What users are saying about
5 Ratings
12 Ratings
5 Ratings
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Score 8.5 out of 100
12 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.6 out of 100

Feature Set Ratings

    SQL Performance Monitoring

    Robot Monitor

    Feature Set Not Supported
    N/A
    7.7

    Spotlight

    77%
    Spotlight ranks higher in 5/5 features

    Performance dashboard

    N/A
    0 Ratings
    8.8
    88%
    3 Ratings

    Intelligent alerting

    N/A
    0 Ratings
    8.0
    80%
    3 Ratings

    Top SQL

    N/A
    0 Ratings
    6.6
    66%
    2 Ratings

    Historical trend data

    N/A
    0 Ratings
    8.0
    80%
    2 Ratings

    Virtualization support

    N/A
    0 Ratings
    7.0
    70%
    2 Ratings

    Attribute Ratings

    • HelpSystems Robot Monitor is rated higher in 2 areas: Likelihood to Recommend, Support Rating

    Likelihood to Recommend

    9.2

    Robot Monitor

    92%
    2 Ratings
    8.4

    Spotlight

    84%
    3 Ratings

    Likelihood to Renew

    9.0

    Robot Monitor

    90%
    1 Rating

    Spotlight

    N/A
    0 Ratings

    Usability

    9.0

    Robot Monitor

    90%
    1 Rating

    Spotlight

    N/A
    0 Ratings

    Support Rating

    9.0

    Robot Monitor

    90%
    1 Rating
    8.8

    Spotlight

    88%
    4 Ratings

    Implementation Rating

    8.0

    Robot Monitor

    80%
    1 Rating

    Spotlight

    N/A
    0 Ratings

    Likelihood to Recommend

    HelpSystems

    Instantly drill down to show all the jobs consuming CPU, temporary storage, QTEMP, I/O, transactions, faulting rates, and other metrics, for faster problem resolution.
    Read full review

    Quest

    Spotlight is great when you need a tool to give a quick look at a SQL server as a whole. It gives you the ability to see a lot of things, which can be vital in diagnosing problems or identifying stressors. Less great is the open-end of some of the diagnoses it makes, and things it identifies as "problems" (unless you love users coming to you and saying something like "Spotlight says there's a problem with our page latch!!!").
    Read full review

    Pros

    HelpSystems

    • Auto reply to the MSGW.
    • Robot network GUI is place to monitor all the systems at one place.
    • Based the MSG ID/JOBS, the alerts are set up to notify the concerned person/team.
    Read full review

    Quest

    • I love the main page that provides a color code list of all the servers so I know very quickly where to focus my attention first.
    • I love how easy it is to configure new notifications.
    • I love how easy it is to configure a new server to monitor.
    Read full review

    Cons

    HelpSystems

    • It can have more customization
    • More SQL features can be added
    • Dashboard improvement
    Read full review

    Quest

    • Have not found any issues at this point.
    Read full review

    Pricing Details

    Robot Monitor

    Starting Price

    Editions & Modules

    Robot Monitor editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Spotlight

      Starting Price

      Editions & Modules

      Spotlight editions and modules pricing
      EditionModules

      Footnotes

        Offerings

        Free Trial
        Free/Freemium Version
        Premium Consulting/Integration Services

        Entry-level set up fee?

        No setup fee

        Additional Details

        Likelihood to Renew

        HelpSystems

        I found the Robot monitoring tool is more reliable for IBM i servers.
        Read full review

        Quest

        No answers on this topic

        Usability

        HelpSystems

        It is very easy to use and have lots of feature which makes our environment risk free.
        Read full review

        Quest

        No answers on this topic

        Support Rating

        HelpSystems

        Quiet active whenever there is any help required either on chat support or Contact.
        Read full review

        Quest

        Though our support needs have been minimal, we have gotten good responses when we have needed it.
        Read full review

        Alternatives Considered

        HelpSystems

        It's a best tool/product in the market and easy to use. It serves our purpose and saves a lot time of the resource from the manual task. The main and most important is, its support team. One of the best support team I have ever seen. Their dedicated product engineer have a good knowledge over the product and helps immediately.
        Read full review

        Quest

        I think Dell is better with its dashboard and ease of use, but SQL Sentry is better at customization. We used Spotlight at my previous company, and SQLSentry at my current company.
        Read full review

        Return on Investment

        HelpSystems

        • Can monitor the systems in a central view.
        • It's easy to maintain with better security to the robo commands.
        • Cost effectiveness.
        Read full review

        Quest

        • We have not encountered any issues and continue to keep Spotlight's version current.
        • Very simple to set up and add databases. The only thing that has to happen to the database is that a user ID needs to exist.
        Read full review

        Add comparison