What users are saying about
29 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 9.7 out of 100
Based on 29 reviews and ratings
10 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 7.2 out of 100
Based on 10 reviews and ratings
Feature Set Ratings
Student and Faculty Administration
Hero, by Schoolmint
Feature Set Not Supported
N/A
8.3
Synergy Education Platform
83%
Synergy Education Platform ranks higher in 12/12 features
Synergy Education Platform ranks higher in 12/12 features
Integrations with 3rd-Party Education Technology
N/A
0 Ratings
3.0
30%
1 Rating
Online Registration Management
N/A
0 Ratings
10.0
100%
1 Rating
District Communications, such as messaging and alerting
N/A
0 Ratings
10.0
100%
1 Rating
Roster Management
N/A
0 Ratings
10.0
100%
1 Rating
Platform Customization
N/A
0 Ratings
10.0
100%
1 Rating
Teacher Self-Service
N/A
0 Ratings
1.0
10%
1 Rating
Student Data Security
N/A
0 Ratings
10.0
100%
1 Rating
Community Support
N/A
0 Ratings
10.0
100%
1 Rating
Class Scheduling
N/A
0 Ratings
10.0
100%
1 Rating
State and National-level Reporting
N/A
0 Ratings
10.0
100%
1 Rating
Compliance Support
N/A
0 Ratings
5.0
50%
1 Rating
Teacher and Parent Mobile Application
N/A
0 Ratings
10.0
100%
1 Rating
Attribute Ratings
- Hero, by Schoolmint is rated higher in 1 area: Likelihood to Recommend
Likelihood to Recommend
9.7
Hero, by Schoolmint
97%
28 Ratings
5.0
Synergy Education Platform
50%
3 Ratings
Likelihood to Renew
9.1
Hero, by Schoolmint
91%
1 Rating
Synergy Education Platform
N/A
0 Ratings
Usability
7.3
Hero, by Schoolmint
73%
4 Ratings
Synergy Education Platform
N/A
0 Ratings
Support Rating
8.7
Hero, by Schoolmint
87%
10 Ratings
Synergy Education Platform
N/A
0 Ratings
Implementation Rating
9.1
Hero, by Schoolmint
91%
2 Ratings
Synergy Education Platform
N/A
0 Ratings
Likelihood to Recommend
Hero, by Schoolmint
Hero is a great time saver for any busy school administrator. Students are able to use technology to earn positive points and also track and manage their own discipline. It is user-friendly and adaptable to the specific needs of the school. I love writing my own tracking codes and setting the action thresholds.
Assistant Principal
CMSDEducation Management, 10,001+ employees
Synergy Education Platform
Very slow, you literally have to click save for every transaction or it is lost. It should have an autosave feature.It should have automatic commands:E for excusedor a one-click solution for excusing student work
Teacher
Montgomery County Public SchoolsEducation Management, 10,001+ employees
Pros
Hero, by Schoolmint
- Allows ALL students to earn points at the push of a button.
- Connects with infinite Campus so student schedules and info are always accurate on the Hero site.
- Allows teachers to create their own groups for after school programs or even small groups in their classrooms.

Verified User
Director in Other
Education Management Company, 51-200 employeesSynergy Education Platform
- Analytics
- Engagement Data
- Streamlined Information
Vice President of Programs
Inmates to EntrepreneursFinancial Services, 201-500 employees
Cons
Hero, by Schoolmint
- Hero had the Hero Homeroom where teachers could collaborate and receive rewards but that was discontinued. I think that a similar reward system for those who are supposed to be inputting information would be helpful, where consistency for the required input is rewarded. For example: teachers were to be recording points for all their students every period every day - if they received points for completing their input & could then choose to spend those points on rewards that would help encourage participation to make it more successful overall.
- Too hands-off in making sure that implementation is as successful as possible.
- Too techie for non-tech savvy people.
Teacher
Marrero Middle SchoolPrimary/Secondary Education, 51-200 employees
Synergy Education Platform
- Less downtime during the day.
- Not logging out after a certain time of inactivity.
- Online user-manuals for each school district.
Special Education Teacher
Veritas Collegiate AcademyPrimary/Secondary Education, 10,001+ employees
Pricing Details
Hero, by Schoolmint
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Synergy Education Platform
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Likelihood to Renew
Hero, by Schoolmint
Hero, by Schoolmint 9.1
Based on 1 answer
It is a great product

Verified User
Employee in Other
Education Management Company, 51-200 employeesSynergy Education Platform
No score
No answers yet
No answers on this topic
Usability
Hero, by Schoolmint
Hero, by Schoolmint 7.3
Based on 4 answers
again. for the day to day usage, adding points is a bit of a chore but I keep doing it because the students respond
Teacher
San Bernardino Unified School DistrictEducation Management, 11-50 employees
Synergy Education Platform
No score
No answers yet
No answers on this topic
Support Rating
Hero, by Schoolmint
Hero, by Schoolmint 8.7
Based on 10 answers
Someone is always available. I like being able to call, chat, or email as needed. There are also a lot of tutorials and webinars provided. Hero does a good job of providing tools for onboarding new users and customers as well. It is easy to find whatever information you are looking for.
Assistant Principal
CMSDEducation Management, 10,001+ employees
Synergy Education Platform
No score
No answers yet
No answers on this topic
Alternatives Considered
Hero, by Schoolmint
We used a tardy tracking system a couple years ago but it wasn't as efficient as Hero. It did not keep track of any positive behaviors. I don't remember the name of the system but I know it only focused on the negative behaviors and giving out consequences for those negative behaviors.
Educator
Palm Beach County School DistrictEducation Management, 10,001+ employees
Synergy Education Platform
Synergy is great at keeping all student data in one place.It is very inefficient for teachers entering grades.
Teacher
Montgomery County Public SchoolsEducation Management, 10,001+ employees
Return on Investment
Hero, by Schoolmint
- Definitely worth the money. The kids are happy, they're using the program as often as they can, and they appreciate the opportunity to be rewarded for their good behavior.
- We've been able to sustain a store, and that's super awesome. I know we wouldn't be able to without the help of Hero and the ways in which we keep the hype.
- I think I need more help with teacher adoption. We have a lot of initiatives at our school, so we're trying to take on a little more than we can chew at this point. We're getting there though!

Verified User
Director in Other
Education Management Company, 51-200 employeesSynergy Education Platform
- Saved Time
- Saved Money
- Easier to Access Analytics
Vice President of Programs
Inmates to EntrepreneursFinancial Services, 201-500 employees