Fortra Robot Monitor vs. PRTG Network Monitor

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Robot Monitor
Score 8.5 out of 10
N/A
Robot Monitor from Fortra (formerly HelpSystems) is presented as a comprehensive, in-depth monitoring solution available for Power Systems environments running IBM i alone or alongside VIOS, AIX, or Linux on Power.N/A
PRTG
Score 8.6 out of 10
N/A
PRTG Network Monitor is the flagship offering from German software company Paessler, for monitoring local and wide area networks (LANs & WANs), servers, websites, apps, and more.
$1,750
perpetual license
Pricing
Fortra Robot MonitorPRTG Network Monitor
Editions & Modules
No answers on this topic
PRTG 500
1,750
perpetual license
PRTG 1,000
3,200
perpetual license
PRTG 2,500
6,500
perpetual license
PRTG 5,000
11,500
perpetual license
PRTG XL 1
15,500
perpetual license
PRTG Enterprise
Custom Pricing
subscription license
Offerings
Pricing Offerings
Robot MonitorPRTG
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Fortra Robot MonitorPRTG Network Monitor
Top Pros
Top Cons

No answers on this topic

Features
Fortra Robot MonitorPRTG Network Monitor
Network Performance Monitoring
Comparison of Network Performance Monitoring features of Product A and Product B
Fortra Robot Monitor
-
Ratings
PRTG Network Monitor
7.1
55 Ratings
15% below category average
Automated network device discovery00 Ratings7.449 Ratings
Network monitoring00 Ratings7.754 Ratings
Baseline threshold calculation00 Ratings6.747 Ratings
Alerts00 Ratings7.755 Ratings
Network capacity planning00 Ratings6.739 Ratings
Packet capture analysis00 Ratings5.528 Ratings
Network mapping00 Ratings7.639 Ratings
Customizable reports00 Ratings7.448 Ratings
Wireless infrastructure monitoring00 Ratings7.438 Ratings
Hardware health monitoring00 Ratings6.952 Ratings
Best Alternatives
Fortra Robot MonitorPRTG Network Monitor
Small Businesses

No answers on this topic

NinjaOne
NinjaOne
Score 9.1 out of 10
Medium-sized Companies
Redgate SQL Monitor
Redgate SQL Monitor
Score 8.2 out of 10
Nmap
Nmap
Score 8.8 out of 10
Enterprises
Redgate SQL Monitor
Redgate SQL Monitor
Score 8.2 out of 10
Nmap
Nmap
Score 8.8 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Fortra Robot MonitorPRTG Network Monitor
Likelihood to Recommend
9.1
(2 ratings)
8.5
(55 ratings)
Likelihood to Renew
9.0
(1 ratings)
10.0
(2 ratings)
Usability
9.0
(1 ratings)
9.0
(1 ratings)
Support Rating
9.0
(1 ratings)
8.5
(17 ratings)
Implementation Rating
8.0
(1 ratings)
-
(0 ratings)
User Testimonials
Fortra Robot MonitorPRTG Network Monitor
Likelihood to Recommend
Fortra
Instantly drill down to show all the jobs consuming CPU, temporary storage, QTEMP, I/O, transactions, faulting rates, and other metrics, for faster problem resolution.
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Paessler
If there are a number of different protocols and devices to monitor PRTG is really an all in one solution. There are network specific solutions, telephony solutions, server solutions, etc - but this tool can do anything. Even if you don't use this tool as your main "monitoring solutions" every IT professional should have access to this tool for at least troubleshooting purposes. If you are looking for something specific built for a task you may be able to find [a] more direct and easy tool to use that would be easier and quicker to setup as customization is not needed.
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Pros
Fortra
  • Auto reply to the MSGW.
  • Robot network GUI is place to monitor all the systems at one place.
  • Based the MSG ID/JOBS, the alerts are set up to notify the concerned person/team.
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Paessler
  • Very, very configurable. You can create all kinds of monitors for all kinds of things. Plus it has loads of suggestions out of the box. It can get complicated but monitoring is complicated. Pretty decent interface and good support - active community.
  • I really liked how easy it was to add alerts by SMS. So easy to setup.
  • I like their sizing models (for purchase). We're actually small enough that we are free. But it's not free as in stripped down - it's free because we don't use many "sensors" and don't honestly have the need.
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Cons
Fortra
  • It can have more customization
  • More SQL features can be added
  • Dashboard improvement
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Paessler
  • The probe service can be quite resource-intensive. This can cause false-positive readings from some sensors sometimes.
  • The software gets updated very regularly. Whilst this is usually a good thing to fix bugs etc, it does meantime downtime of the monitoring quite often while they are installed.
  • The ability to create Maps from Libraries. Very specific issue but a lot of people have been asking for it for years and it is still not available.
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Likelihood to Renew
Fortra
I found the Robot monitoring tool is more reliable for IBM i servers.
Read full review
Paessler
It is now an essential tool for monitoring and maintaining the health of our network and systems.
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Usability
Fortra
It is very easy to use and have lots of feature which makes our environment risk free.
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Paessler
The tool is very intuitive to use and it is Windows-based (everybody knows how to use Windows) so it's easy to get into. Every time is setup in a hierarchy so if you have a good initial hierarchy design, it will really reduce administrative effort down the road.
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Support Rating
Fortra
Quiet active whenever there is any help required either on chat support or Contact.
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Paessler
I am giving this a 6 simply because I have never had to contact support. The online documentation is adequate for most things, and the user-maintained knowledgebase is excellent. The few times I have run into issues that were not easily resolvable with intuitive UI, I was able to find the answers that I needed either in the PRTG-provided documentation, the knowledgebase, or with a quick online web search.
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Alternatives Considered
Fortra
It's a best tool/product in the market and easy to use. It serves our purpose and saves a lot time of the resource from the manual task. The main and most important is, its support team. One of the best support team I have ever seen. Their dedicated product engineer have a good knowledge over the product and helps immediately.
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Paessler
I have deployed and tested three products for evaluation I found [PRTG Network Monitor] very easy to deploy, the deployment literally took not more than one hour including basic configuration and network discovery. After deployment few configuration changes and creation of maps, reports and little tweaking is required. [Then] it would go through its process of recommendation that took some time to complete, while [on] other hand other software's took lot of time to install and configure. And features were also missing, which resulted in decision in favor of [PRTG Network Monitor].
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Return on Investment
Fortra
  • Can monitor the systems in a central view.
  • It's easy to maintain with better security to the robo commands.
  • Cost effectiveness.
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Paessler
  • The ability to analyze multiple pieces of information in one place, especially with historical data, has saved our IT department time and headaches. It would be so much more difficult to trace an issue without PRTG, just relying on event logs and an open task manager window.
  • The cost is not cheap, so it's an expense that hits the bottom line like everything else. Figure in hardware costs as well, ideally a server outside of your main environment.
  • I keep saying this, but the historical data piece is worth so much. There's really no good way to collect all of that information in one place without something like PRTG. And that definitely saves time and money in the long run.
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ScreenShots