Likelihood to Recommend Hero is a great time saver for any busy school administrator. Students are able to use technology to earn positive points and also track and manage their own discipline. It is user-friendly and adaptable to the specific needs of the school. I love writing my own tracking codes and setting the action thresholds.
Read full review Specifically speaking, SchoolSpeak is best used and only really utilized in education. From K-12 it serves a great purpose in terms of parent interaction and direct communication with parents about child performance, attendance, and scores in school. At younger ages, I think it will be even more appropriate for it to be used to create strictly parent platforms for helping them enroll in things they can do at home for their kids, teach their own children, and monitor their own children—especially if they are stay-at-home parents, homeschooling, or the children are not enrolled in school yet. I think a great idea would be creating a parent portal for newborns with daily activities to do from birth through age three, when they may go to pre-school. This is the only additional option I think that SchoolSpeak could serve.
Read full review Pros Allows ALL students to earn points at the push of a button. Connects with infinite Campus so student schedules and info are always accurate on the Hero site. Allows teachers to create their own groups for after school programs or even small groups in their classrooms. Read full review One thing it does well is one of the tools it incorporation, volunteer forms. These forms work for parents, teachers, and students. One of the hardest things to do is to get confirmation sign-ups and support. This streamlines the process of organizing events. The gradebook interface is easy to use and understand. In order to take attendance, complete grades and give assignments, SchoolSpeak actually is an easy platform to learn and is smoothly integrated. Archiving of past classes is easy to do and important because schools need to retain records for a long time after students have moved on. The platform lets you organize students and find them quickly by graduation. Read full review Cons Hero had the Hero Homeroom where teachers could collaborate and receive rewards but that was discontinued. I think that a similar reward system for those who are supposed to be inputting information would be helpful, where consistency for the required input is rewarded. For example: teachers were to be recording points for all their students every period every day - if they received points for completing their input & could then choose to spend those points on rewards that would help encourage participation to make it more successful overall. Too hands-off in making sure that implementation is as successful as possible. Too techie for non-tech savvy people. Read full review It can definitely have room for improvement in the design and template options. Using a more appealing layout like WIX or WEEBLY offer, but integrating the school speak platform into it would be a wonderful layout and great functionality. I would love to see social media integration. For business courses and media courses, there should be the ability to have social platforms connect directly and load within ShcoolSpeak. Social Media is the newest marketing strategy and it is left out of functionality here. Custom font downloads would make the design much easier and more attractive. The fonts they allow you to use are basic and overly common. Read full review Likelihood to Renew It is a great product
Read full review Usability again. for the day to day usage, adding points is a bit of a chore but I keep doing it because the students respond
Read full review Support Rating Someone is always available. I like being able to call, chat, or email as needed. There are also a lot of tutorials and webinars provided. Hero does a good job of providing tools for onboarding new users and customers as well. It is easy to find whatever information you are looking for.
Read full review Alternatives Considered We used a tardy tracking system a couple years ago but it wasn't as efficient as Hero. It did not keep track of any positive behaviors. I don't remember the name of the system but I know it only focused on the negative behaviors and giving out consequences for those negative behaviors.
Read full review Moodle Rooms is a free platform but involves the need to be computer savvy. It is easy to use as well as SchoolSpeak. However, SchoolSpeak does have a direct communication platform with parents something that Moodle does not currently offer. This itself is a huge competitive advantage. The comparison then becomes, would you like to do less work but purchase SchoolSpeak, or do more work using multiple platforms but they are free. The SchoolSpeak platform does offer much more for the investment. Longer term and with full school integration, the investment is worth it. If you were to mandate using a platform, it should be SchoolSpeak because there are fewer risks associated with having to coach and education teachers, and less risk of complaints.
Read full review Return on Investment Definitely worth the money. The kids are happy, they're using the program as often as they can, and they appreciate the opportunity to be rewarded for their good behavior. We've been able to sustain a store, and that's super awesome. I know we wouldn't be able to without the help of Hero and the ways in which we keep the hype. I think I need more help with teacher adoption. We have a lot of initiatives at our school, so we're trying to take on a little more than we can chew at this point. We're getting there though! Read full review Positively speaking, it has a positive ROI. Although expensive, the platform does solve issues that we as educators have in giving parents daily information about their child in school. It is difficult to email all parents or call all parents, but a one-click platform really saves time and is worth the investment. Negatively, there is a cost associated, and therefore, sometimes teachers can be given more work instead of buying a platform like this. Using other free tools could be more time consuming but cheaper. Using School Speak we have seen parent involvement increase. Read full review ScreenShots