What users are saying about
2 Ratings
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152 Ratings
2 Ratings
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Score 8.7 out of 100

PRTG

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152 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.7 out of 100

Likelihood to Recommend

Robot Monitor

We can verify the infra and application performance at a central location. The most critical stuff ODBC/JBDC jobs monitoring, like to verify the top takers of the CPU and disk i/o on the system. Wee can keep an eye on the key values that indicate the VIOS health, processor, disk and memory and much more can do by this tool.
Srikanth Doddapaneni | TrustRadius Reviewer

PRTG

If there are a number of different protocols and devices to monitor PRTG is really an all in one solution. There are network specific solutions, telephony solutions, server solutions, etc - but this tool can do anything. Even if you don't use this tool as your main "monitoring solutions" every IT professional should have access to this tool for at least troubleshooting purposes.If you are looking for something specific built for a task you may be able to find [a] more direct and easy tool to use that would be easier and quicker to setup as customization is not needed.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Network Performance Monitoring

Robot Monitor
PRTG
8.3
Automated network device discovery
Robot Monitor
PRTG
8.9
Network monitoring
Robot Monitor
PRTG
9.3
Baseline threshold calculation
Robot Monitor
PRTG
8.5
Alerts
Robot Monitor
PRTG
9.4
Network capacity planning
Robot Monitor
PRTG
7.3
Packet capture analysis
Robot Monitor
PRTG
7.9
Network mapping
Robot Monitor
PRTG
7.5
Customizable reports
Robot Monitor
PRTG
8.3
Wireless infrastructure monitoring
Robot Monitor
PRTG
7.5
Hardware health monitoring
Robot Monitor
PRTG
8.4

Pros

Robot Monitor

  • Auto reply to the MSGW.
  • Robot network GUI is place to monitor all the systems at one place.
  • Based the MSG ID/JOBS, the alerts are set up to notify the concerned person/team.
Srikanth Doddapaneni | TrustRadius Reviewer

PRTG

  • Very, very configurable. You can create all kinds of monitors for all kinds of things. Plus it has loads of suggestions out of the box. It can get complicated but monitoring is complicated. Pretty decent interface and good support - active community.
  • I really liked how easy it was to add alerts by SMS. So easy to setup.
  • I like their sizing models (for purchase). We're actually small enough that we are free. But it's not free as in stripped down - it's free because we don't use many "sensors" and don't honestly have the need.
Dan Reynolds | TrustRadius Reviewer

Cons

Robot Monitor

  • Need to add more options of monitoring the file levels.
  • Number of members on a physical file and it should alert when it reaches threshold value as we defined.
  • Not much and it's perfect tool to automate the environment.
Srikanth Doddapaneni | TrustRadius Reviewer

PRTG

  • The probe service can be quite resource-intensive. This can cause false-positive readings from some sensors sometimes.
  • The software gets updated very regularly. Whilst this is usually a good thing to fix bugs etc, it does meantime downtime of the monitoring quite often while they are installed.
  • The ability to create Maps from Libraries. Very specific issue but a lot of people have been asking for it for years and it is still not available.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Robot Monitor

No score
No answers yet
No answers on this topic

PRTG

PRTG 10.0
Based on 2 answers
It is now an essential tool for monitoring and maintaining the health of our network and systems.
Anonymous | TrustRadius Reviewer

Usability

Robot Monitor

No score
No answers yet
No answers on this topic

PRTG

PRTG 9.0
Based on 1 answer
The tool is very intuitive to use and it is Windows-based (everybody knows how to use Windows) so it's easy to get into. Every time is setup in a hierarchy so if you have a good initial hierarchy design, it will really reduce administrative effort down the road.
Anonymous | TrustRadius Reviewer

Support Rating

Robot Monitor

No score
No answers yet
No answers on this topic

PRTG

PRTG 8.6
Based on 28 answers
I am giving this a 6 simply because I have never had to contact support. The online documentation is adequate for most things, and the user-maintained knowledgebase is excellent. The few times I have run into issues that were not easily resolvable with intuitive UI, I was able to find the answers that I needed either in the PRTG-provided documentation, the knowledgebase, or with a quick online web search.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Robot Monitor

It's a best tool/product in the market and easy to use. It serves our purpose and saves a lot time of the resource from the manual task. The main and most important is, its support team. One of the best support team I have ever seen. Their dedicated product engineer have a good knowledge over the product and helps immediately.
Srikanth Doddapaneni | TrustRadius Reviewer

PRTG

I have deployed and tested three products for evaluation I found [PRTG Network Monitor] very easy to deploy, the deployment literally took not more than one hour including basic configuration and network discovery. After deployment few configuration changes and creation of maps, reports and little tweaking is required. [Then] it would go through its process of recommendation that took some time to complete, while [on] other hand other software's took lot of time to install and configure. And features were also missing, which resulted in decision in favor of [PRTG Network Monitor].
Anonymous | TrustRadius Reviewer

Return on Investment

Robot Monitor

  • Can monitor the systems in a central view.
  • It's easy to maintain with better security to the robo commands.
  • Cost effectiveness.
Srikanth Doddapaneni | TrustRadius Reviewer

PRTG

  • The ability to analyze multiple pieces of information in one place, especially with historical data, has saved our IT department time and headaches. It would be so much more difficult to trace an issue without PRTG, just relying on event logs and an open task manager window.
  • The cost is not cheap, so it's an expense that hits the bottom line like everything else. Figure in hardware costs as well, ideally a server outside of your main environment.
  • I keep saying this, but the historical data piece is worth so much. There's really no good way to collect all of that information in one place without something like PRTG. And that definitely saves time and money in the long run.
Robert Paul | TrustRadius Reviewer

Pricing Details

Robot Monitor

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Robot Monitor Editions & Modules

Additional Pricing Details

PRTG

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

PRTG Editions & Modules

Edition
PRTG 500$1,7501
PRTG 1,000$3,2001
PRTG 2,500$6,5001
PRTG 5,000$11,5001
PRTG XL 1$15,5001
PRTG EnterpriseCustom Pricing2
  1. perpetual license
  2. subscription license
Additional Pricing Details

Rating Summary

Likelihood to Recommend

Robot Monitor
10.0
PRTG
8.7

Likelihood to Renew

Robot Monitor
PRTG
10.0

Usability

Robot Monitor
PRTG
9.0

Support Rating

Robot Monitor
PRTG
8.6

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