What users are saying about
Top Rated
139 Ratings
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Top Rated
106 Ratings
Top Rated
139 Ratings
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Score 8.5 out of 100

IBM Cloud Virtual Servers

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Top Rated
106 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8 out of 100

Likelihood to Recommend

Heroku Platform

Heroku is very well suited for startups looking to get a server stack up and running quickly. There is little to no overhead when managing your instances. However, you'll need a background in basic DevOps or system management to make sure everything is set up correctly. In addition, it's easy to accidentally go crazy on pricing. Make sure you're only creating the server instances you need to run the base application and set up an auto-scaler plugin to handle peaks.
Anonymous | TrustRadius Reviewer

IBM Cloud Virtual Servers

If you're already a customer of IBM, or using an IBM product through an ASP or reseller, or you need access to the hundreds of services IBM provides, it's a great place to build out your infrastructure.
If you're an established company slowly adding VMs, a smaller provider in the vast digital ocean of choices may be better.
Scott Galvin | TrustRadius Reviewer

Feature Rating Comparison

Platform-as-a-Service

Heroku Platform
8.6
IBM Cloud Virtual Servers
Ease of building user interfaces
Heroku Platform
8.7
IBM Cloud Virtual Servers
Scalability
Heroku Platform
9.6
IBM Cloud Virtual Servers
Platform management overhead
Heroku Platform
8.2
IBM Cloud Virtual Servers
Workflow engine capability
Heroku Platform
8.4
IBM Cloud Virtual Servers
Platform access control
Heroku Platform
8.2
IBM Cloud Virtual Servers
Services-enabled integration
Heroku Platform
9.0
IBM Cloud Virtual Servers
Development environment creation
Heroku Platform
9.1
IBM Cloud Virtual Servers
Development environment replication
Heroku Platform
8.9
IBM Cloud Virtual Servers
Issue monitoring and notification
Heroku Platform
7.8
IBM Cloud Virtual Servers
Issue recovery
Heroku Platform
8.4
IBM Cloud Virtual Servers
Upgrades and platform fixes
Heroku Platform
8.7
IBM Cloud Virtual Servers

Infrastructure-as-a-Service (IaaS)

Heroku Platform
IBM Cloud Virtual Servers
8.1
Service-level Agreement (SLA) uptime
Heroku Platform
IBM Cloud Virtual Servers
8.2
Dynamic scaling
Heroku Platform
IBM Cloud Virtual Servers
8.0
Elastic load balancing
Heroku Platform
IBM Cloud Virtual Servers
7.5
Pre-configured templates
Heroku Platform
IBM Cloud Virtual Servers
8.1
Monitoring tools
Heroku Platform
IBM Cloud Virtual Servers
8.0
Pre-defined machine images
Heroku Platform
IBM Cloud Virtual Servers
8.1
Operating system support
Heroku Platform
IBM Cloud Virtual Servers
8.9
Security controls
Heroku Platform
IBM Cloud Virtual Servers
7.9

Pros

Heroku Platform

  • Heroku has a very simple deployment model, making it easy to get your application up-and-running with minimal effort. We can focus on our efforts the unique aspects of our application.
  • The robust add-on marketplace makes it easy to try out new approaches with minimal effort and investment -- and when we settle on a solution, we can easily scale it.
  • Heroku's support is quite good -- their staff is quite technical and willing to get into the weeds to diagnose even complicated problems.
Anonymous | TrustRadius Reviewer

IBM Cloud Virtual Servers

  • The pricing options for services is awesome, offering bare-metal and other high-demand services at hourly rates.
  • Softlayer offers a huge assortment of high-powered services, such as Nvidia Tesla GPU computing, high-bandwidth connection options, and highly customizable bare-metal servers
  • All of Softlayers' plans and services are fully adaptable to to fit your needs, with a huge amount of options for both the services they offer and the management options available for those services.
Craig Nash | TrustRadius Reviewer

Cons

Heroku Platform

  • Large price jumps between certain resource tiers (2x Dyno for $50 per month versus Performance Dyno for $250). Free Postgres next jumps to $50 per month.
  • Marketing/Branding to non-technical stakeholders. As the years pass, I've had to fight more to convince stakeholders on the value of Heroku over AWS.
  • Improve Buildpack documentation. This is one area where Heroku's documentation is fairly confusing.
Ben Gelsey | TrustRadius Reviewer

IBM Cloud Virtual Servers

  • The IBM Cloud Web UI is very slow and not responsive
  • It would be nice to provide a direct way to choose a template image when creating a VSI
  • It would be nice if transient VSIs can be resized (CPU and Mem)
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Heroku Platform

Heroku Platform 9.5
Based on 6 answers
Heroku is easy to use, services a ton of functions for you out of the box, and provides a means to get a software product off the ground and managed quickly and easily. The tools provide allows a small to medium size org to move very quickly. The CLI tools provided make managing an entire technical infrastructure simple.
Mark Hutter | TrustRadius Reviewer

IBM Cloud Virtual Servers

IBM Cloud Virtual Servers 8.2
Based on 1 answer
It's hard to imagine not renewing having spent so much time setting up our infrastructure to utilise the CVS
Anonymous | TrustRadius Reviewer

Usability

Heroku Platform

Heroku Platform 9.1
Based on 17 answers
Easy to use web based console and easy to use command line tools; deployment is done directly from a GIT repository. What more could you ask for?The one thing that keeps me from giving it a 10 is that custom build packs are almost incomprehensible. We used one for a while because we needed cairo graphics processing. Fortunately, I was able to figure out a different way to do what we needed so that we could get off the custom build pack.
David Hart | TrustRadius Reviewer

IBM Cloud Virtual Servers

No score
No answers yet
No answers on this topic

Reliability and Availability

Heroku Platform

Heroku Platform 8.0
Based on 2 answers
Heroku availability correlates pretty strongly to AWS US EAST availability. We had a couple of times where there was a Heroku-specific issue but not for the last 7-8 months.
David Hart | TrustRadius Reviewer

IBM Cloud Virtual Servers

No score
No answers yet
No answers on this topic

Performance

Heroku Platform

Heroku Platform 9.0
Based on 2 answers
The only issue that I ever have is that about 1 out of 20 deployments (git push) will hang and need to be cancelled and done again.
David Hart | TrustRadius Reviewer

IBM Cloud Virtual Servers

No score
No answers yet
No answers on this topic

Support Rating

Heroku Platform

Heroku Platform 8.6
Based on 38 answers
I've used it for many years without facing any major problem. It's not hard at all to get used to it, it's documentation is outstanding and simple. We are close to 2020 and I don't think most of the existing companies or startups should still face old problems such as wasting time deploying code and calculate computing resources.
Anonymous | TrustRadius Reviewer

IBM Cloud Virtual Servers

IBM Cloud Virtual Servers 7.5
Based on 2 answers
It is adequate, but you need to be ready to argue your point - which is fair enough, I suppose, but being given the opposite of the benefit of the doubt every time does not necessarily result in an enjoyable user experience.
Anonymous | TrustRadius Reviewer

Implementation Rating

Heroku Platform

Heroku Platform 9.0
Based on 6 answers
Be ready to pay a bit more than expected in the beginning if you're migrating from a big server. The application is probably not ready for the change and you have to keep improving it with time.
It's also important to consider that you can't save anything to the disc as it will be lost when your application restarts, so you have to think about using something like S3.
Willian Molinari | TrustRadius Reviewer

IBM Cloud Virtual Servers

No score
No answers yet
No answers on this topic

Alternatives Considered

Heroku Platform

Heroku is the more expensive option for hosting compared to some of the cloud platforms we investigated, but it's worth it for us because of the plug-and-play nature of Heroku deployment. We can be up and running in a few minutes and know with precision how much it will cost us each month to run the application, unlike Amazon Web Services where you have to go to great pains to configure it correctly or else you might end up with a shocking monthly bill. Overall, spending the time to configure Amazon Web Services or one of its competitors is likely the more affordable and powerful choice, because you have control over so many specifics of the configuration. But it also requires the burden of continuing to maintain and update your AWS instance, whereas with Heroku they take care of security fixes and platform upgrades. It's a great service and we are happy to pay the extra cost for the value-adds Heroku provides.
Jonah Dempcy | TrustRadius Reviewer

IBM Cloud Virtual Servers

I have had a dedicated server for 20 years. The last company, Softlayer, got bought out by IBM, and the transition has been a very good one. When I started using IBM for all my hosting solutions, I became a really big fan. Everything has been a user-friendly experience. The products have been really easy to work with.
Jeffrey Lange | TrustRadius Reviewer

Return on Investment

Heroku Platform

  • Heroku allowed us to get up and running fast. Deployment was really easy and connecting to our codebase was, too. The deployment integration with GitHub is pretty slick.
  • The add-ons provisioning is so simple and the documentation is so thorough that, at least at first, it means you don't have to hire a dedicated devops person to manage this stuff.
  • Heroku has tools that allow the collaborators (those with access to the Heroku dashboard) to be able to quickly and easily do triage from just about anywhere, including your smartphone.
Shannon E. Wells-Mongiovi | TrustRadius Reviewer

IBM Cloud Virtual Servers

  • Freed up our team to focus on working on our own products and not having to worry about maintaining and patching servers.
  • On-demand procurement allowed our team to quickly spin up servers as needed and shut them down when work is done.
Qing Miao | TrustRadius Reviewer

Pricing Details

Heroku Platform

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Heroku Platform Editions & Modules

Edition
Production$25.001
Advanced$250.001
  1. Per Month
Additional Pricing Details

IBM Cloud Virtual Servers

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

IBM Cloud Virtual Servers Editions & Modules

Edition
IBM Cloud Public Virtual Serversstarting at $0.0381
IBM Cloud Dedicated Virtual Serversstarting at $0.221
IBM Cloud Public Virtual Serversstarting at $25.212
IBM Cloud Dedicated Virtual Serversstarting at $149.002
IBM Cloud Transient Virtual Serversstarting at $0.013
IBM Cloud Reserved Virtual Serversstarting at $0.023
IBM Cloud Reserved Virtual Serversstarting at $13.274
  1. per hour
  2. per month
  3. per hour
  4. per month
Additional Pricing Details
IBM Cloud virtual servers include 250 GB of outbound public bandwidth, unmetered inbound public bandwidth, and unmetered private and management network bandwidth.

Rating Summary

Likelihood to Recommend

Heroku Platform
9.1
IBM Cloud Virtual Servers
8.1

Likelihood to Renew

Heroku Platform
9.5
IBM Cloud Virtual Servers
8.2

Usability

Heroku Platform
9.1
IBM Cloud Virtual Servers

Reliability and Availability

Heroku Platform
8.0
IBM Cloud Virtual Servers

Performance

Heroku Platform
9.0
IBM Cloud Virtual Servers

Support Rating

Heroku Platform
8.6
IBM Cloud Virtual Servers
7.5

Online Training

Heroku Platform
6.0
IBM Cloud Virtual Servers

Implementation Rating

Heroku Platform
9.0
IBM Cloud Virtual Servers

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