29 Ratings
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Score 9.7 out of 100
21 Ratings
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Score 8.8 out of 100

Feature Set Ratings

    Student and Faculty Administration

    Hero, by Schoolmint

    Feature Set Not Supported
    N/A
    8.7

    Salesforce.org Education Cloud

    87%
    Salesforce.org Education Cloud ranks higher in 12/12 features

    Integrations with 3rd-Party Education Technology

    N/A
    0 Ratings
    8.0
    80%
    4 Ratings

    Online Registration Management

    N/A
    0 Ratings
    8.8
    88%
    5 Ratings

    District Communications, such as messaging and alerting

    N/A
    0 Ratings
    10.0
    100%
    3 Ratings

    Roster Management

    N/A
    0 Ratings
    9.3
    93%
    4 Ratings

    Platform Customization

    N/A
    0 Ratings
    6.8
    68%
    4 Ratings

    Teacher Self-Service

    N/A
    0 Ratings
    8.4
    84%
    3 Ratings

    Student Data Security

    N/A
    0 Ratings
    9.2
    92%
    5 Ratings

    Community Support

    N/A
    0 Ratings
    9.0
    90%
    4 Ratings

    Class Scheduling

    N/A
    0 Ratings
    9.3
    93%
    3 Ratings

    State and National-level Reporting

    N/A
    0 Ratings
    9.5
    95%
    2 Ratings

    Compliance Support

    N/A
    0 Ratings
    8.3
    83%
    4 Ratings

    Teacher and Parent Mobile Application

    N/A
    0 Ratings
    8.3
    83%
    3 Ratings

    Attribute Ratings

    • Hero, by Schoolmint is rated higher in 2 areas: Likelihood to Recommend, Support Rating
    • Salesforce.org Education Cloud is rated higher in 1 area: Usability

    Likelihood to Recommend

    9.7

    Hero, by Schoolmint

    97%
    28 Ratings
    9.0

    Salesforce.org Education Cloud

    90%
    11 Ratings

    Likelihood to Renew

    9.1

    Hero, by Schoolmint

    91%
    1 Rating

    Salesforce.org Education Cloud

    N/A
    0 Ratings

    Usability

    7.3

    Hero, by Schoolmint

    73%
    4 Ratings
    10.0

    Salesforce.org Education Cloud

    100%
    1 Rating

    Support Rating

    8.7

    Hero, by Schoolmint

    87%
    10 Ratings
    6.2

    Salesforce.org Education Cloud

    62%
    4 Ratings

    Implementation Rating

    9.1

    Hero, by Schoolmint

    91%
    2 Ratings

    Salesforce.org Education Cloud

    N/A
    0 Ratings

    Likelihood to Recommend

    Schoolmint (Hero K12)

    Hero is a great time saver for any busy school administrator. Students are able to use technology to earn positive points and also track and manage their own discipline. It is user-friendly and adaptable to the specific needs of the school. I love writing my own tracking codes and setting the action thresholds.
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    Salesforce

    It is most suited for those within the education industry. For students and staff in particular, the Education Cloud allows seamless connectivity between each person and helps students stay on task. It can be very overwhelming as a student to have so many responsibilities in different areas, so Salesforce does a great job of offering many features that ease this process.
    Read full review

    Pros

    Schoolmint (Hero K12)

    • Allows ALL students to earn points at the push of a button.
    • Connects with infinite Campus so student schedules and info are always accurate on the Hero site.
    • Allows teachers to create their own groups for after school programs or even small groups in their classrooms.
    Read full review

    Salesforce

    • Great use of integrating across all aspects of enrollment.
    • Easy to create tasks for counselors to remember to call prospective students and keep up to date on goals.
    • Reporting is fabulous inside of Salesforce.
    • All of the Apps in the App Exchange.
    Read full review

    Cons

    Schoolmint (Hero K12)

    • Hero had the Hero Homeroom where teachers could collaborate and receive rewards but that was discontinued. I think that a similar reward system for those who are supposed to be inputting information would be helpful, where consistency for the required input is rewarded. For example: teachers were to be recording points for all their students every period every day - if they received points for completing their input & could then choose to spend those points on rewards that would help encourage participation to make it more successful overall.
    • Too hands-off in making sure that implementation is as successful as possible.
    • Too techie for non-tech savvy people.
    Read full review

    Salesforce

    • It’s hard to run reports or create working “views” for Enrollment/Student Advisor teams that include both Leads and Contacts in the same report.
    • Some fields do not map from Lead to Contact object. When a student transitions from application to acceptance, some dropdown and fill-in fields completely disappear from the student’s page in Salesforce. Every version of Salesforce I’ve used has this problem.
    • Salesforce overall is clunky and confusing for the average user. We require thorough Salesforce training for new hires on all teams because it’s not user-friendly or obvious what to click on to achieve a specific task.
    Read full review

    Pricing Details

    Hero, by Schoolmint

    Starting Price

    Editions & Modules

    Hero, by Schoolmint editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Salesforce.org Education Cloud

      Starting Price

      Editions & Modules

      Salesforce.org Education Cloud editions and modules pricing
      EditionModules

      Footnotes

        Offerings

        Free Trial
        Free/Freemium Version
        Premium Consulting/Integration Services

        Entry-level set up fee?

        No setup fee

        Additional Details

        Likelihood to Renew

        Schoolmint (Hero K12)

        It is a great product
        Read full review

        Salesforce

        No answers on this topic

        Usability

        Schoolmint (Hero K12)

        again. for the day to day usage, adding points is a bit of a chore but I keep doing it because the students respond
        Read full review

        Salesforce

        It was really so easy to sign up and get going with the whole process
        Read full review

        Support Rating

        Schoolmint (Hero K12)

        Someone is always available. I like being able to call, chat, or email as needed. There are also a lot of tutorials and webinars provided. Hero does a good job of providing tools for onboarding new users and customers as well. It is easy to find whatever information you are looking for.
        Read full review

        Salesforce

        People will respond on time even though Salesforce is such a large organization. This also includes various methods of getting support beyond just calling - they have dedicated reps, chat, chatter, etc that all make the experience more pleasant.
        Read full review

        Alternatives Considered

        Schoolmint (Hero K12)

        We used a tardy tracking system a couple years ago but it wasn't as efficient as Hero. It did not keep track of any positive behaviors. I don't remember the name of the system but I know it only focused on the negative behaviors and giving out consequences for those negative behaviors.
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        Salesforce

        I have not used similar products and I am new to this role. Salesforce has been very easy to learn and I appreciate the support and ability to access the platform when I need to. I was able to easily learn the program and become skilled in what I needed to do. It also made the transition to digital forms quite easy
        Read full review

        Return on Investment

        Schoolmint (Hero K12)

        • Definitely worth the money. The kids are happy, they're using the program as often as they can, and they appreciate the opportunity to be rewarded for their good behavior.
        • We've been able to sustain a store, and that's super awesome. I know we wouldn't be able to without the help of Hero and the ways in which we keep the hype.
        • I think I need more help with teacher adoption. We have a lot of initiatives at our school, so we're trying to take on a little more than we can chew at this point. We're getting there though!
        Read full review

        Salesforce

        • Positive: Our entire company is more aligned because while still complying with FERPA, the right people have access to student records while also having the correct permissions.
        • Positive: we can integrate with our partners who also use Salesforce, while still complying with FERPA.
        • Negative: we've needed to hire a Salesforce Development team with multiple people to accurately customize the tool to work for us.
        Read full review

        Screenshots

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