Likelihood to Recommend PeopleSoft Campus Solutions is a fully robust solution for large campuses and University systems. The tools it provides are powerful and scalable. It can handle anything from 1,000 students to over 100,000. The issue because spreading that cost around. Smaller schools will probably need a dedicated functional staff and an information systems staff to handle the chore of managing the system. Although many of the tools allow for automated processing it take a considerable amount of effort to get to that point and the upfront and maintaining costs should be considered.
Read full review Hero is a great time saver for any busy school administrator. Students are able to use technology to earn positive points and also track and manage their own discipline. It is user-friendly and adaptable to the specific needs of the school. I love writing my own tracking codes and setting the action thresholds.
Read full review Pros The Query Manager tool is useful - especially for users who are not comfortable writing SQL queries. Query Manager also allows Security staff to dictate exactly what access to grant to query writers. Campus Solutions offers several batch-style functions, such as batch transcript requests and batch degree conferral. There is a Population Selection option that allows you to use a query or Excel file to specify the students who are in the batch. The Communication Generation process allows users to create batch emails or letters that include mail-merge style data for each individual receiving the communication. There is a Microsoft Word plugin that allows you to craft the message that will be sent, and they can be sent on a set schedule or when certain trigger conditions occur. Read full review Allows ALL students to earn points at the push of a button. Connects with infinite Campus so student schedules and info are always accurate on the Hero site. Allows teachers to create their own groups for after school programs or even small groups in their classrooms. Read full review Cons We don't like that you cannot export student grades and information into an excel spreadsheet or document that allows you to edit when necessary. Other tools do this but for a system us robust as PeopleSoft we are surprised you are not able to do this. Continuing with the schedule, in order to see how many students are registered in a section one has to click on that section which is another waste of time. Each section has a blue square meaning full and a green circle meaning not full. Why can't the number of students be shown instead, or in addition? And to top it off, the number of students is shown so low that one has to scroll each time to see it. Occasionally, PeopleSoft will randomly stop work, and you will lose all the information you were working on, so I recommend saving your work frequently. PeopleSoft is also not the most user-friendly student information systems. The new update did improve its aesthetic appeal though. Relying on Oracle system administrators to do all updates and handle any problems that may occur. Sometimes you feel a little helpless and too reliant on the vendor. It takes a while for our admins to update the software because we have so many custom configurations and custom bolt-ons so they all have to be tested thoroughly to make sure nothing breaks when migrated to production. Because of this, our university is always behind when it comes to system updates. Read full review Hero had the Hero Homeroom where teachers could collaborate and receive rewards but that was discontinued. I think that a similar reward system for those who are supposed to be inputting information would be helpful, where consistency for the required input is rewarded. For example: teachers were to be recording points for all their students every period every day - if they received points for completing their input & could then choose to spend those points on rewards that would help encourage participation to make it more successful overall. Too hands-off in making sure that implementation is as successful as possible. Too techie for non-tech savvy people. Read full review Likelihood to Renew It is a great product
Read full review Usability again. for the day to day usage, adding points is a bit of a chore but I keep doing it because the students respond
Read full review Support Rating When you open a service request you will get contacted in short order. They will usually develop a patch or hot fix in a reasonable amount of time. You do usually need to keep the software updated and will want to be on the latest versions.
Read full review Someone is always available. I like being able to call, chat, or email as needed. There are also a lot of tutorials and webinars provided. Hero does a good job of providing tools for onboarding new users and customers as well. It is easy to find whatever information you are looking for.
Read full review Alternatives Considered PeopleSoft Campus Solutions has been the software of choice between Jenzebar and Campus vue as the user interface is easier, students seem to understand their progress and the system better than the other two softwares I have used. I would recommend this as all things student related are in one portal area.
Read full review We used a tardy tracking system a couple years ago but it wasn't as efficient as Hero. It did not keep track of any positive behaviors. I don't remember the name of the system but I know it only focused on the negative behaviors and giving out consequences for those negative behaviors.
Read full review Return on Investment Manages student records well. The course enrollment process for the student is non-intuitive. Waitlist functionality for the courses is hard to implement. Read full review Definitely worth the money. The kids are happy, they're using the program as often as they can, and they appreciate the opportunity to be rewarded for their good behavior. We've been able to sustain a store, and that's super awesome. I know we wouldn't be able to without the help of Hero and the ways in which we keep the hype. I think I need more help with teacher adoption. We have a lot of initiatives at our school, so we're trying to take on a little more than we can chew at this point. We're getting there though! Read full review ScreenShots