Likelihood to Recommend Colleague Student is a great solution for smaller schools. I'm not sure it would work well at a large university (10,000 plus students) -- I'm not sure it has capacity to handle that. It is also well suited for universities where departments communicate well with each other. There is so much cross functionality, that if departments don't communicate well, issues could arise if one department makes changes without notifying or talking with other departments about the change
Becky Lambert Dean of Academic Services and Assistant Professor of Higher Education
Read full review Hero is a great time saver for any busy school administrator. Students are able to use technology to earn positive points and also track and manage their own discipline. It is user-friendly and adaptable to the specific needs of the school. I love writing my own tracking codes and setting the action thresholds.
Read full review Pros Colleague offers a single reference point for all student data, which creates consistency and unity across campus and ensures students hear the same information from every source. Colleague recently updated its interface to be more accessible to all people. Previously, it was not accessible through any browser aside from Internet Explorer. Colleague provide helpful user restrictions that prevent departments from altering or erasing data they do not typically use. For example, I cannot change student billing and accidentally wreak havoc for the cashier's office. Read full review Allows ALL students to earn points at the push of a button. Connects with infinite Campus so student schedules and info are always accurate on the Hero site. Allows teachers to create their own groups for after school programs or even small groups in their classrooms. Read full review Cons Develop API's that are vendor agnostic rather than selecting specific vendors (Clearinghouse, ImageNow). Colleague tends to be to reactionary to the changing needs in higher education rather than developing the future. Hound clients to pay extra for consulting (consultants are usually bad), rather than helping institutions to use the product. Seems to be the first thing help line personnel jump to rather than working with clients to figure out creative solutions. Rodney Parks University Registrar and Special Assistant to the Provost
Read full review Hero had the Hero Homeroom where teachers could collaborate and receive rewards but that was discontinued. I think that a similar reward system for those who are supposed to be inputting information would be helpful, where consistency for the required input is rewarded. For example: teachers were to be recording points for all their students every period every day - if they received points for completing their input & could then choose to spend those points on rewards that would help encourage participation to make it more successful overall. Too hands-off in making sure that implementation is as successful as possible. Too techie for non-tech savvy people. Read full review Likelihood to Renew It is a great product
Read full review Usability again. for the day to day usage, adding points is a bit of a chore but I keep doing it because the students respond
Read full review Support Rating Someone is always available. I like being able to call, chat, or email as needed. There are also a lot of tutorials and webinars provided. Hero does a good job of providing tools for onboarding new users and customers as well. It is easy to find whatever information you are looking for.
Read full review Alternatives Considered Ellucian Colleague remains the most cost competitive solution for our organization. Alternative solutions, have had ridiculously high migration costs and ongoing maintenance fees which have not been friendly toward a migration of our existing data. Some the features of the other solutions are very nice to "haves" but the reward has to out-weigh the cost of adoption.
Read full review We used a tardy tracking system a couple years ago but it wasn't as efficient as Hero. It did not keep track of any positive behaviors. I don't remember the name of the system but I know it only focused on the negative behaviors and giving out consequences for those negative behaviors.
Read full review Return on Investment By keeping student's academic work, financial aid, and accounts receivable information in one location we are able to report without the need for data aggregation. Colleague's web applications allow the students themselves to perform tasks such as enrollment without assistance from staff members. Using customized rules that we can set up in Colleague we can trigger events to happen as data is entered. This eliminates the need not only for someone to remember to perform an additional task, but it also saves the time of performing the actual task. Read full review Definitely worth the money. The kids are happy, they're using the program as often as they can, and they appreciate the opportunity to be rewarded for their good behavior. We've been able to sustain a store, and that's super awesome. I know we wouldn't be able to without the help of Hero and the ways in which we keep the hype. I think I need more help with teacher adoption. We have a lot of initiatives at our school, so we're trying to take on a little more than we can chew at this point. We're getting there though! Read full review ScreenShots