinAutomation is great at web data extraction jobs where you need to go through steps on a web site to get to the data you are after. You can use WinAutomation to click buttons, move the mouse, send specific key combinations. WinAutomation is also good for ftp monitoring and automating jobs that use many programs.
Anonymous | TrustRadius Reviewer

Pros

HelpSystems Automate Plus

  • Very detailed task builder. Easy to read step by step a task's operation even if you don't have much programming knowledge.
  • Scheduling for automation jobs is very flexible. Allows us to create all kinds of job schedules as needed.
  • Organization of jobs, tasks, conditions is done well. Allows us to easily manage our items.
Anonymous | TrustRadius Reviewer

WinAutomation

  • Automates repetitive tasks
  • Easy to configure
  • Flexible to allow for more complicated automation
  • Notifies me when a process has failed
Anonymous | TrustRadius Reviewer

Cons

HelpSystems Automate Plus

  • AutoMate's Windows interface can be quite buggy at times. We are using the latest and final build of AutoMate 10. It took many iterations to get this most stable build, but there are still many little issues that happen when building tasks. Copying and pasting too much causes GUI errors and can crash. Things don't indent properly, success/failure arrow lines in the Job window don't flow perfectly straight, etc. There is a newer version AutoMate 11, but it's so buggy we can't even use it properly.
  • Memory management is terrible on Aut 10 and 11. Just working in the program for a little bit building tasks has memory leaks that don't resolve until you close out of the program. You'll be using several GB of ram in no time.
  • Dashboard reporting could be better. We'd like a better way to track how jobs are running, when failures occur, etc. You can do that now, but the interface is cumbersome.
Anonymous | TrustRadius Reviewer

WinAutomation

  • Licensing can randomly lose the license key and need to be reapplied.
  • Secure FTP commands need to be revamped as some FTP sites will not connect via SFTP.
Anonymous | TrustRadius Reviewer

Usability

HelpSystems Automate Plus

No score
No answers yet
No answers on this topic

WinAutomation

WinAutomation 8.5
Based on 2 answers
For most tasks WinAutomation is great and easy to use. You just set up tasks on a step by step basis and you can even tell the program what to do when there is an error (such as continue with job). Sometimes with complicated web extraction jobs it would be good to be able to easily extract data from the web page source.
Anonymous | TrustRadius Reviewer

Support Rating

HelpSystems Automate Plus

No score
No answers yet
No answers on this topic

WinAutomation

WinAutomation 9.7
Based on 6 answers
There are great online support documents and helpful tutorials.
Anonymous | TrustRadius Reviewer

Alternatives Considered

HelpSystems Automate Plus

At an older job we used to use SSIS as kind of an automation tool as well as it could also be used to connect to FTP sources, read files, etc. AutoMate is simply centrally designed to be true automation software. It is much more robust, can work with a variety of software (including SSIS itself) and is much quicker to integrate and troubleshoot.
Anonymous | TrustRadius Reviewer

WinAutomation

I did not have to review other applications before deciding to purchase WinAutomation. I downloaded the trial and after a few days of using the trial, I knew this was the correct application for what I needed to automate.
Anonymous | TrustRadius Reviewer

Return on Investment

HelpSystems Automate Plus

  • It's been a net positive as AutoMate requires less eyes on specific tasks so that people can focus attention elsewhere and do more analysis.
  • Less manual work also decreases the chances of mistakes and/or missed jobs. Since Automate can schedule everything, send email notifications, etc., there is less time wasted.
Anonymous | TrustRadius Reviewer

WinAutomation

  • WinAutomation has allowed our company to operate more effiecently
  • We've mined the internet to create new data products which we've monitized
  • Allowed us to automate jobs
Anonymous | TrustRadius Reviewer

Pricing Details

HelpSystems Automate Plus

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

HelpSystems Automate Plus Editions & Modules

Additional Pricing Details

WinAutomation

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

WinAutomation Editions & Modules

Edition
Per User Plan$15.001
Per Flow Plan$500.002
  1. Per User Per Month
  2. Five Flows Per Month
Additional Pricing Details

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