What users are saying about
160 Ratings
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Top Rated
164 Ratings
160 Ratings
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Score 7.5 out of 100

IBM Cloud Virtual Servers

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Top Rated
164 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.6 out of 100

Feature Set Ratings

    Platform-as-a-Service

    7.5

    Heroku Platform

    75%

    IBM Cloud Virtual Servers

    Feature Set Not Supported
    N/A
    Heroku Platform ranks higher in 11/11 features

    Ease of building user interfaces

    7.9
    79%
    27 Ratings
    N/A
    0 Ratings

    Scalability

    6.9
    69%
    44 Ratings
    N/A
    0 Ratings

    Platform management overhead

    8.1
    81%
    43 Ratings
    N/A
    0 Ratings

    Workflow engine capability

    7.0
    70%
    29 Ratings
    N/A
    0 Ratings

    Platform access control

    6.0
    60%
    43 Ratings
    N/A
    0 Ratings

    Services-enabled integration

    6.8
    68%
    42 Ratings
    N/A
    0 Ratings

    Development environment creation

    8.7
    87%
    39 Ratings
    N/A
    0 Ratings

    Development environment replication

    8.0
    80%
    38 Ratings
    N/A
    0 Ratings

    Issue monitoring and notification

    7.5
    75%
    42 Ratings
    N/A
    0 Ratings

    Issue recovery

    7.7
    77%
    39 Ratings
    N/A
    0 Ratings

    Upgrades and platform fixes

    8.0
    80%
    44 Ratings
    N/A
    0 Ratings

    Infrastructure-as-a-Service (IaaS)

    Heroku Platform

    Feature Set Not Supported
    N/A
    8.4

    IBM Cloud Virtual Servers

    84%
    IBM Cloud Virtual Servers ranks higher in 8/8 features

    Service-level Agreement (SLA) uptime

    N/A
    0 Ratings
    8.4
    84%
    74 Ratings

    Dynamic scaling

    N/A
    0 Ratings
    8.3
    83%
    69 Ratings

    Elastic load balancing

    N/A
    0 Ratings
    8.5
    85%
    56 Ratings

    Pre-configured templates

    N/A
    0 Ratings
    8.0
    80%
    64 Ratings

    Monitoring tools

    N/A
    0 Ratings
    8.5
    85%
    73 Ratings

    Pre-defined machine images

    N/A
    0 Ratings
    8.4
    84%
    71 Ratings

    Operating system support

    N/A
    0 Ratings
    8.2
    82%
    77 Ratings

    Security controls

    N/A
    0 Ratings
    9.0
    90%
    71 Ratings

    Attribute Ratings

    • Heroku Platform is rated higher in 2 areas: Likelihood to Renew, Support Rating
    • IBM Cloud Virtual Servers is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    6.7

    Heroku Platform

    67%
    48 Ratings
    8.4

    IBM Cloud Virtual Servers

    84%
    81 Ratings

    Likelihood to Renew

    9.5

    Heroku Platform

    95%
    6 Ratings
    8.2

    IBM Cloud Virtual Servers

    82%
    1 Rating

    Usability

    9.2

    Heroku Platform

    92%
    17 Ratings

    IBM Cloud Virtual Servers

    N/A
    0 Ratings

    Availability

    8.0

    Heroku Platform

    80%
    2 Ratings

    IBM Cloud Virtual Servers

    N/A
    0 Ratings

    Performance

    9.0

    Heroku Platform

    90%
    2 Ratings

    IBM Cloud Virtual Servers

    N/A
    0 Ratings

    Support Rating

    8.7

    Heroku Platform

    87%
    38 Ratings
    7.7

    IBM Cloud Virtual Servers

    77%
    3 Ratings

    Online Training

    6.0

    Heroku Platform

    60%
    1 Rating

    IBM Cloud Virtual Servers

    N/A
    0 Ratings

    Implementation Rating

    9.0

    Heroku Platform

    90%
    6 Ratings

    IBM Cloud Virtual Servers

    N/A
    0 Ratings

    Likelihood to Recommend

    Heroku Platform

    Heroku is very well suited for startups looking to get a server stack up and running quickly. There is little to no overhead when managing your instances. However, you'll need a background in basic DevOps or system management to make sure everything is set up correctly. In addition, it's easy to accidentally go crazy on pricing. Make sure you're only creating the server instances you need to run the base application and set up an auto-scaler plugin to handle peaks.
    Anonymous | TrustRadius Reviewer

    IBM Cloud Virtual Servers

    IBM Cloud Virtual Servers is well-suited for use when an organization requires the ability to create multiple infrastructure environments in a short period of time without having to manage hardware or software. On the other hand, it is not appropriate for use in scenarios that require a high level of security or compliance, as the infrastructure is hosted on shared hardware.
    Syed Shahrukh Hassan Rizvi | TrustRadius Reviewer

    Pros

    Heroku Platform

    • Heroku has a very simple deployment model, making it easy to get your application up-and-running with minimal effort. We can focus on our efforts the unique aspects of our application.
    • The robust add-on marketplace makes it easy to try out new approaches with minimal effort and investment -- and when we settle on a solution, we can easily scale it.
    • Heroku's support is quite good -- their staff is quite technical and willing to get into the weeds to diagnose even complicated problems.
    Anonymous | TrustRadius Reviewer

    IBM Cloud Virtual Servers

    • IBM VPC connect through any ssh and it's easy to handle it through any instance.
    • Public key and private key for access server is best part in security concerns.
    • Lightweight application to be easy to host on VPC rather than software as a service.
    Anonymous | TrustRadius Reviewer

    Cons

    Heroku Platform

    • Large price jumps between certain resource tiers (2x Dyno for $50 per month versus Performance Dyno for $250). Free Postgres next jumps to $50 per month.
    • Marketing/Branding to non-technical stakeholders. As the years pass, I've had to fight more to convince stakeholders on the value of Heroku over AWS.
    • Improve Buildpack documentation. This is one area where Heroku's documentation is fairly confusing.
    Ben Gelsey | TrustRadius Reviewer

    IBM Cloud Virtual Servers

    • Softlayer is designed primarily for advanced clients, and can be a little finicky like many other advanced services, such as highly-customizable options for nearly every part of a service. You build your servers by specs, just like a real server, rather than clicking a few buttons to get a basic cookie-cutter server.
    • Costs are much higher than one would expect, however, you do get what you pay for, and having high-quality equipment available at hourly rates is going to cost.
    • Support is surprisingly mediocre, and the primary cause of most complaints about softlayer. I personally have had no problems with support, but, remember that this is an "advanced" service, and even my eyes go cross-eyed looking at the config options of a server. I would imagine support is focused and trained for dealing with experienced Linux admins, and developers, and would not be of much help to anyone that accidentally ventured in, expecting an EC2 style experience.
    Craig Nash | TrustRadius Reviewer

    Pricing Details

    Heroku Platform

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    $85 per month

    Heroku Platform Editions & Modules

    Edition
    Production$25.001
    Advanced$250.001
    1. per month
    Additional Pricing Details

    IBM Cloud Virtual Servers

    General

    Free Trial
    Yes
    Free/Freemium Version
    Yes
    Premium Consulting/Integration Services
    Yes
    Entry-level set up fee?
    Optional

    Starting Price

    $0.01 per hour

    IBM Cloud Virtual Servers Editions & Modules

    Edition
    IBM Cloud Virtual Servers (dedicated host)starting at $0.221
    IBM Cloud Virtual Servers (dedicated host)starting at $149.002
    IBM Cloud Virtual Servers (multi-tenant)starting at $0.0383
    IBM Cloud Virtual Servers (multi-tenant)starting at $25.214
    IBM Cloud Virtual Servers (reserved)starting at $0.025
    IBM Cloud Virtual Servers (reserved)starting at $13.276
    IBM Cloud Virtual Servers (transient)starting at $0.017
    1. per hour
    2. per month
    3. per hour
    4. per month
    5. per hour
    6. per month
    7. per hour
    Additional Pricing Details
    IBM Cloud virtual servers include 250 GB of outbound public bandwidth, unmetered inbound public bandwidth, and unmetered private and management network bandwidth.

    Likelihood to Renew

    Heroku Platform

    Heroku Platform 9.5
    Based on 6 answers
    Heroku is easy to use, services a ton of functions for you out of the box, and provides a means to get a software product off the ground and managed quickly and easily. The tools provide allows a small to medium size org to move very quickly. The CLI tools provided make managing an entire technical infrastructure simple.
    Mark Hutter | TrustRadius Reviewer

    IBM Cloud Virtual Servers

    IBM Cloud Virtual Servers 8.2
    Based on 1 answer
    It's hard to imagine not renewing having spent so much time setting up our infrastructure to utilise the CVS
    Anonymous | TrustRadius Reviewer

    Usability

    Heroku Platform

    Heroku Platform 9.2
    Based on 17 answers
    Easy to use web based console and easy to use command line tools; deployment is done directly from a GIT repository. What more could you ask for?The one thing that keeps me from giving it a 10 is that custom build packs are almost incomprehensible. We used one for a while because we needed cairo graphics processing. Fortunately, I was able to figure out a different way to do what we needed so that we could get off the custom build pack.
    David Hart | TrustRadius Reviewer

    IBM Cloud Virtual Servers

    No score
    No answers yet
    No answers on this topic

    Reliability and Availability

    Heroku Platform

    Heroku Platform 8.0
    Based on 2 answers
    Heroku availability correlates pretty strongly to AWS US EAST availability. We had a couple of times where there was a Heroku-specific issue but not for the last 7-8 months.
    David Hart | TrustRadius Reviewer

    IBM Cloud Virtual Servers

    No score
    No answers yet
    No answers on this topic

    Performance

    Heroku Platform

    Heroku Platform 9.0
    Based on 2 answers
    The only issue that I ever have is that about 1 out of 20 deployments (git push) will hang and need to be cancelled and done again.
    David Hart | TrustRadius Reviewer

    IBM Cloud Virtual Servers

    No score
    No answers yet
    No answers on this topic

    Support Rating

    Heroku Platform

    Heroku Platform 8.7
    Based on 38 answers
    I've used it for many years without facing any major problem. It's not hard at all to get used to it, it's documentation is outstanding and simple. We are close to 2020 and I don't think most of the existing companies or startups should still face old problems such as wasting time deploying code and calculate computing resources.
    Anonymous | TrustRadius Reviewer

    IBM Cloud Virtual Servers

    IBM Cloud Virtual Servers 7.7
    Based on 3 answers
    It is adequate, but you need to be ready to argue your point - which is fair enough, I suppose, but being given the opposite of the benefit of the doubt every time does not necessarily result in an enjoyable user experience.
    Anonymous | TrustRadius Reviewer

    Implementation Rating

    Heroku Platform

    Heroku Platform 9.0
    Based on 6 answers
    Be ready to pay a bit more than expected in the beginning if you're migrating from a big server. The application is probably not ready for the change and you have to keep improving it with time.
    It's also important to consider that you can't save anything to the disc as it will be lost when your application restarts, so you have to think about using something like S3.
    Willian Molinari | TrustRadius Reviewer

    IBM Cloud Virtual Servers

    No score
    No answers yet
    No answers on this topic

    Alternatives Considered

    Heroku Platform

    Heroku is the more expensive option for hosting compared to some of the cloud platforms we investigated, but it's worth it for us because of the plug-and-play nature of Heroku deployment. We can be up and running in a few minutes and know with precision how much it will cost us each month to run the application, unlike Amazon Web Services where you have to go to great pains to configure it correctly or else you might end up with a shocking monthly bill. Overall, spending the time to configure Amazon Web Services or one of its competitors is likely the more affordable and powerful choice, because you have control over so many specifics of the configuration. But it also requires the burden of continuing to maintain and update your AWS instance, whereas with Heroku they take care of security fixes and platform upgrades. It's a great service and we are happy to pay the extra cost for the value-adds Heroku provides.
    Jonah Dempcy | TrustRadius Reviewer

    IBM Cloud Virtual Servers

    IBM virtual server is the most trusted brand to get good supports and high productivity. We used it for the most scalable servers to use and meet the needs. It provides scalability, security all in a single place to backup and use and store your data without any worry.
    Anonymous | TrustRadius Reviewer

    Return on Investment

    Heroku Platform

    • It has been critical in seamlessly operating our platform with runs all of our programs.
    • It has been impressive with its ability to scale quickly which results in the growth of our work.
    • It allows for tracking of different features which allows for quick problem solving which saves us time.
    Emily Cooper | TrustRadius Reviewer

    IBM Cloud Virtual Servers

    • Supports businesses who want compute power on demand (instances are ready within minutes).
    • It can give you access to a 32-core CPU at $0.29 for short running or interruptible processes - enabling cost-efficient number crunching.
    • Given me a taste of the powers of remote compute power for compilation and development.
    Keldon Alleyne | TrustRadius Reviewer

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